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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Call" from CallTrackingMetrics.

Add your action

An action happens after the trigger—such as "Create Client" in My Hours.

You’re connected!

Zapier seamlessly connects CallTrackingMetrics and My Hours, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Call
Triggers when you receive a new call.
Trigger
Instant
Try It
New Project
Triggers when a new Project is created.
Trigger
Polling
Try It
- Client name
  Required
- Client Email
- Phone Number
- Client Address
- Custom ID
Action
Write
- Project Name
  Required
- Client ID
- Description
- Rate
- Custom ID
Action
Write
- Project Name
  Required
Action
Search

- Date From
  Required
- Date To
  Required
Action
Search
- Project Id
  Required
- Project Task Name
  Required
- Task Name
  Required
- Task list Name
- Description
- Billable Rate
- Custom ID
Action
Search or write

New Time Log
Triggers when a new time log is added.
Trigger
Polling
Try It
- Project Id
  Required
Trigger
Polling
Try It
- Date
  Required
- Description
- Start time
- End time
- Duration in hours
- Duration in seconds
- Project
- Task
- Tags
Action
Write
- Project Id
  Required
- Task Name
  Required
- Task list Name
- Description
- Billable Rate
- Custom ID
Action
Write
- Project Id
  Required
- Project Task Name
  Required
Action
Search
- Project Name
  Required
- Project Name
  Required
- Client ID
- Description
- Rate
- Custom ID
Action
Search or write

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect CallTrackingMetrics and My Hours to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your CallTrackingMetrics to My Hours integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About CallTrackingMetrics

CallTrackingMetrics is the only digital platform that uses call tracking intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center.

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About My Hours

My Hours is a simple and free time tracker, with insightful reports and invoicing features. Unlimited projects, tasks and team members.

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