Microsoft Office 365

Microsoft Office 365 Help & Support

  • How to Get Started with Office 365
  • Common Problems with Office 365
  • Popular Things To Do With Office 365

How to Get Started with Office 365

To get started with Office 365, first click to add a Office 365 account to Zapier to be used in your zap.

Connect your Office 365 account to Zapier

You'll now be asked to log into your Office 365 account (unless you are already logged in)

Office 365 Login

Once you've authorized the connection, you'll be redirected back to Zapier and we'll test your account to make sure the connection works. If it does, you're all set!

Office 365 Account Test

Common Problems with Office 365

I can't connect my account#

First, make sure you can properly log into https://outlook.office365.com/. Usually, that means you must have an Office 365 Business or Office 365 Enterprise account in order to use Zapier. You won't be able to connect to a personal or education account.

These accounts do not work:

  • Outlook.com accounts.
  • Office Home accounts.
  • Live.com or other personal Microsoft accounts.

If you're getting and error that says The user or administrator has not consented to use the application with ID 'XXXXX', this means that your Microsoft account doesn't have the right permissions to connect to Zapier. You'll need to have your Office 365 administrator grant you access to connect to third parties.

My zaps keep getting turned off#

Microsoft automatically expires their refresh token (what we use to connect to them) if any of the following occur:

  • You change or reset your password
  • You don't use the token for 14 days
  • It's been 90 days

Unfortunately, there is no way around these limitations. When your token expires, you will need to reconnect your account to Zapier. You can do that by going to the Connected Accounts page and clicking the reconnect button next to Office365, then typing in your credentials.

Popular Things To Do With Office 365

Create Trello cards from new Office 365 emails in inbox or folder

Microsoft Office 365 + Trello

Try It

Create Office 365 calendar events from new or moved Trello cards

Trello + Microsoft Office 365

Get new Office 365 emails in Slack (full email)

Microsoft Office 365 + Slack

Send email via Office 365 for new SurveyMonkey responses

SurveyMonkey + Microsoft Office 365

Turn new Office 365 emails into Todoist tasks

Microsoft Office 365 + Todoist

Get new email notifications in Slack (containing subject, sender, body preview and link to email)

Microsoft Office 365 + Slack

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