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Zapier makes it easy to integrate Manychat with Shopify - no code necessary. See how you can get setup in minutes.
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Manychat
Manychat
1. Choose trigger event
Shopify
Shopify
2. Choose action
1. Select the event
Setup
Test
Manychat
Choose a trigger event
Choose a trigger
A trigger is the event that starts your Zap—like a "Chat Opened" from Manychat.
Add your action
An action happens after the trigger—such as "Add Line Item to Order" in Shopify.
You’re connected!
Zapier seamlessly connects Manychat and Shopify, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
Create a new record or update an existing record in your app.
Blog
Required
Title
Required
Author Name
Required
Content
Required
Featured Image URL
Excerpt/Summary
Tags
Is Published?
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Company
Required
Location Name
Required
External ID
Locale
Phone
Note
Tax Registration ID
Billing same as shipping address?
Shipping Address Line 1
Shipping Address Line 2
Shipping City
Shipping Country Code
Shipping First Name
Shipping Last Name
Shipping Phone
Shipping Recipient
Shipping ZIP Code
Shipping Zone Code
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
First Name
Last Name
Email Address
Customer Phone
Company Name
Street Address
Street Address Line 2
City
State
State/Province Code
Country
Country Code
Zip Code
Address Phone
Tags
Note
Accepts Marketing
Tax Exempt
Tax Exemptions
Send E-Mail Invite
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Order ID
Required
Fulfillment Order ID
Required
Notify customer
Address line 1
Address line 2
City
Country code
Province code
Zip code
Tracking company
Tracking number
Tracking URL
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Initial Value
Required
Code
Customer ID
Expiry Date
Note
Template Suffix
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Order
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Title
Required
Product_type
Vendor
Product Status
Product Description
Tags
Collection ID
Handle
Note
First Product Option
Values for First Product Option
Second Product Option
Values for Second Product Option
Third Product Option
Values for Third Product Option
Category
Alt Text
Media Content Type
Original Source
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Customer
Required
Tags
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Customer
Required
First Name
Last Name
Email Address
Customer Phone
Company Name
Street Address
Street Address Line 2
City
State
State/Province Code
Country
Country Code
Zip Code
Address Phone
Tags
Note
Accepts Marketing
Tax Exempt
Tax Exemptions
Send Account Invite Email
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Order ID
Required
Email
Notes
Remove Customer from Order
Tags
Additional Details
Shipping Address - Address 1
Shipping Address - Address 2
Shipping Address - City
Shipping Address - Company
Shipping Address - Country
Shipping Address - First Name
Shipping Address - Last Name
Shipping Address - Latitude
Shipping Address - Longitude
Shipping Address - Phone
Shipping Address - Province
Shipping Address - Province Code
Shipping Address - ZIP
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Product ID
Required
Title
Product_type
Vendor
Product Status
Product Description
Tags
Category
Collections to Join
Collections to Leave
Handle
Redirect Handle?
Alt Text
Media Content Type
Original Source
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Search Query
Email
Action
This is an event a Zap performs.
Search
Find existing data in your app
Order ID
Required
Include Closed Fulfillment Orders
Action
This is an event a Zap performs.
Search
Find existing data in your app
Resource
Required
Resource ID
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Product Titles
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Copy
Product Title or Handle
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Product Variant SKU
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Search Query
Email Address
First Name
Last Name
Customer Phone
Company Name
Street Address
Street Address Line 2
City
State
State/Province Code
Country
Country Code
Zip Code
Address Phone
Tags
Note
Accepts Marketing
Tax Exempt
Tax Exemptions
Send E-Mail Invite
Action
This is an event a Zap performs.
Search or write
Find existing data in your app, or create a new record if no data is found
Product ID
Required
Product Variant Title
Required
Add New Image - File
Add New Image - Alt Text
Choose Existing Image
Price
Compare-at Price
Charge Tax On This Variant?
Cost Per Item
SKU (Stock Keeping Unit)
Barcode (ISBN, UPC, GTIN, etc.)
Track Quantity?
Continue Selling When Out of Stock?
This Is a Physical Product
Weight
Weight Unit
Country/Region of Origin
Harmonized System (HS) code
Position
Requires Components
Action
This is an event a Zap performs.
Search or write
Find existing data in your app, or create a new record if no data is found
For AI agents & developers
Use Manychat and Shopify with AI agents and code
Beyond Zap workflows. Call Manychat and Shopify actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.
No code
Connect via Zapier MCP
Expose Manychat and Shopify actions as tools in any MCP client. Authenticate once, then call them in natural language.
Example actions on this page
Add Tag to User
Add Line Item to Order
Works with
Claude · ChatGPT · Cursor · any MCP-compatible client
There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.
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The average user takes less than 6 minutes to set up a Zap
Practical ways you can use Manychat and Shopify
Add Manychat subscribers as Shopify customers.
When a new subscriber joins your Manychat page, Zapier automatically creates a customer profile in Shopify. This eliminates manual data entry, ensures consistent user details across platforms, and enables quick customer support or marketing actions. Streamlined onboarding improves user engagement and helps retain customers.
When a new order is paid in Shopify, Zapier tags the respective customer in Manychat. This connects purchase activity with marketing efforts, enabling tailored follow-ups and targeted campaigns. By integrating sales and marketing data, this automation can boost engagement and cross-selling opportunities.
Track customer orders in Manychat sequences for delivery follow-ups.
When a new order is marked as fulfilled in Shopify, Zapier subscribes the customer to a follow-up Manychat sequence. This keeps customers informed on order progress, improving satisfaction and reducing inquiries for delivery updates. Automating this ensures consistency and saves project managers time.
Level up your Manychat to Shopify integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Frequently Asked Questions about Manychat + Shopify integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Manychat and Shopify
What is Manychat and Shopify integration?
Our integration connects Manychat with Shopify to automate workflows, such as sending customer messages when orders are placed or updated.
How do I set up triggers for specific Shopify events in Manychat?
Within the Manychat platform, you can configure triggers for various Shopify events, such as order fulfillment or cart abandonment, and set actions like sending a timely message to customers.
Can I customize the messages sent to customers through this integration?
Yes, our platform allows you to fully customize your message content and sequence, triggered by specific actions in Shopify like purchase confirmation or product recommendations.
Is it possible to track customer interactions through this integration?
Absolutely. After setting up the integration, you can track customer interactions and engagement metrics directly within the Manychat dashboard.
Does this integration support automated follow-ups on abandoned carts?
Yes, automated follow-up messages for abandoned carts can be configured by setting a trigger for cart abandonment within Manychat linked to your Shopify store.
Are there predefined templates available for common tasks?
We offer predefined templates for common marketing tasks such as welcome messages and order notifications which can be easily modified to meet your needs.
What happens if there is an issue with message delivery?
In case of a message delivery issue, many troubleshooting options are available in the Manychat support section. Alerts can also be configured for immediate notification of issues.
About Manychat
Manychat is an all-in-one Messenger Marketing platform. Create your Facebook Messenger bot for marketing, sales and support with our simple drag'n'drop builder. Effectively promote with built-in tools for growing audience. Start today – it's easy and free.
