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Firebase / Firestore + Zendesk

Firebase / Firestore + Zendesk

Firebase / Firestore + Zendesk integrations

Create Zendesk tickets from new Firebase / Firestore documents

Stay on top of all new updates within your Firebase / Firestore collection with this workflow. When a new document appears in your chosen Firebase / Firestore, it promptly creates a ticket in your Zendesk. This reduces the hassle of manual tasking, ensuring seamless customer service and a swift response to database changes.

  1. When this happens...
    New Document Within a Firestore Collection
    New Document Within a Firestore Collection
    New Document Within a Firestore CollectionTriggers when a Structured Query returns new documents within a Cloud Firestore collection.
  2. automatically do this!
    Create Ticket
    Create Ticket
    Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with Firebase / Firestore and Zendesk

Discover other triggers and actions you can use with Firebase / Firestore and Zendesk

    • Path
      Required
    • Order
    • Location of newest objects
    Trigger
    Polling
    Try It
    • Path
      Required
    • Convert Numerics
    • NewId
    • Data
    Action
    Write
    • Api_docs_info
    • Stop on error
      Required
    • HTTP Method
      Required
    • URL
      Required
    • Query string parameters
    • Additional request headers
    • Body
    Action
    Write
    • Collection
      Required
    • Query
      Required
    Action
    Search
    • Collection
      Required
    Trigger
    Polling
    Try It
    • Collection
      Required
    • Convert Numerics
    • Document ID
    • Data
    Action
    Write
    • Path
      Required
    • Child key
      Required
    • Search value
      Required
    • Wrap search value in quotes
    • Location of best match
    Action
    Search
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About Firebase / Firestore
Firebase Realtime Database and Google Cloud Firestore are flexible databases that give you the ability to easily store and sync app data at global scale.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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