Create new tickets in Autotask for each new ticket received in Zendesk
Streamline your customer service process with this handy workflow that connects Zendesk and Autotask. Upon receiving a new ticket in Zendesk, the workflow will immediately produce a corresponding ticket in Autotask. This automation ensures that all customer issues are efficiently recorded in both systems, reducing manual data entry and thus giving your team more time to resolve client concerns.
Streamline your customer service process with this handy workflow that connects Zendesk and Autotask. Upon receiving a new ticket in Zendesk, the workflow will immediately produce a corresponding ticket in Autotask. This automation ensures that all customer issues are efficiently recorded in both systems, reducing manual data entry and thus giving your team more time to resolve client concerns.
- When this happens...New Ticket in View
Triggers when a new ticket is added to a view.
- automatically do this!Create Ticket
Creates a ticket.
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