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Google BigQuery
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Google BigQuery
1. Choose trigger event
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Intercom
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Intercom
2. Choose action
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1. Select the event
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Google BigQuery
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Query Job Completed (With Row Data)" from Google BigQuery.

Add your action

An action happens after the trigger—such as "Add Note" in Intercom.

You’re connected!

Zapier seamlessly connects Google BigQuery and Intercom, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Project
      Required
    • Dataset
    • Table
    Trigger
    Polling
    Try It
    • Project ID
      Required
    • Job ID
      Required
    • Location
      Required
    Trigger
    Polling
    Try It
    • Project
      Required
    • Dataset
      Required
    • Table
      Required
    Action
    Write
    • Project ID
      Required
    • Dataset
      Required
    • Table
      Required
    • Where Column
      Required
    • Where Value
      Required
    Action
    Write
    • Project ID
      Required
    • Dataset
      Required
    • Table
      Required
    • Sort By Column
      Required
    • Unique Column
      Required
    Trigger
    Polling
    Try It
    • Project ID
      Required
    • Dataset
      Required
    • Table
      Required
    • Unique Column
      Required
    • IS Operator
    Trigger
    Polling
    Try It
    • Project
      Required
    • Dataset
      Required
    • Table
      Required
    Action
    Write
    • Project ID
      Required
    • Dataset
      Required
    • Table
      Required
    • Rows
      Required
    • Skip Invalid Rows
    • Ignore Unknown Values
    Action
    Write

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Practical ways you can use Google BigQuery and Intercom

Sync customer data into BigQuery

When new user information is updated in Intercom, Zapier automatically adds that info into your BigQuery data warehouse. This ensures customer records are centralized for efficient data analysis, reducing the risk of inconsistencies or missed updates.

Business Owner
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Track ticket metrics in BigQuery

When a new Intercom ticket is created, Zapier creates a corresponding row in BigQuery. This workflow helps project managers monitor support ticket trends and team performance in real time, providing actionable insights to streamline workflows and improve response times.

Project Management

Learn how to automate Google BigQuery on the Zapier blog

Learn how to automate Intercom on the Zapier blog

Make work flow with AI

Level up your Google BigQuery to Intercom integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Google BigQuery + Intercom integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Google BigQuery and Intercom

How can I set up a trigger in Google BigQuery for Intercom integration?

To set up a trigger using Google BigQuery for your Intercom integration, you'll need to use a data-based event that you want to act upon within BigQuery. For instance, you might run a query that aggregates data and then use our automation tools to trigger an action like sending an Intercom message when certain conditions align.

What types of actions can be automated in Intercom using Google BigQuery data?

You can automate a variety of actions in Intercom using Google BigQuery data, such as creating or updating contacts, sending targeted messages, or triggering predefined workflows based on specific query results from your BigQuery datasets.

Is it possible to update Intercom user attributes directly from BigQuery queries?

Yes, you can update user attributes in Intercom directly by leveraging the results of your BigQuery queries. For example, if a user's engagement level changes based on new analytics insights, we can automate updates to those user attributes in Intercom accordingly.

Can we trigger follow-up messages in Intercom based on analytics trends identified in BigQuery?

Definitely! If your analysis of data in Google BigQuery identifies patterns or trends – such as users frequently making inquiries about a specific product feature – you can set triggers for follow-up messages to nurture these users through targeted campaigns directly in Intercom.

What should I do if my automated triggers between Google BigQuery and Intercom are not working as expected?

First ensure all configuration settings are properly matched between both platforms and check if the dataset queries are correctly formatted. Our support team is always ready to help troubleshoot any persistent issues with automation setups between these services.

How often should I run my queries in Google BigQuery when integrated with Intercom?

The frequency of running queries depends on the nature of data changes and how promptly you need responses. Real-time updates might require continuously running processes, whereas less frequent interactions may only need daily or weekly executions.

Can I use historical data from Google BigQuery to influence current interactions with customers on Intercom?

Yes, historical data housed within Google BigQuery can inform current customer interaction strategies on Intercom by assessing past behaviors and outcomes. This enables setting informed triggers that enhance current engagement approaches.

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About Google BigQuery
BigQuery is Google's serverless and highly scalable enterprise data warehouse, designed to make all your data analysts productive.
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About Intercom
Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
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