Firebase / Firestore + Zendesk integrations
Create Zendesk tickets from new Firebase / Firestore documents
Stay on top of all new updates within your Firebase / Firestore collection with this workflow. When a new document appears in your chosen Firebase / Firestore, it promptly creates a ticket in your Zendesk. This reduces the hassle of manual tasking, ensuring seamless customer service and a swift response to database changes.
- When this happens...New Document Within a Firestore CollectionTriggers when a Structured Query returns new documents within a Cloud Firestore collection.
- automatically do this!Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with Firebase / Firestore and Zendesk
Discover other triggers and actions you can use with Firebase / Firestore and Zendesk
- PathRequired
- Order
- Location of newest objects
Try ItTriggerPolling- PathRequired
- Convert Numerics
- NewId
- Data
ActionWrite- Api_docs_info
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
ActionWrite- CollectionRequired
- QueryRequired
ActionSearch
- CollectionRequired
Try ItTriggerPolling- CollectionRequired
- Convert Numerics
- Document ID
- Data
ActionWrite- PathRequired
- Child keyRequired
- Search valueRequired
- Wrap search value in quotes
- Location of best match
ActionSearch- New Group
Triggers when a new group is created.
Try ItTriggerPolling
Firebase Realtime Database and Google Cloud Firestore are flexible databases that give you the ability to easily store and sync app data at global scale.
Related categories
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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