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Zapier makes it easy to integrate Salesforce with Smartsheet - no code necessary. See how you can get setup in minutes.
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Help
Salesforce
Salesforce
1. Choose trigger event
Smartsheet
Smartsheet
2. Choose action
1. Select the event
Setup
Test
Salesforce
Choose a trigger event
Choose a trigger
A trigger is the event that starts your Zap—like a "New Case Attachment" from Salesforce.
Add your action
An action happens after the trigger—such as "Create Workspace" in Smartsheet.
You’re connected!
Zapier seamlessly connects Salesforce and Smartsheet, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
New Case Attachment
Triggers when a new Attachment is added to a case.
Create a new record or update an existing record in your app.
Choose a Sheet
Required
Add Row to Top or Bottom
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Choose Source Sheet
Required
Choose a Destination Sheet
Required
Choose Row
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Sheet
Required
Column
Required
Parent Row
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Destination
Required
Sheet to Copy
Required
Copy Cells?
Required
Copy Attachments?
Required
Copy Discussions?
Required
Sheet Name
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Choose a Sheet
Required
Row ID
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Choose a Sheet
Required
Email Address(es)
Required
Format
Required
Email Subject
Message
CC Me?
Paper Size
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Choose a Workspace
Required
Email Address(es) to Share To
Required
Access Level
Required
Notify via Email?
Required
Email Subject
Message
CC Me?
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Find sheet Row (Legacy)
Find a row in a specified sheet using a query.
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Sheet ID
Required
Query
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
For AI agents & developers
Use Salesforce and Smartsheet with AI agents and code
Beyond Zap workflows. Call Salesforce and Smartsheet actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.
No code
Connect via Zapier MCP
Expose Salesforce and Smartsheet actions as tools in any MCP client. Authenticate once, then call them in natural language.
Example actions on this page
Add Contact to Campaign
Create Workspace
Works with
Claude · ChatGPT · Cursor · any MCP-compatible client
There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.
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Customers who say using Zapier has made them better at their job
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Customers have created over 25 million Zaps on the platform
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The average user takes less than 6 minutes to set up a Zap
Connect Salesforce and Smartsheet to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
Create more impactful campaigns with automation
Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
Provide world-class support with a little help from automation
Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
Automate your way to actionable, up-to-date data
The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
Resolve incidents faster with automation
Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
Learn how to automate Salesforce on the Zapier blog
Learn how to automate Smartsheet on the Zapier blog
Make work flow with AI
Level up your Salesforce to Smartsheet integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Frequently Asked Questions about Salesforce + Smartsheet integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Salesforce and Smartsheet
Can I connect Salesforce with Smartsheet without coding?
Yes, you can connect Salesforce with Smartsheet without any coding using our platform. We provide a user-friendly interface that allows you to set up triggers and actions to automate workflows between the two applications.
What are some common use cases for integrating Salesforce with Smartsheet?
Common use cases include syncing contact or lead information, updating project statuses, creating tasks in Smartsheet from Salesforce records, and reporting or analytics. Our integration allows for both scheduled or triggered actions like when a new Salesforce record is created or updated.
How do triggers work in the integration?
Triggers are events that start an automated workflow. For instance, a trigger could be a new record creation in Salesforce. Once this event occurs, it can trigger an action in Smartsheet such as adding a new row or updating an existing sheet.
Can updates in Smartsheet reflect back into Salesforce automatically?
Yes, using bi-directional sync settings available on our platform, updates made in Smartsheet can be configured to reflect back into Salesforce. This typically involves setting up specific triggers and actions to ensure data integrity and synchronization.
Is it possible to customize the fields synced between the two platforms?
Absolutely! Our integration allows you to select specific fields that you want to sync between Salesforce and Smartsheet, giving you full control over what data is transferred.
How secure is the data transfer between Salesforce and Smartsheet through your platform?
We prioritize data security by encrypting all data transfers between Salesforce and Smartsheet on our platform. Additionally, we adhere to industry-standard security protocols to protect your information.
What should I do if I encounter issues while setting up the integration?
If you encounter any issues during setup, we provide comprehensive support through tutorials and customer support services. You can reach out to our team for personalized assistance.
About Salesforce
Salesforce is a leading enterprise customer relationship manager (CRM) application.
App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier
About Smartsheet
Smartsheet is a leading cloud-based platform for work execution, enabling teams and organizations to plan, capture, manage, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.