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Integrate Calendly with Zendesk to automate your work

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2. Choose an Action
The event an automation performs after it's triggered
Endless possibilities

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How Zapier works

Zapier makes it easy to integrate Calendly with Zendesk - no code necessary. See how you can get setup in minutes.

Select a trigger from Calendly

A trigger is an event that starts your Zap and runs the workflow. For example, with Calendly, a trigger could be "Invitee Canceled."
A trigger is the event that kicks off your automated workflow.

Setup an action from Zendesk

An action is what takes place after the automation is triggered. For example, with Zendesk, the action could be "Delete User."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Calendly to Zendesk

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Triggers and actions are the main components of every automated workflow.

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Make work flow with AI

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Frequently Asked Questions about Calendly + Zendesk integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Calendly and Zendesk

To set up the Calendly and Zendesk integration, navigate to our integration platform and select both apps from our available services. You'll be able to configure triggers, such as a new Calendly event, and link them to actions in Zendesk, like creating a support ticket. Follow the guided setup process for detailed steps.

Yes, you can trigger the creation of a Zendesk ticket automatically when an event is scheduled in Calendly. This is done by setting up a trigger for new events in Calendly and mapping it to an action that creates tickets in Zendesk.

Absolutely, if a meeting gets canceled in Calendly, you can set this as a trigger to update an existing ticket in Zendesk. You'd configure this flow by selecting 'event cancellation' as your trigger which will prompt an action like updating or tagging the relevant ticket in Zendesk.

We offer options on how to handle multiple event creations for one contact. You can either create separate tickets for each event or merge updates into one existing ticket. Setup allows these specifications under the action step while configuring your integrations.

Yes, you can configure our platform to send automatic notifications through Zendesk whenever there's a new appointment on Calendly. Set up a trigger for new events in Calendly and define your notification actions within Zendesk's settings.

The integration does support syncing cancellations from Calendly to reflect accurately onto Zendisk tickets, ensuring all records are consistently updated across both platforms using triggers and actions.

While most common data fields are compatible between Calendly and our setup with Zendesk, custom field compatibility may depend on how they are configured within your account settings. Be sure specific fields are mapped correctly during initial integration setup.

Connect Calendly and Zendesk to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
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Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
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Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
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Connect Calendly and Zendesk to unlock the power of automation

With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger
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Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.