How to connect Autotask + Zendesk
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- New CompanyTriggers when a new company is foundTrigger
- New Configuration ItemTriggers when a new configuration item is found.Trigger
- New ContactTriggers when a new contact is found.Trigger
- New OpportunityTriggers when a new opportunity is found.Trigger
- New ProjectTriggers when a new Project is found.Trigger
- New QuoteTriggers when a new quote is found.Trigger
- New TaskTriggers when a new Task is found.Trigger
- New TicketTriggers when a new ticket is found.Trigger
- Autotask
Triggers when a ticket is updated or created.
Scheduled
Trigger
- Autotask
Triggers when a new Time Entry is found.
Scheduled
Trigger
- Autotask
Triggers when a company is updated.
Instant
Trigger
- Autotask
Triggers when a configuration item is updated.
Instant
Trigger
- Autotask
Triggers when a contact is updated.
Instant
Trigger
- Autotask
Triggers when an opportunity is updated.
Scheduled
Trigger
- Autotask
Triggers when a quote is updated.
Scheduled
Trigger
- Autotask
Triggers when a ticket is updated.
Scheduled
Trigger
- Autotask
Triggers when a Time Entry is updated.
Scheduled
Trigger
- Autotask
Creates a company.
Scheduled
Action
- Autotask
Creates a contact.
Scheduled
Action
- Autotask
Creates a ticket.
Scheduled
Action
- Autotask
Creates a ticket note.
Scheduled
Action
- Autotask
Creates an opportunity.
Scheduled
Action
- Autotask
Creates a quote.
Scheduled
Action
- Autotask
Creates a Time Entry.
Scheduled
Action
- Autotask
Update a company.
Scheduled
Action
- Autotask
Update a contact.
Scheduled
Action
- Autotask
Updates an opportunity.
Scheduled
Action
- Autotask
Updates a quote.
Scheduled
Action
- Autotask
Updates a ticket.
Scheduled
Action
- Autotask
Finds a Company.
Scheduled
Action
- Autotask
Finds a contact.
Scheduled
Action
- Autotask
Finds an opportunity.
Scheduled
Action
- Autotask
Finds a quote.
Scheduled
Action
- Autotask
Finds a Ticket by Ticket Number.
Scheduled
Action
- Autotask
Find a company by company name or ID. Optionally, create one if none are found.
Scheduled
Action
- Zendesk
Triggers when a new group is created.
Scheduled
Trigger
- Zendesk
Triggers when a new organization is added to Zendesk.
Scheduled
Trigger
- Zendesk
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
Scheduled
Trigger
- Zendesk
Triggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap.
Scheduled
Trigger
- Zendesk
Triggers when a new ticket is added to a view.
Scheduled
Trigger
- Zendesk
Triggers when a new user is created.
Scheduled
Trigger
- Zendesk
Triggers when a new view is created.
Scheduled
Trigger
- Zendesk
Create a new organization.
Scheduled
Action
- Zendesk
Create a new ticket.
Scheduled
Action
- Zendesk
Attach a file to an existing ticket.
Scheduled
Action
- Zendesk
Add a comment to an existing ticket.
Scheduled
Action
- Zendesk
Add one or more tags to an existing ticket.
Scheduled
Action
- Zendesk
Update an existing organization.
Scheduled
Action
- Zendesk
Update an existing ticket status or add comments.
Scheduled
Action
- Zendesk
Update an existing user.
Scheduled
Action
- Zendesk
Create a new user.
Scheduled
Action
- Zendesk
Finds an existing agent.
Scheduled
Action
- Zendesk
Finds an existing group.
Scheduled
Action
- Zendesk
Finds an existing organization.
Scheduled
Action
- Zendesk
Finds an existing ticket.
Scheduled
Action
- Zendesk
Finds an existing user.
Scheduled
Action
- Zendesk
Finds or creates a specific organization.
Scheduled
Action
- Zendesk
Finds or creates a specific ticket.
Scheduled
Action
- Zendesk
Finds or creates a specific user.
Scheduled
Action
How Autotask + Zendesk Integrations Work
- Step 1: Authenticate Autotask and Zendesk.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
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