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Choose a Trigger

Choose an Action

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Zapier makes it easy to integrate Jira Service Management with ClickTime - no code necessary. See how you can get setup in minutes.

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Request" from Jira Service Management.

Add your action

An action happens after the trigger—such as "Create Client" in ClickTime.

You’re connected!

Zapier seamlessly connects Jira Service Management and ClickTime, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Site
  Required
- Project
  Required
Trigger
Polling
Try It
- Site
  Required
- Project
  Required
- Request Type
  Required
Action
Write
- Client Name
  Required
- Client Short Name
  Required
- Active
- Notes
- Client Number
Action
Write
- Job Name
  Required
- Job Number
  Required
- Client ID
  Required
- Accounting Package ID
- Active
- Billable
- Notes
- Project Manager User ID
Action
Write
- Time Off Type ID
  Required
- Date
  Required
- Hours
  Required
- Notes
Action
Write

- User
  Required
- Job
  Required
- Task
  Required
- Date
  Required
- Hours
  Required
- Billing Rate
- Cost Rate
- Comment
Action
Write
- Employee Name
  Required
- Email
  Required
- Role
- DivisionID
  Required
- Accounting Package ID
- Active
- Allow Incomplete Timesheet Submission
- Notes
Action
Write

- Division ID
- Accounting Package ID
- IsActive
- Division Name
Action
Write
- User ID
  Required
- Accounting Package ID
- Division ID
- Employee Number
- Employee Name
- Role
- IsActive
- Billing Rate
Action
Write
- Name
  Required
Action
Search
- Start Date
  Required
- End Date
  Required
Action
Search
- Task name
  Required
Action
Search
- Client Name
  Required
- Client Short Name
  Required
- Active
- Notes
- Client Number
Action
Search or write
- Job Name
  Required
- Job Number
  Required
- Client ID
  Required
- Accounting Package ID
- Active
- Billable
- Notes
- Project Manager User ID
Action
Search or write
- Email
  Required
- Employee Name
  Required
- Email
  Required
- Role
- DivisionID
  Required
- Accounting Package ID
- Active
- Allow Incomplete Timesheet Submission
- Notes
Action
Search or write

- Site
  Required
- Project
  Required
Trigger
Polling
Try It
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Division Name
  Required
- Active
- Notes
- Accounting Package ID
Action
Write
- Billing Rate
- Break Time
- Comment
- Cost Rate
- Date
- End Time
- Hours
  Required
- Job ID
  Required
- Start Time
- Task ID
  Required
Action
Write
- Task Name
  Required
- Task Code
  Required
- Active
- Notes
- Accounting Package ID
Action
Write
- User
  Required
- Time Off Type
  Required
- Date
  Required
- Hours
  Required
- Comment
Action
Write
- Client ID
  Required
- Name
- Short Name
- Accounting Package ID
- Billing Rate
- Is Active
Action
Write
- Job ID
  Required
- IsActive
- Accounting Package ID
- Billing Rate
Action
Write
- Name
  Required
Action
Search
- Job Name
  Required
Action
Search
- From Date
  Required
- To Date
  Required
Action
Search
- Email
  Required
Action
Search
- Division Name
  Required
- Active
- Notes
- Accounting Package ID
Action
Search or write
- Task Name
  Required
- Task Code
  Required
- Active
- Notes
- Accounting Package ID
Action
Search or write

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93%

Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Jira Service Management and ClickTime to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your Jira Service Management to ClickTime integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

HelpHelp

Related categories

Customer Support

About ClickTime

ClickTime is an Online Timesheets, Employee Resource Management, and Expense software.

HelpHelp

Related categories

Time Tracking Software

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Project Management

Tick

Time Tracking Software

Connect Jira Service Management and ClickTime to unlock the power of automation

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Choose a trigger

Add your action

You’re connected!

Supported triggers and actions

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Connect Jira Service Management and ClickTime to integrate crucial parts of your business

Automate your lead management and improve conversions

Create more impactful campaigns with automation

Provide world-class support with a little help from automation

Automate your way to actionable, up-to-date data

Resolve incidents faster with automation

Make work flow with AI

Connect Jira Service Management to ClickTime on the world's largest no-code automation platform