Paperform + Zendesk

Create new Zendesk tickets from new Paperform submissions

When a new form submission is received in Paperform, this workflow creates a corresponding ticket in Zendesk instantly. This automation speeds up your customer support process, ensuring no form submission goes unnoticed and every user query is promptly addressed in Zendesk. No more manual transfers or missed submissions, let this efficient workflow handle it for you.

When this happens...
New Form Submission
Triggers when a new submission is received for a form.
TriggerInstant
automatically do this!
Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
ActionWrite

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Supported triggers and actions

- FormRequired
Trigger
Instant
Try It
- FormRequired
- CodeRequired
- Enabled
- TargetRequired
- Discount Amount
- Discount Percentage
- Expires At
Action
Write
- Form
- Form Partial Submission IDRequired
Action
Write
- Form
- Form Submission IDRequired
Action
Write
- Space NameRequired
Action
Write

- FormRequired
- Title
- Description
- Disabled
- Custom Slug
- Space
Action
Write
- FormRequired
- Form ProductRequired
- Name
- Price
- Available Quantity
- Minimum
- Maximum
- Discountable
- Image URLs
Action
Write

- FormRequired
- Form ProductRequired
- SoldRequired
Action
Write
- FormRequired
- Form Field TitleRequired
Action
Search
- Form IDRequired
- Form Field TitleRequired
Action
Search
- Space NameRequired
Action
Search
- Space NameRequired
- Space NameRequired
Action
Search or write
- ViewRequired
Trigger
Scheduled
Try It
- Tags
Trigger
Instant
Try It
- Ticket (Required for non-admins)
Trigger
Scheduled
Try It
New User
Triggers when a new user is created.
Trigger
Scheduled
Try It
- UserRequired
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write
- TicketRequired
- TagsRequired
Action
Write
- TicketRequired
- CommentRequired
- Should the comment be public?
- FileRequired
Action
Write
- TicketRequired
- TagsRequired
Action
Write
- TicketRequired
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- NameRequired
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Write
- QueryRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
Action
Search
- Info
- Type
- SubjectRequired
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/DescriptionRequired
- Should the first Comment be public?
- Tags
- Status
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Search or write
- QueryRequired
- NameRequired
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Search or write

- FormRequired
Trigger
Instant
Try It
- FormRequired
- Coupon CodeRequired
Action
Write
- FormRequired
- Form ProductRequired
Action
Write
- FormRequired
- FieldRequired
- SKURequired
- NameRequired
- PriceRequired
- Available Quantity
- Minimum
- Maximum
- Discountable
- Image URLs
Action
Write
- FormRequired
- Coupon CodeRequired
- Enabled
- TargetRequired
- Discount Amount
- Discount Percentage
- Expires At
Action
Write
- FormRequired
- FieldRequired
- TitleRequired
- Description
- Required
- Custom Key
- Placeholder
Action
Write
- FormRequired
- Form ProductRequired
- Available QuantityRequired
Action
Write
- SpaceRequired
- Space NameRequired
Action
Write
- Form TitleRequired
- Space
Action
Search
- FormRequired
- Form Product NameRequired
Action
Search
- FormRequired
- Form Product NameRequired
- FieldRequired
- SKURequired
- NameRequired
- PriceRequired
- Available Quantity
- Minimum
- Maximum
- Discountable
- Image URLs
Action
Search or write
New Group
Triggers when a new group is created.
Trigger
Scheduled
Try It
- Organization
Trigger
Scheduled
Try It
New Organization
Triggers when a new organization is created.
Trigger
Scheduled
Try It
- Organization
Trigger
Scheduled
Try It
New View
Triggers when a new view is created.
Trigger
Scheduled
Try It
- NameRequired
- Details
- Notes
- Tags
- Domain Names
- External Id
- Group Id
- Shared Tickets
- Shared Comments
Action
Write
- SubjectRequired
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/DescriptionRequired
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- TicketRequired
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- OrganizationRequired
- Name
- Details
- Notes
- Tags
- Domain Names
- External Id
- Shared Tickets
- Shared Comments
Action
Write
- UserRequired
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Write
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Info
- Type
Action
Search
- Ticket IdRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
- NameRequired
- Details
- Notes
- Tags
- Domain Names
- External Id
- Group Id
- Shared Tickets
- Shared Comments
Action
Search or write