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Freshdesk + Todoist

Create Todoist tasks from new Freshdesk tickets

If you're having trouble unifying your support desk tickets with your other todo items, try this useful Freshdesk-Todoist integration. Once you set it up, a new task will be automatically be created in a selected Todoist project every time you get a new ticket in Freshdesk.

If you're having trouble unifying your support desk tickets with your other todo items, try this useful Freshdesk-Todoist integration. Once you set it up, a new task will be automatically be created in a selected Todoist project every time you get a new ticket in Freshdesk.

  1. When this happens...
    FreshdeskFreshdesk
    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    TriggerInstant
  2. automatically do this!
    TodoistTodoist
    Create Task

    Creates a new task.

    ActionWrite
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Supported triggers and actions

  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
    • NameRequired

    • Description

    • Notes

    • Domains

    Action
    Write
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write
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freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

todoist logo
todoist logo

About Todoist

Managing millions of tasks, Todoist is an online task management app and todo list. It has Web, iPhone, Android, Chrome, Firefox, Outlook flavors (and more!).

Related categories