a. Zapier has developed a Program for advanced users of the Zapier cloud-based application integration and data linking technology services available at: https://www.zapier.com, and any updates, upgrades, modified versions, extensions, improvements, and derivative works of the foregoing (collectively, the “Zapier Service”) who meet certain requirements and wish to be designated by Zapier as “solution partners” (“Solution Partners”). For the avoidance of doubt, the term “Solution Partners” replaces the former Zapier Expert Program’s prior designation of “Experts”. The Program’s general and tier-based requirements may be reviewed at: https://partnerportal.zapier.com. These requirements may be modified from time to time by Zapier by posting such modifications online and providing you with notifications of such modifications by email or other methods. 

b. In order to be eligible for the designation of “Solution Partner” under the Program, you must: (i) meet or exceed each requirement listed in the Program for a specific Solution Partner tier; (ii) continue to meet or exceed such requirements on an ongoing basis; and (iii) comply with these Terms in all respects. Accordingly, you may, from time to time upon reasonable notice, be required by Zapier to reconfirm and/or substantiate that you meet specific Program requirements.

c. Subject to your compliance with these Terms and any additional Program and/or tier requirements (as applicable), Zapier hereby designates you, and you hereby accept such designation, as a Solution Partner in Zapier’s Program and a non-exclusive representative under the terms and conditions set forth herein and in accordance with the Program. In such capacity, you will have the right to promote, discuss, and otherwise perform activities related to the Zapier Service authorized in advance by Zapier in writing. 

d. You will comply with all applicable laws and applicable third-party policies and terms and conditions in connection with your activities as a Solution Partner and in performing any Implementation Services (as set forth below). In addition, Solution Partners will perform their activities under these Terms, and conduct their business, in a manner that reflects favorably upon the Zapier Service and Zapier. 

e. For Zapier’s Program management, analytics, and improvement purposes, you will regularly or upon Zapier’s request, provide Zapier with information and updates regarding the Users that you provide Implementation Services (as defined below) for, regardless of whether your arrangements with such Users originated from Leads or separately. This information shall include: the User’s first and last name, email address, Zapier email account email address, the date the Solution Partner and User entered into an agreement for Implementation Services, and such other information that may be reasonably requested by Zapier. In furtherance of this reporting requirement, you will exercise commercially reasonable efforts to obtain consent, where required, from each User you contract with for Implementation Services in order to share such information with Zapier.

f. End-users of the Zapier Service (“Users”) that wish to receive certain implementation, onboarding, integration, workflow design, or other technical or consulting services related to the Zapier Service (“Implementation Services”) may contact you from time to time using your contact information included in the Zapier Solution Partner Directory (“Leads”). Upon receipt of the Leads, you must inform each Lead that you are not an agent, representative, contractor, or employee of Zapier and have no affiliation with Zapier whatsoever, other than having received the designation of a “Solution Partner” under the Program, prior to performing any Implementation Services for Leads. You agree not to: (i) provide any Leads or information regarding the Leads to a Zapier competitor, or (ii) to provide services related to a Zapier competitor to a Lead, unless in each case, the Solution Partner determines in good faith that Zapier Service cannot solve the specific use case for that Lead and Zapier agrees in writing with such determination. Immediately upon the request of Zapier, a User, or a Lead to do so, you will promptly delete and discontinue all use of such User’s or Lead’s information and provide written confirmation (email sufficient) of such deletion and discontinued use. You will process any personal data included in the Leads in strict compliance with all applicable privacy laws, regulations, policies, and the Zapier Privacy Policy available at: https://zapier.com/privacy. In connection with providing any Implementation Services, you hereby agree to the following: 

i. You will direct your own work, schedule, activities, and progress for performing Implementation Services.  

ii. You hereby represent and warrant that you and each of your personnel (referenced herein as “Resources”) will have the expertise to perform Implementation Services in an efficient and professional manner.

iii. You are, and shall be fully and solely, responsible for the acts and omissions of your Resources and for the provision of Implementation Services. You shall enter into appropriate agreements with your Resources to ensure that such Resources shall comply with these Terms.

iv. You shall obtain and maintain all business licenses, entity formation, and registrations required by law in the performance of these Terms and pertaining to your duties hereunder.

v. You further represent and warrant that: (i) you are not bound, and will not become bound, by any prior duty or obligation to any previous employer or to any other party, including, without limitation, duties of non-disclosure or non-competition, that would preclude or inhibit you from performing any of your duties or obligations hereunder; and (ii) no work performed by you hereunder will violate or infringe on any intellectual property rights of any current or former employer or another third party. 

vi. You understand and agree that you will contract directly with each Lead for Implementation Services and receive payments, if any, directly from such Lead. Zapier is not a party to such contract and shall not have any obligations or commitments under, or be a third-party beneficiary to, such contract.

g. As a part of the Program, Zapier may (but is not required to) offer you access to certain benefits under the Zapier Product Benefits for Partners offering (“ZPB”). To the extent Zapier offers you access to ZPB benefits and you accept such benefits, including without limitation, through your beginning or continuing to use such benefits, you hereby agree to the ZPB terms located at: https://zapier.com/legal/product-benefits-for-partners-terms. If you do not or cannot agree to the ZPB terms, you must immediately cease use of the ZPB benefits.