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How Zapier works
Zapier makes it easy to integrate ServiceNow with WordPress - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Record" from ServiceNow.
Add your action
An action happens after the trigger—such as "Upload Media" in WordPress.
You’re connected!
Zapier seamlessly connects ServiceNow and WordPress, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
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Connect ServiceNow and WordPress to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
Create more impactful campaigns with automation
Provide world-class support with a little help from automation
Automate your way to actionable, up-to-date data
Resolve incidents faster with automation
Learn how to automate WordPress on the Zapier blog
Frequently Asked Questions about ServiceNow + WordPress integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with ServiceNow and WordPress
How do I set up a trigger in ServiceNow to post updates on WordPress?
To set up a trigger in ServiceNow that posts updates on WordPress, you'll need to create a Zap that begins with a ServiceNow event, like 'New Incident' or 'Updated Record'. Then, choose the action ‘Create Post’ in WordPress. This ensures that whenever the specified event occurs in ServiceNow, it automatically translates into a new post or update on your WordPress site.
What information can be transferred from ServiceNow to WordPress?
Our integration supports transferring various types of information such as incident details, user requests and custom records from ServiceNow to WordPress. You can customize the fields you want to map for each action when setting up your Zap.
Can I automate content creation on WordPress through ServiceNow actions?
Yes, you can automate content creation by setting triggers in ServiceNow (like 'New Problem') which then use the ‘Create Draft’ or ‘Publish Post’ actions on WordPress. This enables seamless content updates without manual intervention.
How frequently do the integrations sync between ServiceNow and WordPress?
The synchronization frequency between ServiceNow and WordPress depends on your Zap settings. By default, we check for new data every 5-15 minutes to ensure timely updates and actions are executed swiftly across platforms.
Is there support for custom fields from ServiceNow when integrating with WordPress?
Absolutely, our integration allows you to map custom fields from ServiceNow to your desired fields in WordPress. This flexibility ensures that unique data requirements are met seamlessly during setup.
What happens if there's an error during data transfer between ServiceNow and WordPress?
If an error occurs during data transfer between the two platforms, we log the issue and notify users via email alerts. You can also set up error handling steps within your Zap configuration to automate corrective actions or retries.
Can I integrate comments from WordPress back into a specific task record in ServiceNow?
Yes, by using webhooks or API calls as part of the Zap setup, comments added to a specific post in WordPress can be directed back and attached as notes or comments in corresponding task records within ServiceNow.
