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Connect Microsoft Dynamics 365 CRM and WooCommerce to power AI-driven automation

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Start with a template that brings Microsoft Dynamics 365 CRM and WooCommerce together. Build enterprise-grade automation in minutes.

Our most popular template

Create WooCommerce coupons for new Microsoft Dynamics 365 CRM contacts
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Microsoft Dynamics 365 CRM + WooCommerce
Update WooCommerce customers when Microsoft Dynamics 365 CRM contacts are updated
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Microsoft Dynamics 365 CRM + WooCommerce
Create WooCommerce customers from new Microsoft Dynamics 365 CRM contacts
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Microsoft Dynamics 365 CRM + WooCommerce
Create WooCommerce coupons for new Microsoft Dynamics 365 CRM leads
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Microsoft Dynamics 365 CRM + WooCommerce
Create WooCommerce subscriptions for new Microsoft Dynamics 365 CRM leads
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Microsoft Dynamics 365 CRM + WooCommerce
Create WooCommerce customers from new Microsoft Dynamics 365 CRM leads
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Microsoft Dynamics 365 CRM + WooCommerce

Create WooCommerce coupons for new Microsoft Dynamics 365 CRM contacts

Microsoft Dynamics 365 CRM + WooCommerce

Update WooCommerce customers when Microsoft Dynamics 365 CRM contacts are updated

Microsoft Dynamics 365 CRM + WooCommerce

Create WooCommerce customers from new Microsoft Dynamics 365 CRM contacts

Microsoft Dynamics 365 CRM + WooCommerce

Create WooCommerce coupons for new Microsoft Dynamics 365 CRM leads

Microsoft Dynamics 365 CRM + WooCommerce

Create WooCommerce subscriptions for new Microsoft Dynamics 365 CRM leads

Microsoft Dynamics 365 CRM + WooCommerce

Create WooCommerce customers from new Microsoft Dynamics 365 CRM leads

Microsoft Dynamics 365 CRM + WooCommerce

Update WooCommerce customers when Microsoft Dynamics 365 CRM contacts are modified
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Microsoft Dynamics 365 CRM + WooCommerce

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate Microsoft Dynamics 365 CRM with WooCommerce - no code necessary. See how you can get setup in minutes.

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Help

1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Account" from Microsoft Dynamics 365 CRM.

Add your action

An action happens after the trigger—such as "Create Coupon" in WooCommerce.

You’re connected!

Zapier seamlessly connects Microsoft Dynamics 365 CRM and WooCommerce, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Account
Triggers when a new account is created.
Trigger
Polling
Try It
New Contact
Triggers when a new contact is created.
Trigger
Polling
Try It
- Custom Entity
  Required
Trigger
Polling
Try It
- Info
Trigger
Polling
Try It
- Info
Trigger
Polling
Try It

- Info
Trigger
Polling
Try It
- Info
Trigger
Polling
Try It

- Info
Trigger
Polling
Try It
- Info
- Owner
Action
Write
- Info
- Owner
Action
Write
- Info
- Customer type
  Required
- Owner
- Status
Action
Write
- Info
- Owner
Action
Write
- Info
- Owner
Action
Write
- Info
- Account
  Required
Action
Write
- Info
- Contact
  Required
Action
Write
- Info
- Case/Incident
  Required
- State
Action
Write
- Info
- Lead
  Required
- Owner
Action
Write
- Info
- Order
  Required
Action
Write
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
- Search By Email Only
Action
Search
- Info
- Info_field_enable
- Custom Entity
  Required
- Match if any of the fields match (otherwise only match if all the fields match)
- Search By Email Only
Action
Search
- State Code
Action
Search
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search
- Info
- Info_field_enable
- Contact ID
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
- Search By Email Only
- Owner
Action
Search or write
- Info
- Info_field_enable
- Custom Entity
  Required
- Match if any of the fields match (otherwise only match if all the fields match)
- Search By Email Only
Action
Search or write
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
- Owner
Action
Search or write
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
- Owner
Action
Search or write
- Trigger Rule
  Required
Trigger
Instant
Try It
- Trigger Rule
  Required
Trigger
Instant
Try It
- Trigger Rule
  Required
Trigger
Instant
Try It
- Trigger Rule
  Required
Trigger
Instant
Try It
- Trigger Rule
  Required
Trigger
Instant
Try It
Create Coupon
Creates a new Coupon.
Action
Write
Create Customer
Creates a new Customer.
Action
Write
Create Order
Creates a new Order.
Action
Write
Update Order
Updates an existing Order.
Action
Write
Update Product Price
Manage the regular price or sale price of an existing Product or Variation by SKU or ID.
Action
Write
Update Product
Updates an existing Product or Variation.
Action
Write
Create Subscription Note
Creates a new Subscription Note.
Action
Write
Create User Membership
Creates a new User Membership.
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
Find Customer
Finds a Customer by searching.
Action
Search
Find Order Note
Finds an Order Note by searching.
Action
Search
Find Product
Finds a Product or Variation by searching.
Action
Search
Find Subscription
Finds a Subscription by searching.
Action
Search
Find or Create Coupon
Finds a Coupon by searching.
Action
Search or write
Find or Create Order Note
Finds an Order Note by searching.
Action
Search or write
Find or Create Product
Finds a Product or Variation by searching.
Action
Search or write
Find or Create Subscription
Finds a Subscription by searching.
Action
Search or write

- Info
Trigger
Polling
Try It
- Info
Trigger
Polling
Try It
New Case/Incident
Triggers when a new case/incident is created.
Trigger
Polling
Try It
New Invoice
Triggers when a new invoice is created.
Trigger
Polling
Try It
New Lead
Triggers when a new lead is created.
Trigger
Polling
Try It
New Opportunity
Triggers when a new opportunity is created.
Trigger
Polling
Try It
New Order
Triggers when a new order is created.
Trigger
Polling
Try It
- Info
Trigger
Polling
Try It
- Owner
Action
Write
- Owner
Action
Write
- Custom Entity
  Required
Action
Write
- Info
- Owner
Action
Write
- Info
- Owner
Action
Write
- Owner
Action
Write
- Info
- Custom Entity Action
  Required
Action
Write
- Info
- Invoice
  Required
Action
Write
- Info
- Opportunity
  Required
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Info
- Info_field_enable
- Company Name
- Match if any of the fields match (otherwise only match if all the fields match)
- Search By Email Only
Action
Search
- Campaign_name
  Required
Action
Search
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search
- Info
- Info_field_enable
- Company Name
- Match if any of the fields match (otherwise only match if all the fields match)
- Search By Email Only
- Owner
Action
Search or write
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
- Owner
Action
Search or write
- Info
- Info_field_enable
- Contact ID
- Match if any of the fields match (otherwise only match if all the fields match)
- Owner
Action
Search or write
- Trigger Rule
  Required
Trigger
Instant
Try It
- Trigger Rule
  Required
Trigger
Instant
Try It
- Trigger Rule
  Required
Trigger
Instant
Try It
- Trigger Rule
  Required
Trigger
Instant
Try It
- Trigger Rule
  Required
Trigger
Instant
Try It
- Trigger Rule
  Required
Trigger
Instant
Try It
Update Coupon
Updates an existing Coupon.
Action
Write
Update Customer
Updates an existing Customer.
Action
Write
Create Order Note
Creates a new Order Note.
Action
Write
Create Product
Creates a new Product or Variation.
Action
Write
Update Product Stock Quantity
Manage the stock quantity and stock status of an existing Product or Variation by SKU or ID.
Action
Write
Create Subscription
Creates a new Subscription.
Action
Write
Update Subscription
Updates an existing Subscription.
Action
Write
Update User Membership
Updates an existing User Membership.
Action
Write
Find Coupon
Finds a Coupon by searching.
Action
Search
Find Membership Plan
Finds a Membership Plan by searching.
Action
Search
Find Order
Finds an Order by searching.
Action
Search
Find Subscription Note
Finds a Subscription Note by searching.
Action
Search
Find User Membership
Finds a User Membership by searching.
Action
Search
Find or Create Customer
Finds a Customer by searching.
Action
Search or write
Find or Create Order
Finds an Order by searching.
Action
Search or write
Find or Create Subscription Note
Finds a Subscription Note by searching.
Action
Search or write
Find or Create User Membership
Finds a User Membership by searching.
Action
Search or write

For AI agents & developers

Use Microsoft Dynamics 365 CRM and WooCommerce with AI agents and code

Beyond Zap workflows. Call Microsoft Dynamics 365 CRM and WooCommerce actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.

No code

Connect via Zapier MCP

Expose Microsoft Dynamics 365 CRM and WooCommerce actions as tools in any MCP client. Authenticate once, then call them in natural language.

Example actions on this page

Create Account
Create Coupon

Works with

Claude · ChatGPT · Cursor · any MCP-compatible client

Connect Zapier MCP

Typescript

Call from code with the Zapier SDK

Trigger Microsoft Dynamics 365 CRM and WooCommerce actions from backend services, scripts, or agent code.

Install

# TypeScript / Node
npm install @zapier/zapier-sdk

Run an action

import { createZapierSdk } from '@zapier/zapier-sdk';

const zapier = createZapierSdk();
await zapier.runAction({ /* microsoft-dynamics-crm / woocommerce action */ });

Run the SDK docs

There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Practical ways you can use Microsoft Dynamics 365 CRM and WooCommerce

Sync WooCommerce orders to Microsoft Dynamics.

Easily keep track of sales from your WooCommerce store by adding every new order as an updated order in Microsoft Dynamics CRM. This integration eliminates the need for manual input, ensuring sales data is always up-to-date, so you can focus more on strategic decisions rather than administrative tasks.

Business Owner

Add Microsoft Dynamics leads as WooCommerce customers.

Save time on manual data entry by automatically syncing new leads created in Microsoft Dynamics CRM with your WooCommerce store. When a new lead is added, Zapier will create a corresponding customer in WooCommerce. Ensure your marketing efforts are reflected seamlessly in your eCommerce platform, minimizing errors and improving campaign alignment.

Marketing & Marketing Ops

Learn how to automate Microsoft Dynamics 365 CRM on the Zapier blog

Learn how to automate WooCommerce on the Zapier blog

Make work flow with AI

Level up your Microsoft Dynamics 365 CRM to WooCommerce integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

Frequently Asked Questions about Microsoft Dynamics 365 CRM + WooCommerce integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Microsoft Dynamics 365 CRM and WooCommerce

What is required to set up the integration between Microsoft Dynamics 365 CRM and WooCommerce?

To set up the integration between Microsoft Dynamics 365 CRM and WooCommerce, you'll need access to both platforms, proper permissions, and an active Zapier account. We support various triggers like ‘New Order in WooCommerce’ which can activate actions like ‘Create Lead in Dynamics 365 CRM’.

How can I automate lead creation in Dynamics 365 from new orders in WooCommerce?

By setting up a trigger for a 'New Order' event from WooCommerce, you can automatically initiate an action in Dynamics 365 CRM to create a new lead. This seamless transfer ensures no potential customer information is lost.

Can product inventory updates in Dynamics 365 reflect on WooCommerce?

Yes, by using triggers set for inventory updates in Microsoft Dynamics 365 CRM, we can automate actions to update the product stock details directly within WooCommerce.

Is it possible to sync customer information between WooCommerce and Dynamics 365?

Absolutely. You can set triggers for when a customer is updated or created in either system which will then synchronize the information across both platforms through pre-defined actions.

How does error handling work with this integration?

Our platform provides detailed logs and notifications for any errors encountered during the integration process. You'll be alerted when an action fails or doesn't complete as expected, allowing for quick resolution.

What types of data can be exchanged between WooCommerce and Dynamics 365 CRM?

The integration supports various types of data exchange including customer details, order information, product details, and inventory levels. We enable specific triggers and actions tailored to these data types.

Are there limitations on the number of transactions that can be processed per hour?

The number of transactions processed may depend on your account level with us and specific rate limits set by either Microsoft Dynamics 365 CRM or WooCommerce platforms. We recommend checking our documentation or contacting support for detailed insights into transaction limitations.

About Microsoft Dynamics 365 CRM

Microsoft Dynamics is built for any device, anywhere. Built for you. For Dynamics Version 9 and Dynamics 365.

Learn moreLearn moreHelpHelp

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About WooCommerce

WooCommerce is the eCommerce platform for WordPress. This connection requires a paid extension.

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