• Teamwork Desk logoTeamwork Desk logo
  • Zendesk logoZendesk logo

Teamwork Desk + Zendesk Integrations

How to connect Teamwork Desk + Zendesk

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  • Teamwork Desk triggers, actions, and search
    New Agent Reply
    Triggers when an agent sends a new reply.
    Trigger
    Instant
  • Teamwork Desk triggers, actions, and search
    New Customer
    Triggers when a new customer is created.
    Trigger
    Instant
  • Teamwork Desk triggers, actions, and search
    New Customer Reply
    Triggers when a customer sends a new reply.
    Trigger
    Instant
  • Teamwork Desk triggers, actions, and search
    Thread Edited
    Triggers when a thread has been edited.
    Trigger
    Instant
  • Teamwork Desk triggers, actions, and search
    Ticket Assigned
    Triggers when a ticket is assigned.
    Trigger
    Instant
  • Teamwork Desk triggers, actions, and search
    New Ticket
    Triggers when a new ticket is created.
    Trigger
    Instant
  • Teamwork Desk triggers, actions, and search
    New Ticket Note
    Triggers when a ticket note is created.
    Trigger
    Instant
  • Teamwork Desk triggers, actions, and search
    Ticket Unassigned
    Triggers when a ticket is unassigned.
    Trigger
    Instant
  • Teamwork Desk

    Add a reply to a ticket.

    Scheduled

    Action

  • Teamwork Desk

    Assigns ticket to the specified user.

    Scheduled

    Action

  • Teamwork Desk

    Creates a new customer.

    Scheduled

    Action

  • Teamwork Desk

    Creates a new ticket.

    Scheduled

    Action

  • Teamwork Desk

    Links a Teamwork Projects task to a ticket.

    Scheduled

    Action

  • Teamwork Desk

    Unassigns a ticket.

    Scheduled

    Action

  • Teamwork Desk

    Updates an existing customer.

    Scheduled

    Action

  • Teamwork Desk

    Updates an existing ticket.

    Scheduled

    Action

  • Teamwork Desk

    Find an existing customer by name or email address.

    Scheduled

    Action

  • Teamwork Desk

    Finds an existing ticket by ticket ID or keyword search.

    Scheduled

    Action

  • Teamwork Desk

    Find or Create Customer

    Scheduled

    Action

  • Teamwork Desk

    Find or Create Ticket

    Scheduled

    Action

  • Zendesk

    Triggers when a new group is created.

    Scheduled

    Trigger

  • Zendesk

    Triggers when a new organization is added to Zendesk.

    Scheduled

    Trigger

  • Zendesk

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    Scheduled

    Trigger

  • Zendesk

    Triggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap.

    Scheduled

    Trigger

  • Zendesk

    Triggers when a new ticket is added to a view.

    Scheduled

    Trigger

  • Zendesk

    Triggers when a new user is created.

    Scheduled

    Trigger

  • Zendesk

    Triggers when a new view is created.

    Scheduled

    Trigger

  • Zendesk

    Create a new organization.

    Scheduled

    Action

  • Zendesk

    Create a new ticket.

    Scheduled

    Action

  • Zendesk

    Attach a file to an existing ticket.

    Scheduled

    Action

  • Zendesk

    Add a comment to an existing ticket.

    Scheduled

    Action

  • Zendesk

    Add one or more tags to an existing ticket.

    Scheduled

    Action

  • Zendesk

    Update an existing organization.

    Scheduled

    Action

  • Zendesk

    Update an existing ticket status or add comments.

    Scheduled

    Action

  • Zendesk

    Update an existing user.

    Scheduled

    Action

  • Zendesk

    Create a new user.

    Scheduled

    Action

  • Zendesk

    Finds an existing agent.

    Scheduled

    Action

  • Zendesk

    Finds an existing group.

    Scheduled

    Action

  • Zendesk

    Finds an existing organization.

    Scheduled

    Action

  • Zendesk

    Finds an existing ticket.

    Scheduled

    Action

  • Zendesk

    Finds an existing user.

    Scheduled

    Action

  • Zendesk

    Finds or creates a specific organization.

    Scheduled

    Action

  • Zendesk

    Finds or creates a specific ticket.

    Scheduled

    Action

  • Zendesk

    Finds or creates a specific user.

    Scheduled

    Action

How Teamwork Desk + Zendesk Integrations Work

  1. Step 1: Authenticate Teamwork Desk and Zendesk.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.
teamwork-desk logo
teamwork-desk logo

About Teamwork Desk

Teamwork Desk makes it easy for your team to handle any customer support queries that come their way.
Learn more

Related categories

zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

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