Microsoft Office 365 + Zendesk

Create Zendesk tickets from new Microsoft Office 365 emails

Streamline your customer support process with this workflow. When a new email lands in your Microsoft Office 365 inbox, this automation creates a corresponding ticket in Zendesk instantly. This ensures every customer query is addressed promptly, saving time and enhancing your customer service experience.

Streamline your customer support process with this workflow. When a new email lands in your Microsoft Office 365 inbox, this automation creates a corresponding ticket in Zendesk instantly. This ensures every customer query is addressed promptly, saving time and enhancing your customer service experience.

  1. When this happens...
    Microsoft Office 365Microsoft Office 365
    New Email

    Triggers when a new e-mail is received in your inbox.

    TriggerScheduled
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
Start free with email
Start free with email
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions