Connect Kommo and ChatGPT (OpenAI) to power AI-driven automation
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Launch your first automated workflow
Start with a template that brings Kommo and ChatGPT (OpenAI) together. Build enterprise-grade automation in minutes.
Our most popular template
How Zapier works
Zapier makes it easy to integrate Kommo with ChatGPT (OpenAI) - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Company" from Kommo.
Add your action
An action happens after the trigger—such as "Analyze Images" in ChatGPT (OpenAI).
You’re connected!
Zapier seamlessly connects Kommo and ChatGPT (OpenAI), automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Company
Triggers when a new company is created.
Try ItTriggerInstant - New Lead
Triggers when a new lead is created.
Try ItTriggerInstant - Task Deleted
Triggers when a task is deleted.
Try ItTriggerInstant - Lead Status Changed
Triggers when lead status is changed.
Try ItTriggerInstant
- New Contact
Triggers when a new contact is created.
Try ItTriggerInstant - New Task
Triggers when a new task is created.
Try ItTriggerInstant - Lead Responsible User Changed
Triggers when lead responsible user is changed.
Try ItTriggerInstant - Company Updated
Triggers when company is updated.
Try ItTriggerInstant
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Practical ways you can use Kommo and ChatGPT (OpenAI)
Generate summaries for critical business updates.
Streamline critical updates for your workload by summarizing tasks or deals automatically. If a task in Kommo is updated, Zapier sends it to ChatGPT to generate an informative summary. This ensures business owners stay informed without sifting through extensive details.
Business OwnerSummarize customer feedback for analysis.
Simplify how you manage customer feedback by automatically summarizing inputs. When a new contact is created in Kommo, Zapier sends their notes to ChatGPT, which summarizes the sentiment or general feedback for analysis. This saves time while ensuring no detail is overlooked.
Marketing & Marketing OpsClassify new leads based on specified criteria.
Automatically classify incoming leads using AI to determine their suitability for your sales pipeline. When a new lead is created in Kommo, Zapier can send it to ChatGPT for classification and return a result. This helps prioritize high-quality leads and filter out unqualified ones faster.
Sales OpsLearn how to automate ChatGPT (OpenAI) on the Zapier blog
Frequently Asked Questions about Kommo + ChatGPT (OpenAI) integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Kommo and ChatGPT (OpenAI)
How can I initiate a trigger in Kommo using ChatGPT?
To initiate a trigger in Kommo via ChatGPT, you'll need to set up automated workflows within our interface that specify the conditions under which ChatGPT sends data to Kommo. This is usually done by configuring an API call where specific conversational keywords or actions prompt data transfer.
Can ChatGPT update contact information in Kommo automatically?
Yes, you can configure workflows where certain interactions with ChatGPT automatically update or add contact information in your Kommo database through an action step that interacts with Kommo’s API.
Is it possible to create new deals in Kommo via ChatGPT conversations?
Absolutely! By defining specific triggers within our platform, you can automate the creation of new deals in your Kommo account whenever certain criteria are met during a conversation with ChatGPT.
What are the limits on data types when sharing information between ChatGPT and Kommo?
Our integration supports various data types such as text, numbers, dates, and more. However, it's essential to map these correctly according to the fields defined within both platforms to ensure smooth information flow.
How do I manage duplicate entries when syncing data between ChatGPT and Kommo?
We recommend setting up filters and conditions that check existing entries before creating or updating records in Kommo. This helps prevent duplication by using unique identifiers like email or contact ID.
Can I trigger follow-up actions within ChatGPT based on events in Kommo?
Yes, you can set up reverse automation where events or changes detected in Kommo can trigger predefined responses or actions from ChatGPT, fostering seamless communication flows.
What troubleshooting steps should I take if the integration isn’t working properly?
First, verify all API connections and authentication credentials between the platforms. Ensure your triggers and actions are duly configured and mapped. Checking logs for any errors can also provide insights into where issues might occur.
