When this happens...
FreshdeskNew Ticket
Then do this...
TodoistCreate Task

If you're having trouble unifying your support desk tickets with your other todo items, try this useful Freshdesk-Todoist integration. Once you set it up, a new task will be automatically be created in a selected Todoist project every time you get a new ticket in Freshdesk.

How It Works

  1. A new ticket is added to Freshdesk
  2. Zapier automation creates a new task in Todoist

What You Need

  • Freshdesk account
  • Todoist account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Freshdesk + Todoist and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Contact

Triggers when a new customer is created.

Create Company

Allows you to create a Company entry in Freshdesk.

New Ticket Note

Triggers when a Note is added to a Ticket.

Create Ticket

Create a ticket in Freshdesk for your domain.

New Ticket

Triggers when there is a new ticket is created in Freshdesk.

Create Contact

Allows you to create a User/Customer in Freshdesk for your support domain.

New Complete Task

Triggers when you complete a task on a project.

Create Project

Creates a new project.

New Incomplete Task

Triggers when you add an incomplete task to a project.

Create Task

Creates a new task.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,000+ others.

Become a Zapier Integration Partner

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Managing millions of tasks, Todoist is one of the best online task management app and todo list. It has Web, iPhone, Android, Chrome, Firefox, Outlook flavors (and more!).