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Quickly connect Manychat to Shopify with a Zapier template.

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Subscribe users to sequence in Manychat when new abandoned carts are detected in Shopify
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Shopify + Manychat
Notify Manychat users of new cancelled orders in Shopify
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Shopify + Manychat
Tag new Manychat users when new abandoned carts appear in Shopify
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Shopify + Manychat
Create new Shopify customers from new Manychat "trigger a zap" events
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Manychat + Shopify
Transform new Manychat subscribers into Shopify customers with this workflow
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Manychat + Shopify
Create new Shopify customers from updated Manychat custom fields
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Manychat + Shopify

Subscribe users to sequence in Manychat when new abandoned carts are detected in Shopify

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Shopify + Manychat

Notify Manychat users of new cancelled orders in Shopify

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Shopify + Manychat

Tag new Manychat users when new abandoned carts appear in Shopify

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Shopify + Manychat

Create new Shopify customers from new Manychat "trigger a zap" events

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Manychat + Shopify

Transform new Manychat subscribers into Shopify customers with this workflow

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Manychat + Shopify

Create new Shopify customers from updated Manychat custom fields

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Manychat + Shopify

Create new Shopify customers from new or updated custom fields in Manychat
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Manychat + Shopify
Create new Shopify customers from new Manychat trigger events
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Manychat + Shopify

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Chat Opened" from Manychat.

Add your action

An action happens after the trigger—such as "Add Line Item to Order" in Shopify.

You’re connected!

Zapier seamlessly connects Manychat and Shopify, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Chat Opened
Triggers when a chat is opened with a user.
Trigger
Instant
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New Order Paid
Triggers when a user has purchased an order.
Trigger
Instant
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- Custom Field
  Required
Trigger
Instant
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- User
  Required
- Tag
  Required
Action
Write
- User
  Required
- Tag
  Required
Action
Write

- User
  Required
- Content
  Required
Action
Write
- User
  Required
- Custom Field
  Required
- Value
  Required
Action
Write

- User
  Required
- Sequence
  Required
Action
Write
- Custom Field
  Required
Action
Search
- Name
  Required
Action
Search
- Blog
  Required
- Blog Entry Status
Trigger
Polling
Try It
- Abandoned Cart Age (Hours)
  Required
Trigger
Polling
Try It
New Company
Triggers when a new company is created.
Trigger
Instant
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New Draft Order
Triggers when a new draft order is created.
Trigger
Instant
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New Fulfilled Order
Triggers when an order is fulfilled (with line item support).
Trigger
Instant
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New Paid Order
Triggers when an order is paid (with line item support).
Trigger
Instant
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New Refund
Triggers when a refund or partial refund occurs (with order details).
Trigger
Instant
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New Tag Added to Customer
Triggers when a new tag is added to a customer.
Trigger
Instant
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Updated Draft Order
Triggers when a draft order is updated.
Trigger
Instant
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Updated Order
Triggers when an order is updated (with line item support).
Trigger
Instant
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- Order ID
  Required
- Type of Line Item to Add
  Required
- Reason for Edit
- Notify the Customer?
Action
Write
- Blog
  Required
- Title
  Required
- Author Name
  Required
- Content
  Required
- Featured Image URL
- Excerpt/Summary
- Tags
- Is Published?
Action
Write
- Name
  Required
- ExternalId
- A note about the company
- Company_contact
- Contact Email
- Contact First Name
- Contact Last Name
- Contact Phone
- Contact Title
- Contact_locale
- Location
- Billing same as shipping address?
- Company_shippingAddress
- Shipping Address Line 1
- Shipping Address Line 2
- Shipping Address City
- Shipping Address Country Code
- Shipping_firstName
- Shipping_lastName
- Shipping Address Phone
- Shipping Address Recipient
- Shipping Address Zip
- Shipping Address Zone Code
- Location External ID
- Location_locale
- Location_name
- Location_note
- Location_phone
- TaxRegistrationId
Action
Write
- Product ID
  Required
- Add New Image - File
- Add New Image - Alt Text
- Choose Existing Image
- Price
- Compare-at Price
- Charge Tax On This Variant?
- Cost Per Item
- SKU (Stock Keeping Unit)
- Barcode (ISBN, UPC, GTIN, etc.)
- Track Quantity?
- Continue Selling When Out of Stock?
- This Is a Physical Product
- Weight
- Weight Unit
- Country/Region of Origin
- Harmonized System (HS) code
- Position
- Requires Components
- Tax Code
Action
Write
- Order ID
  Required
- Fulfillment Order ID
  Required
- Notify Customer
- Address Line 1
- Address Line 2
- City
- Country Code
- Province Code
- Zip Code
- Tracking Company
- Tracking Number
- Tracking URL
Action
Write
- Adjust or Set quantity?
  Required
- The name of quantities to be changed
  Required
- The reason for the quantity changes
  Required
- Location
  Required
- Product
- Product Variant
  Required
- Quantity to Set or Adjust
Action
Write
- Title
  Required
- Product_type
- Vendor
- Product Status
- Product Description
- Tags
- Collection ID
- Handle
- Note
- First Product Option
- Values for First Product Option
- Second Product Option
- Values for Second Product Option
- Third Product Option
- Values for Third Product Option
- Category
- Alt Text
- Media Content Type
- Original Source
Action
Write
- Customer
  Required
- Tags
  Required
Action
Write
- Customer
  Required
- First Name
- Last Name
- Email Address
- Company Name
- Default Address
- Street Address
- Street Address Line 2
- City
- State
- State/Province Code
- Country
- Zip Code
- Tags
- Phone Number
- Note
- Tax Exempt
- Tax Exemptions
- Accepts Marketing
- Send Account Invite Email
Action
Write
- Order ID
  Required
- Email
- Notes
- Phone
- Buyer Accepts Marketing?
- Remove Customer from Order?
- Tags
- Additional Details
- Shipping Address - Line 1
- Shipping Address - Line 2
- Shipping Address - City
- Shipping Address - Company
- Shipping Address - Country
- Shipping Address - First Name
- Shipping Address - Last Name
- Shipping Address - Latitude
- Shipping Address - Longitude
- Shipping Address - Name
- Shipping Address - Phone
- Shipping Address - Province
- Shipping Address - Province Code
- Shipping Address - ZIP
Action
Write
- Product ID
  Required
- Title
- Product_type
- Vendor
- Product Status
- Product Description
- Tags
- Category
- Collections to Join
- Collections to Leave
- Handle
- Redirect Handle?
- Alt Text
- Media Content Type
- Original Source
Action
Write
- Search Query
- Email
Action
Search
- Order ID
  Required
- Include Closed Fulfillment Orders
Action
Search
- Owner_resource
  Required
- Owner_id
  Required
Action
Search
- Product Titles
  Required
Action
Search
- Copy
- Product Title / Handle
  Required
Action
Search
- Product Variant SKU
  Required
Action
Search
- Search Query
- Email Address
  Required
- First Name
- Last Name
- Customer Phone
- Company Name
- Street Address
- Street Address Line 2
- City
- State
- State/Province Code
- Country
- Country Code
- Zip Code
- Address Phone
- Tags
- Note
- Accepts Marketing
- Tax Exempt
- Tax Exemptions
- Send E-Mail Invite
Action
Search or write
- Product ID
  Required
- Product Variant Title
  Required
- Add New Image - File
- Add New Image - Alt Text
- Choose Existing Image
- Price
- Compare-at Price
- Charge Tax On This Variant?
- Cost Per Item
- SKU (Stock Keeping Unit)
- Barcode (ISBN, UPC, GTIN, etc.)
- Track Quantity?
- Continue Selling When Out of Stock?
- This Is a Physical Product
- Weight
- Weight Unit
- Country/Region of Origin
- Harmonized System (HS) code
- Position
- Requires Components
- Tax Code
Action
Search or write

- Event
  Required
Trigger
Instant
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New Subscriber
Triggers when a user subscribes to your page.
Trigger
Instant
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- Tag
  Required
Trigger
Instant
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- First Name
- Last Name
- Phone
- WhatsApp Phone
- Email
- Gender
- Has_opt_in_sms
- Has_opt_in_email
- Consent_phrase
Action
Write
- User
  Required
- Message tag
- Json dynamic message
  Required
Action
Write
- User
  Required
- Message tag
- Message text
  Required
Action
Write
- User
  Required
- Sequence
  Required
Action
Write
- Order ID
  Required
Action
Search
- User ID
  Required
Action
Search
New Blog
Triggers when a new blog is added to your Shopify store.
Trigger
Polling
Try It
- Risk Level
Trigger
Polling
Try It
New Cancelled Order
Triggers whenever an order is cancelled (with line item support).
Trigger
Instant
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New Customer
Triggers when a new customer is added to your Shopify account.
Trigger
Instant
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Customer Account Enabled
Triggers when a customer account is enabled.
Trigger
Instant
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New Order
Triggers when an order is created (with line item support).
Trigger
Instant
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New Refund
Triggers when a refund or partial refund occurs.
Trigger
Instant
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New Product
Triggers when a product is created.
Trigger
Instant
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Updated Customer
Triggers when a customer's information is updated.
Trigger
Instant
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- Inventory Item
Trigger
Instant
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Updated Product
Triggers when a Product is updated, ordered or when a variant is added, removed, or updated.
Trigger
Instant
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- Customer
  Required
- Tags
  Required
- Overwrite existing tags?
Action
Write
- Company
  Required
- Location Name
  Required
- External ID
- Locale
- Phone
- Note
- Tax Registration ID
- Billing same as shipping address?
- Shipping Address Line 1
- Shipping Address Line 2
- Shipping City
- Shipping Country Code
- Shipping First Name
- Shipping Last Name
- Shipping Phone
- Shipping Recipient
- Shipping ZIP Code
- Shipping Zone Code
Action
Write
- First Name
- Last Name
- Email Address
  Required
- Customer Phone
- Company Name
- Street Address
- Street Address Line 2
- City
- State
- State/Province Code
- Country
- Country Code
- Zip Code
- Address Phone
- Tags
- Note
- Accepts Marketing
- Tax Exempt
- Tax Exemptions
- Send E-Mail Invite
Action
Write
- Email
- Product
- Product Variant
- Product Quantity
- Product Title
- Product Price
- Weight in Grams
- Note
- Discount - Type
- Discount - Amount
- Discount - Code
- Additional Details
- Tags
- Shipping_address_instructions
- Shipping Address - First name
- Shipping Address - Last name
- Shipping Address - Company
- Shipping Address - Phone
- Shipping Address - Address
- Shipping Address - Address con't
- Shipping Address - City
- Shipping Address - Country
- Shipping Address - State/Province/Region
- Shipping Address - Postal/Zip code
- Billing_address_instructions
- Billing Address - First name
- Billing Address - Last name
- Billing Address - Company
- Billing Address - Phone
- Billing Address - Address
- Billing Address - Address con't
- Billing Address - City
- Billing Address - Country
- Billing Address - State/Province/Region
- Billing Address - Postal/Zip code
Action
Write
- Initial Value
  Required
- Code
- Customer ID
- Expiry Date
- Note
- Template Suffix
Action
Write
- Email
- Product
- Product Variant
- SKU
- Product Quantity
- Product Title
- Product Price
- Weight in Grams
- Price
- Rate
- Title
- Note
- Discount - Type
- Discount - Amount
- Discount - Code
- Additional Details
- Tags
- Buyer Accepts Marketing?
- Shipping_address_instructions
- Shipping Address - First name
- Shipping Address - Last name
- Shipping Address - Company
- Shipping Address - Phone
- Shipping Address - Address
- Shipping Address - Address con't
- Shipping Address - City
- Shipping Address - Country
- Shipping Address - Country Code
- Shipping Address - State/Province/Region
- Shipping Address - State/Province/Region Code
- Shipping Address - Postal/Zip code
- Billing_address_instructions
- Billing Address - First name
- Billing Address - Last name
- Billing Address - Company
- Billing Address - Phone
- Billing Address - Address
- Billing Address - Address con't
- Billing Address - City
- Billing Address - Country
- Billing Address - Country Code
- Billing Address - State/Province/Region
- Billing Address - State/Province/Region Code
- Billing Address - Postal/Zip code
- Send_receipt
- Send_fulfillment_receipt
- Location
- Inventory_behaviour
- Financial_status
- Fulfillment Status
- Code
- Title
- Price
- Discounted Price
- Source
Action
Write
- Product ID
  Required
- Channel ID
  Required
- Publish Date
Action
Write
- Order
  Required
- Amount
- Currency
- Type
- Parent Transaction
- Warning
- Gateway
Action
Write
- Inventory Item
  Required
- Unit Cost
- Track Inventory
- SKU
- Requires Shipping
- Country of Origin
- Province/State of Origin
Action
Write
- Product
  Required
- Product Variant
  Required
- Price
- Compare at Price
- SKU
- Barcode
- Tax Code
- Is taxable?
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Query - Name
- Query - Confirmation Number
- Query - Email
- Query - Customer ID
- Query - Location ID
- Query - SKU
- Query - Order ID
- Sort Key
- Reverse?
- Raw Query
Action
Search
- Order ID
  Required
Action
Search
- Order_id
  Required
Action
Search
- Ids
  Required
Action
Search
- Product Variant Titles
  Required
Action
Search
- Product
  Required
- Product Variant Title
  Required
Action
Search
- Copy
- Product Title / Handle
  Required
- Product_type
- Vendor
- Product Status
- Product Description
- Tags
- Collection ID
- Handle
- Note
- First Product Option
- Values for First Product Option
- Second Product Option
- Values for Second Product Option
- Third Product Option
- Values for Third Product Option
- Category
- Alt Text
- Media Content Type
- Original Source
Action
Search or write

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Practical ways you can use Manychat and Shopify

Add Manychat subscribers as Shopify customers.

When a new subscriber joins your Manychat page, Zapier automatically creates a customer profile in Shopify. This eliminates manual data entry, ensures consistent user details across platforms, and enables quick customer support or marketing actions. Streamlined onboarding improves user engagement and helps retain customers.

Business Owner

Try it

Tag customers in Manychat after Shopify orders.

When a new order is paid in Shopify, Zapier tags the respective customer in Manychat. This connects purchase activity with marketing efforts, enabling tailored follow-ups and targeted campaigns. By integrating sales and marketing data, this automation can boost engagement and cross-selling opportunities.

Marketing & Marketing Ops

Try it

Track customer orders in Manychat sequences for delivery follow-ups.

When a new order is marked as fulfilled in Shopify, Zapier subscribes the customer to a follow-up Manychat sequence. This keeps customers informed on order progress, improving satisfaction and reducing inquiries for delivery updates. Automating this ensures consistency and saves project managers time.

Project Management

Try it

Learn how to automate Manychat on the Zapier blog

Learn how to automate Shopify on the Zapier blog

Make work flow with AI

Level up your Manychat to Shopify integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

Frequently Asked Questions about Manychat + Shopify integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Manychat and Shopify

What is Manychat and Shopify integration?

Our integration connects Manychat with Shopify to automate workflows, such as sending customer messages when orders are placed or updated.

How do I set up triggers for specific Shopify events in Manychat?

Within the Manychat platform, you can configure triggers for various Shopify events, such as order fulfillment or cart abandonment, and set actions like sending a timely message to customers.

Can I customize the messages sent to customers through this integration?

Yes, our platform allows you to fully customize your message content and sequence, triggered by specific actions in Shopify like purchase confirmation or product recommendations.

Is it possible to track customer interactions through this integration?

Absolutely. After setting up the integration, you can track customer interactions and engagement metrics directly within the Manychat dashboard.

Does this integration support automated follow-ups on abandoned carts?

Yes, automated follow-up messages for abandoned carts can be configured by setting a trigger for cart abandonment within Manychat linked to your Shopify store.

Are there predefined templates available for common tasks?

We offer predefined templates for common marketing tasks such as welcome messages and order notifications which can be easily modified to meet your needs.

What happens if there is an issue with message delivery?

In case of a message delivery issue, many troubleshooting options are available in the Manychat support section. Alerts can also be configured for immediate notification of issues.

About Manychat

Manychat is an all-in-one Messenger Marketing platform. Create your Facebook Messenger bot for marketing, sales and support with our simple drag'n'drop builder. Effectively promote with built-in tools for growing audience. Start today – it's easy and free.

Learn moreLearn moreHelpHelp

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About Shopify

Shopify is a simple way to create an online store to list products, collect credit card payments, and ship your goods.

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eCommerce

Connect Manychat to Shopify on the world's largest no-code automation platform

Explore Manychat + Shopify Integrations

facebook-pages

Connect Manychat and Shopify to unlock the power of automation

Set up your first integration

Subscribe users to sequence in Manychat when new abandoned carts are detected in Shopify

Notify Manychat users of new cancelled orders in Shopify

Tag new Manychat users when new abandoned carts appear in Shopify

Create new Shopify customers from new Manychat "trigger a zap" events

Transform new Manychat subscribers into Shopify customers with this workflow

Create new Shopify customers from updated Manychat custom fields

Subscribe users to sequence in Manychat when new abandoned carts are detected in Shopify

Notify Manychat users of new cancelled orders in Shopify

Tag new Manychat users when new abandoned carts appear in Shopify

Create new Shopify customers from new Manychat "trigger a zap" events

Transform new Manychat subscribers into Shopify customers with this workflow

Create new Shopify customers from updated Manychat custom fields

Create new Shopify customers from new or updated custom fields in Manychat

Create new Shopify customers from new Manychat trigger events

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Choose a trigger

Add your action

You’re connected!

Supported triggers and actions

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Practical ways you can use Manychat and Shopify

Add Manychat subscribers as Shopify customers.

Tag customers in Manychat after Shopify orders.

Track customer orders in Manychat sequences for delivery follow-ups.

Learn how to automate Manychat on the Zapier blog

4 ways to automate Manychat with Zapier

Learn how to automate Shopify on the Zapier blog

Automatically post new Shopify store items to Pinterest

How to automatically add Shopify customers to Salesforce

How to automatically save Shopify orders to a Google Sheet

Make work flow with AI

Frequently Asked Questions about Manychat + Shopify integrations

Connect Manychat to Shopify on the world's largest no-code automation platform

Explore Manychat + Shopify Integrations

Explore Manychat + Shopify Integrations