• Firebase / Firestore logoFirebase / Firestore logo
  • Zendesk logoZendesk logo

Firebase / Firestore + Zendesk Integrations

How to connect Firebase / Firestore + Zendesk

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  • Firebase / Firestore triggers, actions, and search
    New Child Object in a Firebase Realtime Database
    Triggers when a new child object is discovered within a specific path.
    Trigger
    Scheduled
  • Firebase / Firestore triggers, actions, and search
    New Document Within a Firestore Collection
    Triggers when a
    Trigger
    Scheduled
  • Firebase / Firestore triggers, actions, and search
    Create or Replace Firebase Realtime Database Record
    Creates or replaces a child object within your Firebase Realtime Database.
    Action
    Write
  • Firebase / Firestore triggers, actions, and search
    Create Cloud Firestore Document
    Creates a new document within a Cloud Firestore collection.
    Action
    Write
  • Firebase / Firestore triggers, actions, and search
    Find Firebase Realtime Database Record
    Finds a child object using a custom query that you provide.
    Action
    Search
  • Firebase / Firestore triggers, actions, and search
    Find Cloud Firestore Document
    Finds a document using a
    Action
    Search
  • Zendesk triggers, actions, and search
    New Group
    Triggers when a new group is created.
    Trigger
    Scheduled
  • Zendesk triggers, actions, and search
    New Organization
    Triggers when a new organization is added to Zendesk.
    Trigger
    Scheduled
  • Zendesk

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    Scheduled

    Trigger

  • Zendesk

    Triggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap.

    Scheduled

    Trigger

  • Zendesk

    Triggers when a new ticket is added to a view.

    Scheduled

    Trigger

  • Zendesk

    Triggers when a new user is created.

    Scheduled

    Trigger

  • Zendesk

    Triggers when a new view is created.

    Scheduled

    Trigger

  • Zendesk

    Create a new organization.

    Scheduled

    Action

  • Zendesk

    Create a new ticket.

    Scheduled

    Action

  • Zendesk

    Attach a file to an existing ticket.

    Scheduled

    Action

  • Zendesk

    Add a comment to an existing ticket.

    Scheduled

    Action

  • Zendesk

    Add one or more tags to an existing ticket.

    Scheduled

    Action

  • Zendesk

    Update an existing organization.

    Scheduled

    Action

  • Zendesk

    Update an existing ticket status or add comments.

    Scheduled

    Action

  • Zendesk

    Update an existing user.

    Scheduled

    Action

  • Zendesk

    Create a new user.

    Scheduled

    Action

  • Zendesk

    Finds an existing agent.

    Scheduled

    Action

  • Zendesk

    Finds an existing group.

    Scheduled

    Action

  • Zendesk

    Finds an existing organization.

    Scheduled

    Action

  • Zendesk

    Finds an existing ticket.

    Scheduled

    Action

  • Zendesk

    Finds an existing user.

    Scheduled

    Action

  • Zendesk

    Finds or creates a specific organization.

    Scheduled

    Action

  • Zendesk

    Finds or creates a specific ticket.

    Scheduled

    Action

  • Zendesk

    Finds or creates a specific user.

    Scheduled

    Action

How Firebase / Firestore + Zendesk Integrations Work

  1. Step 1: Authenticate Firebase / Firestore and Zendesk.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.
firebase logo
firebase logo

About Firebase / Firestore

Firebase Realtime Database and Google Cloud Firestore are flexible databases that give you the ability to easily store and sync app data at global scale.
Learn more

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zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

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