Microsoft Office 365 + Zendesk Integrations

In a matter of minutes and without a single line of code, Zapier allows you to automatically send info between Microsoft Office 365 and Zendesk.


Get started with workflows like: Create Office 365 events from new Zendesk tickets. Or check out the rest of our guided workflows. Save time with Zapier; it's free to try.

Connect Microsoft Office 365 + Zendesk in Minutes

It's easy to connect Microsoft Office 365 + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

New Calendar

Triggers when you add a new calendar.

New Email

Triggers when you get a new email.

New Folder

Triggers when a new folder is added to Outlook.

New Group

Triggers when a new group is created.

Recent Ticket

Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

New Contact

Triggers when a new contact is added.

New Event

Triggers when an event is added to a calendar of your choice.

Updated Event

Triggers when an event is updated.

New Organization

Triggers when a new organization is added to Zendesk.

New Action on Ticket

Triggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap.

How Microsoft Office 365 + Zendesk Integrations Work

  1. Step 1: Authenticate Microsoft Office 365 + Zendesk.
    (30 seconds)
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    (15 seconds)
  3. Step 3: Choose a resulting action from the other app.
    (15 seconds)
  4. Step 4: Select the data you want to send from one app to the other.
    (2 minutes)
  5. That’s it! More time to work on other things.
Connect Microsoft Office 365 + Zendesk