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Set up your first integration
Quickly connect Jira Software Cloud to Microsoft Teams with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate Jira Software Cloud with Microsoft Teams - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Issue" from Jira Software Cloud.
Add your action
An action happens after the trigger—such as "Create Channel" in Microsoft Teams.
You’re connected!
Zapier seamlessly connects Jira Software Cloud and Microsoft Teams, automating your workflow.
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Frequently Asked Questions about Jira Software Cloud + Microsoft Teams integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Jira Software Cloud and Microsoft Teams
How do I set up the integration between Jira Software Cloud and Microsoft Teams?
To set up the integration, you need to connect both apps within our platform by authenticating them. Once connected, you'll define triggers like 'New Issue in Project' in Jira or 'Updated Issue' and decide on corresponding actions in Microsoft Teams such as sending a channel message or creating a notification.
What triggers are available for Jira Software Cloud in this integration?
Within this integration, you can use several triggers such as when a new issue is created, an issue is updated, or a comment is added. These triggers allow you to automate responses or notifications directly into Microsoft Teams channels.
Can I customize what information gets sent to Microsoft Teams when an issue is updated in Jira?
Yes, you can customize the information sent by specifying fields like issue type, status updates, assignee changes, and more. You choose which data points from your Jira issues will map to messages or notifications in Teams.
Is it possible to restrict notifications to certain Microsoft Teams channels?
Absolutely. When setting up the action part of your integration, you'll select which Microsoft Teams channel should receive the notifications based on specific triggers from Jira.
Do I need any special permissions in Jira or Microsoft Teams to enable this integration?
You will need admin access on both platforms. This ensures you can authorize our service to link them together effectively and manage triggers/actions across both apps.
How often does the synchronization happen between Jira and Microsoft Teams?
The synchronization generally happens almost instantaneously once a trigger event occurs in Jira. Our platform listens actively for any changes that correspond with your defined triggers.
Can I send direct messages in Microsoft Teams when specific issues are tagged in Jira?
'Yes, you can configure actions that send direct messages within teams when particular tags or labels are added to issues in Jira. This helps keep key stakeholders informed about relevant updates.'
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Project
- Status
Try ItTriggerPolling- Project
- Status
Try ItTriggerPolling- Info
- Jira Cloud SiteRequired
- Jira Email AddressRequired
- Jira API TokenRequired
- Projects to Trigger On
Try ItTriggerInstant- IssueRequired
- CommentRequired
ActionWrite
- JQL
- Order_by
Try ItTriggerPolling- Info
- Jira Cloud SiteRequired
- Jira Email AddressRequired
- Jira API TokenRequired
- Projects to Trigger On
Try ItTriggerInstant- IssueRequired
- AttachmentRequired
ActionWrite- First IssueRequired
- Link TypeRequired
- Second IssueRequired
ActionWrite