Connect CloudTalk and Microsoft Teams to unlock the power of automation
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How Zapier works
Zapier makes it easy to integrate CloudTalk with Microsoft Teams - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Call" from CloudTalk.
Add your action
An action happens after the trigger—such as "Create Channel" in Microsoft Teams.
You’re connected!
Zapier seamlessly connects CloudTalk and Microsoft Teams, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Call
Triggers when call is made via CloudTalk.
Try ItTriggerInstant - New SMS
Triggers when a SMS is sent/received via CloudTalk
Try ItTriggerInstant - IDRequired
- ID PostfixRequired
- Contact NameRequired
- Phone numberRequired
- Email
- Contact Company
- External Link
ActionWrite- From NumberRequired
- To NumberRequired
- Message TextRequired
ActionWrite
- New Contact
Triggers when a contact is created or updated in CloudTalk.
Try ItTriggerInstant - Activity IDRequired
- Acitivity ID postfixRequired
- Activity titleRequired
- Activity contentRequired
- Activity meta - price
- Activity meta - status
- Activity meta - color
- Activity link
- Contact IDRequired
- Contact ID PostfixRequired
- Contact name
- Contact email
- Contact number
ActionWrite- IDRequired
- ID PostfixRequired
- Contact NameRequired
- Phone numberRequired
- Email
- Contact Company
- External Link
ActionWrite- IDRequired
- ID PostfixRequired
- Contact NameRequired
- Phone NumberRequired
- Email
- Contact Company
- External Link
ActionWrite
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Connect CloudTalk and Microsoft Teams to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
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Resolve incidents faster with automation
Learn how to automate Microsoft Teams on the Zapier blog
Frequently Asked Questions about CloudTalk + Microsoft Teams integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with CloudTalk and Microsoft Teams
How does CloudTalk integrate with Microsoft Teams?
Our integration allows you to set up workflows that automate tasks between CloudTalk and Microsoft Teams. For example, you can trigger messages in Teams when a call starts or ends in CloudTalk.
What triggers are available for the CloudTalk and Microsoft Teams integration?
The key triggers include when a call is initiated, ends, or when a missed call occurs in CloudTalk. These triggers help automate sending notifications or creating tasks in Microsoft Teams.
Can I automate notifications in Microsoft Teams based on activities happening in CloudTalk?
Yes, you can automatically send notifications to your selected channel in Microsoft Teams whenever specific events occur in CloudTalk, such as when you miss a call or receive a voicemail.
What actions can be executed automatically in Microsoft Teams with this integration?
You can perform actions like sending messages to a specific channel, creating new channels, or updating existing ones each time certain events happen in CloudTalk.
Are there any limitations when integrating CloudTalk with Microsoft Teams?
While the integration allows for many automated workflows such as sending messages and creating tasks based on specific triggers like call status changes, it may not support highly complex automation without additional customization.
Do I need technical expertise to set up the integration between CloudTalk and Microsoft Teams?
Not necessarily. Our platform is designed to be user-friendly. You can easily set up integrations using predefined templates that guide you through connecting both services using available triggers and actions.
Is it possible to trigger multiple actions from one event within the integration?
Yes, you can configure multiple actions to occur from a single event trigger such as starting a new conversation thread and documenting meeting notes in separate channels after a call ends.
