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Integrate Microsoft Teams with OpsGenie to automate your work

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1. Choose a Trigger

An event that starts an automation

2. Choose an Action

The event an automation performs after it's triggered

Endless possibilities

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Zapier makes it easy to integrate Microsoft Teams with OpsGenie - no code necessary. See how you can get setup in minutes.

Select a trigger from Microsoft Teams

A trigger is an event that starts your Zap and runs the workflow. For example, with Microsoft Teams, a trigger could be "New Channel."

A trigger is the event that kicks off your automated workflow.

Setup an action from OpsGenie

An action is what takes place after the automation is triggered. For example, with OpsGenie, the action could be "Create Alert."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Microsoft Teams to OpsGenie

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Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Set up your first integration

Quickly connect Microsoft Teams to OpsGenie with a Zapier template.

Our most popular template

Generate alerts in OpsGenie for new channel mentions in Microsoft Teams
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Microsoft Teams + OpsGenie

Generate alerts in OpsGenie for new channel mentions in Microsoft Teams

Microsoft Teams + OpsGenie

Make work flow with AI

Level up your Microsoft Teams to OpsGenie integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

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Frequently Asked Questions about Microsoft Teams + OpsGenie integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Microsoft Teams and OpsGenie

How does the Microsoft Teams and OpsGenie integration work?

Our integration connects Microsoft Teams with OpsGenie by utilizing triggers and actions. When an alert is created or updated in OpsGenie, it can trigger a notification in specific Teams channels or through direct messages to keep everyone informed and ready to act.

Can I customize the notifications from OpsGenie in Microsoft Teams?

Yes, we offer customization options for OpsGenie notifications sent to Microsoft Teams. You can configure conditions and filters so that only relevant alerts trigger messages in your chosen Teams channels.

What kind of actions can be performed in Microsoft Teams based on OpsGenie alerts?

Within Microsoft Teams, you can set up actions such as sending alert details to a channel, updating the status of an incident directly from within Teams, or even escalating issues by tagging team members based on the nature of the alert.

Is it possible to acknowledge an OpsGenie alert directly from within Microsoft Teams?

Absolutely. Our integration allows team members to acknowledge or close alerts directly from Microsoft Teams once they receive the OpsGenie notification, streamlining response times.

What configurations are needed to start receiving OpsGenie alerts in Microsoft Teams?

To start receiving alerts, you first need to set up a webhook in your OpsGenie account and configure it with specific triggers that will send information into your desired Microsoft Teams channels. This setup essentially links both platforms together.

How secure is the connection between Microsoft Teams and OpsGenie?

We prioritize security by ensuring that all data transfers between Microsoft Teams and OpsGenie are encrypted. Additionally, both platforms require authentication steps like API keys for setting up triggers and webhooks.

Does using the integration affect alert management workflows in either platform?

The integration enhances workflows by allowing seamless interaction between platforms while maintaining their individual operations. Any changes made in one platform that are triggered or actioned will be visible but will not adversely affect existing workflows unless configured otherwise.

Connect Microsoft Teams and OpsGenie to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

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Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

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Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

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Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

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Connect Microsoft Teams and OpsGenie to unlock the power of automation

With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger

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Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Team
  Required
Trigger
Scheduled
Try It
- Chat
  Required
- Exclude messages by you?
Trigger
Scheduled
Try It
- Team
  Required
Trigger
Scheduled
Try It
- Team
  Required
- Channel
  Required
- Message
  Required
Trigger
Scheduled
Try It
- Team
  Required
- Channel Name
  Required
- Description
Action
Write

- Team
  Required
- Channel
  Required
- Message Text Format
- Message
  Required
Action
Write
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write

- Team
  Required
- Channel
  Required
- Member
- Highlight Word
Trigger
Scheduled
Try It
New Chat
Triggers when a new chat is created.
Trigger
Scheduled
Try It
- Team
  Required
- Channel
  Required
Trigger
Scheduled
Try It
- Team
  Required
- Channel Name
  Required
- Description
- Favorite for All?
Action
Write
- Team
  Required
- Channel
  Required
- Message ID
  Required
- Reply Content
  Required
Action
Write
- Chat
  Required
- Message Text Format
- Message Text
  Required
Action
Write
- Message
  Required
- Priority
- Tags
- Team
  Required
- Actions
- Source
- Entity
- Alias
- Description
- Note
- User
Action
Write

Learn how to automate Microsoft Teams on the Zapier blog

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.

Learn more Help

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About OpsGenie

OpsGenie extends IT Operations Management to mobile devices. OpsGenie gets alerts from IT management systems and notify the users via iPhone/Android push notifications, email, text messages and voice to text phone calls. OpsGenie automates the notification process, empowering users to receive alert notifications and rapidly respond to them directly from OpsGenie apps.

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