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Gmail
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Gmail
1. Choose trigger event
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Salesforce
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Salesforce
2. Choose action
Gmail logo
1. Select the event
Setup
Test
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Gmail
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Attachment" from Gmail.

Add your action

An action happens after the trigger—such as "Add Contact to Campaign" in Salesforce.

You’re connected!

Zapier seamlessly connects Gmail and Salesforce, automating your workflow.

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

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Frequently Asked Questions about Gmail + Salesforce integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Gmail and Salesforce

How do I integrate Gmail with Salesforce?

To integrate Gmail with Salesforce, you can use automation tools such as Zapier. You need to set up a trigger in Gmail, for instance, when a new email is received, and define an action in Salesforce, like creating or updating a record.

What are the prerequisites for integrating Gmail with Salesforce?

Before setting up the integration between Gmail and Salesforce, ensure that you have accounts in both platforms. Additionally, allow access for third-party applications permissions on both services to utilize their APIs effectively.

Can I automatically create Salesforce leads from Gmail emails?

Yes, using our platform, you can configure a trigger for new emails in Gmail to automatically create a lead in Salesforce. Specify criteria like the email sender or subject line to filter relevant emails.

How can I ensure data accuracy when syncing Gmail and Salesforce?

To ensure data accuracy during synchronization between Gmail and Salesforce, use built-in filters and formatting options provided by our platform to match fields correctly. Regularly test your integration setup to monitor its performance.

Is it possible to customize which email data gets sent to Salesforce?

Yes, it is possible. Our platform allows customization of the email fields that are transferred from Gmail to Salesforce. You can select specific elements like sender information, subject lines, or body content based on your requirements.

What kind of triggers can I set up in this integration?

Various triggers can be set up such as receiving a new email in a specific label or inbox in Gmail which can initiate actions like creating a task or note in Salesforce. These triggers help streamline your workflow automation processes.

Are there any limitations when integrating Gmail with Salesforce through Zapier?

Integrating through our platform may have limitations related to API call usage limits from either service provider. Ensure your expected usage falls under the allowable limits by checking Google’s and Salesforce’s documentation.

Practical ways you can use Gmail and Salesforce

Streamlining invoice management

Automate the process of generating and sending invoices to clients, and integrating payment tracking for faster revenue recognition.

Business Owner
Automated system monitoring

Deploy automated tools to monitor system health, alert on anomalies, and reduce downtime by proactively addressing issues.

IT
Email marketing automation

Set up workflows to automate email campaigns, including segmentation, sending, and performance tracking to enhance campaign effectiveness.

Marketing & Marketing Ops

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions
    • Label or mailbox
    • Search keywords
    Trigger
    Polling
    Try It
    • Search keywords
    Trigger
    Polling
    Try It
    • Label or mailbox
    Trigger
    Polling
    Try It
  • Gmail triggers, actions, and search
    New Starred Email

    Triggers when you receive a new email and star it within two days.

    Trigger
    Polling
    Try It
    • Label
    • Message
      Required
    Action
    Write

Learn how to automate Gmail on the Zapier blog

Learn how to automate Salesforce on the Zapier blog

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About Gmail
One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.
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About Salesforce
Salesforce is a leading enterprise customer relationship manager (CRM) application.
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