Firebase / Firestore + Zendesk
Create Zendesk tickets from new Firebase / Firestore documents
Stay on top of all new updates within your Firebase / Firestore collection with this workflow. When a new document appears in your chosen Firebase / Firestore, it promptly creates a ticket in your Zendesk. This reduces the hassle of manual tasking, ensuring seamless customer service and a swift response to database changes.
Stay on top of all new updates within your Firebase / Firestore collection with this workflow. When a new document appears in your chosen Firebase / Firestore, it promptly creates a ticket in your Zendesk. This reduces the hassle of manual tasking, ensuring seamless customer service and a swift response to database changes.
- When this happens...New Document Within a Firestore Collection
Triggers when a Structured Query returns new documents within a Cloud Firestore collection.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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