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LiveChat + Freshdesk Integrations

LiveChat logoFreshdesk logo
LiveChat logoFreshdesk logo

In a matter of minutes and without a single line of code, Zapier allows you to automatically send info between LiveChat and Freshdesk.

Connect LiveChat + Freshdesk in Minutes

It's easy to connect LiveChat + Freshdesk and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

InstantChat Changed

Triggers when the tag list for a particular chat was changed.

InstantFinished Chat

Triggers when the chat is ended.

InstantNew Chat

Triggers when the chat is started.

InstantNew Ticket

Triggers when the ticket is created.

InstantNew Visitor in Queue

Triggers when a visitor enters queue.

InstantNew Ticket

Triggers when there is a new ticket is created in Freshdesk.

InstantNew Contact

Triggers when a new customer is created.

InstantNew Ticket Note

Triggers when a Note is added to a Ticket.

InstantUpdate Ticket

Triggers when a Ticket is updated.

InstantUpdate Contact

Triggers when a user is updated.

How LiveChat + Freshdesk Integrations Work

  1. Step 1: Authenticate LiveChat + Freshdesk.
    (30 seconds)
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    (15 seconds)
  3. Step 3: Choose a resulting action from the other app.
    (15 seconds)
  4. Step 4: Select the data you want to send from one app to the other.
    (2 minutes)
  5. That’s it! More time to work on other things.
Connect LiveChat + Freshdesk

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