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Zapier makes it easy to integrate Microsoft Teams with Trustpilot - no code necessary. See how you can get setup in minutes.

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Microsoft Teams
Microsoft Teams logo
Microsoft Teams
1. Choose trigger event
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Trustpilot
Trustpilot logo
Trustpilot
2. Choose action
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1. Select the event
Setup
Test
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Microsoft Teams
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Channel" from Microsoft Teams.

Add your action

An action happens after the trigger—such as "Create Invitation" in Trustpilot.

You’re connected!

Zapier seamlessly connects Microsoft Teams and Trustpilot, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Team
      Required
    Trigger
    Polling
    Try It
    • Chat
      Required
    • Exclude messages by you?
    Trigger
    Polling
    Try It
    • Team
      Required
    Trigger
    Polling
    Try It
    • Team
      Required
    • Channel
      Required
    Trigger
    Polling
    Try It
    • Team
      Required
    • Channel
      Required
    • Member
    • Highlight Word
    Trigger
    Polling
    Try It
  • Microsoft Teams triggers, actions, and search
    New Chat

    Triggers when a new chat is created.

    Trigger
    Polling
    Try It
    • Team
      Required
    • Channel
      Required
    Trigger
    Polling
    Try It
    • Team
      Required
    • Channel Name
      Required
    • Description
    • Favorite for All?
    Action
    Write

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25m

Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Connect Microsoft Teams and Trustpilot to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Learn how to automate Microsoft Teams on the Zapier blog

Make work flow with AI

Level up your Microsoft Teams to Trustpilot integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Microsoft Teams + Trustpilot integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Microsoft Teams and Trustpilot

How do I integrate Microsoft Teams with Trustpilot using your platform?

To set up an integration between Microsoft Teams and Trustpilot on our platform, you'll first need to create a Zap. In the Zap setup, select Trustpilot as the trigger app and choose a trigger event like receiving a new review. Then, select Microsoft Teams as the action app and define an appropriate action, such as sending a channel message. This connects both services seamlessly.

What triggers are available for Trustpilot in the integration with Microsoft Teams?

In our integration system, you can use triggers like 'New Review' or 'Review Updated' from Trustpilot. These actions can automatically initiate responses or notifications in Microsoft Teams according to your configuration.

What kind of actions can be executed in Microsoft Teams when triggered by Trustpilot?

Actions available for Microsoft Teams when a Trustpilot trigger is activated include sending messages to channels, creating a new chat message, or notifying team members about specific reviews.

Can I receive notifications in specific channels in Microsoft Teams when there's a new review on Trustpilot?

Yes, you can configure the integration to send notifications to specific channels in Microsoft Teams whenever there's a new review posted on your Trustpilot business account. You just need to specify the channel during the Zap setup process.

Is it possible to filter reviews before they trigger an action in Microsoft Teams?

Absolutely! Our platform allows you to set up filters within your Zap so that only reviews meeting certain criteria (like star rating or specific keywords) will trigger an action in Microsoft Teams.

How often do triggers between Trustpilot and Microsoft Teams run with this integration?

Triggers between Trustpilot and Microsoft Teams typically check for new data every 5-15 minutes depending on your plan. This ensures relatively real-time updates without overwhelming system resources.

Are there any limitations when integrating multiple accounts of Microsoft Teams with one Trustpilot account?

Our platform supports integrating multiple instances of applications; however, each instance will require its own separate configuration and authentication process within the Zaps created. Keep account limits set by each individual service provider in mind.

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About Microsoft Teams
Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.
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About Trustpilot
Trustpilot is the world's most powerful review platform, helping your business collect and easily manage customer reviews. Trustpilot gives people a place to share and discover reviews of businesses, while giving every business the tools to turn consumer feedback into business results.
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