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Zapier makes it easy to integrate ServiceNow with Trello - no code necessary. See how you can get setup in minutes.

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ServiceNow
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ServiceNow
1. Choose trigger event
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Trello
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Trello
2. Choose action
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1. Select the event
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ServiceNow
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Record" from ServiceNow.

Add your action

An action happens after the trigger—such as "Create Checklist Item in Card" in Trello.

You’re connected!

Zapier seamlessly connects ServiceNow and Trello, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

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    Polling
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    Action
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    • Filename
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    Action
    Search
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Connect ServiceNow and Trello to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Learn how to automate Trello on the Zapier blog

Make work flow with AI

Level up your ServiceNow to Trello integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about ServiceNow + Trello integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with ServiceNow and Trello

How do I connect ServiceNow with Trello?

Our platform uses Zaps to facilitate the integration between ServiceNow and Trello. You'll need to create a Zap where one app is set as a trigger and the other as an action. You can start by selecting ServiceNow as the trigger app and Trello as the action app, or vice versa.

What are some common triggers in ServiceNow when integrating with Trello?

In our integrations, common triggers from ServiceNow include new incident creation, updated records, and new task assignments. When these events occur in ServiceNow, corresponding actions can be automated in Trello.

Can I customize actions in Trello based on events in ServiceNow?

Yes, you can customize actions in Trello based on specific triggers from ServiceNow. For instance, you might create a card on a certain Trello board whenever a new incident is logged in ServiceNow or move existing cards based on ticket status updates.

Is it possible to update a Trello card automatically when a ServiceNow record changes?

Absolutely. By configuring your Zap appropriately, any updates made to records in ServiceNow can reflect as modifications to specific cards or lists within Trello automatically.

Do I need coding skills to integrate ServiceNow with Trello using your platform?

No coding skills are required. Our platform offers an interface that allows you to connect apps seamlessly through point-and-click configurations without needing to write any code.

Are there limitations on the number of Zaps I can create for integrating ServiceNow with Trello?

While our platform does support numerous Zaps for flexibility in automation, there may be limitations based on the pricing plan you choose. It's essential to review your plan details or consult our team for clarification.

What happens if my Zap fails during an integration between ServiceNow and Trello?

If a Zap fails, we provide detailed logs that help identify what went wrong during the execution of tasks between ServiceNow and Trello. Our support team is also available to assist with troubleshooting these issues promptly.

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About ServiceNow
ServiceNow specializes in IT services management (ITSM), IT operations management (ITOM) and IT business management (ITBM).
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About Trello
Trello is a team collaboration tool that lets you organize anything and everything to keep your projects on task.
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