Help Scout

Help Scout + Wootric Integrations

In a matter of minutes and without a single line of code, Zapier allows you to connect Help Scout and Wootric, with as many as 15 possible integrations. Are you ready to find your productivity superpowers?

It's easy to connect Help Scout + Wootric and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Customer

Triggers when a new customer is added.

Create Conversation

Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

Conversation Created

Triggers when a new conversation is created.

Create Customer

Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).

Tags Updated

Triggers when conversation tags are updated.

Add Note

Adds a note to existing conversation.

New Response

Triggers when a new NPS survey response is submitted.

Send Reply

Replies to a conversation. Please note that this will send actual email to the customer unless draft flag is used.

Detractor Response

Triggers when a new response is created with a low NPS score (0-6).

Create End User

Creates a new end user.

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,500+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,500+ others.

Become a Zapier Integration Partner

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

Learn More

Wootric collects and manages customer feedback using proven CX metrics (Net Promoter Score® (NPS), CSAT, and Customer Effort Score (CES). Survey in-app, via mobile, email & SMS, track ongoing results, follow up with customers, and quickly surface insights in an easy-to-use dashboard.

See Wootric Integrations