If you're having trouble unifying your support desk tickets with your other todo items, try this useful Freshdesk-Todoist integration. Once you set it up, a new task will be automatically be created in a selected Todoist project every time you get a new ticket in Freshdesk.
How It Works
- A new ticket is added to Freshdesk
- Zapier automation creates a new task in Todoist
What You Need
- Freshdesk account
- Todoist account
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Triggers when a new customer is created.
Allows you to create a Company entry in Freshdesk.
Triggers when a Note is added to a Ticket.
Create a ticket in Freshdesk for your domain.
Triggers when there is a new ticket is created in Freshdesk.
Allows you to create a User/Customer in Freshdesk for your support domain.
Triggers when you complete a task on a project.
Creates a new project.
Triggers when you add an incomplete task to a project.
Creates a new task.
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