Connect tawk.to and Facebook Messenger to unlock the power of automation
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Set up your first integration
Quickly connect tawk.to to Facebook Messenger with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate tawk.to with Facebook Messenger - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "Chat Ended" from tawk.to.
Add your action
An action happens after the trigger—such as "Send Message From Page" in Facebook Messenger.
You’re connected!
Zapier seamlessly connects tawk.to and Facebook Messenger, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
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ActionWrite
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Connect tawk.to and Facebook Messenger to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
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Learn how to automate Facebook Messenger on the Zapier blog
Frequently Asked Questions about tawk.to + Facebook Messenger integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with tawk.to and Facebook Messenger
How can I integrate tawk.to with Facebook Messenger?
To integrate tawk.to with Facebook Messenger, you'll need to use a platform such as Zapier to create a zap. The integration can be set up by selecting tawk.to and Facebook Messenger as connected apps and defining triggers and actions between them.
What triggers are available when integrating tawk.to with Facebook Messenger?
When integrating with Facebook Messenger, triggers such as 'New Chat Message' from tawk.to can prompt sending an automated message or notification through Facebook Messenger.
Can I send automatic responses from Facebook Messenger in tawk.to?
Yes, using our integration, you can set actions that send automatic responses from Facebook Messenger whenever specific events occur in tawk.to, such as a new chat initiated by a customer.
Is it possible to receive notifications on Facebook Messenger for activities in tawk.to?
Absolutely. You can configure the integration so that certain activities in tawk.to, like a new chat request or new visitor on your site, trigger notifications directly to your Facebook Messenger.
Are there any limitations when connecting tawk.to with Facebook Messenger?
While the integration allows for various triggers and actions, certain complex workflows might require additional customization. It's important to review the specific capabilities of both platforms during setup.
What are some common use cases for connecting tawk.to and Facebook Messenger?
Common use cases include sending an alert via Facebook Messenger when a visitor requests a chat on your website or updating your team about a lead having significant interaction through these platforms.
How do I troubleshoot issues with my integrations between these two apps?
For troubleshooting, ensure that all trigger-action workflows are correctly configured. Check for any notification limits and verify authentication permissions. Our support team is available for further assistance if needed.
