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Connect Kommo and ChatGPT (OpenAI) to unlock the power of automation

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Zapier makes it easy to integrate Kommo with ChatGPT (OpenAI) - no code necessary. See how you can get setup in minutes.

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Kommo
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Kommo
1. Choose trigger event
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2. Choose action
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1. Select the event
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Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Company" from Kommo.

Add your action

An action happens after the trigger—such as "Analyze Images" in ChatGPT (OpenAI).

You’re connected!

Zapier seamlessly connects Kommo and ChatGPT (OpenAI), automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • Kommo triggers, actions, and search
    New Company

    Triggers when a new company is created.

    Trigger
    Instant
    Try It
  • Kommo triggers, actions, and search
    Lead Status Changed

    Triggers when lead status is changed.

    Trigger
    Instant
    Try It
  • Kommo triggers, actions, and search
    Lead Responsible User Changed

    Triggers when lead responsible user is changed.

    Trigger
    Instant
    Try It

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Practical ways you can use Kommo and ChatGPT (OpenAI)

Generate summaries for critical business updates.

Streamline critical updates for your workload by summarizing tasks or deals automatically. If a task in Kommo is updated, Zapier sends it to ChatGPT to generate an informative summary. This ensures business owners stay informed without sifting through extensive details.

Business Owner
Try it
Summarize customer feedback for analysis.

Simplify how you manage customer feedback by automatically summarizing inputs. When a new contact is created in Kommo, Zapier sends their notes to ChatGPT, which summarizes the sentiment or general feedback for analysis. This saves time while ensuring no detail is overlooked.

Marketing & Marketing Ops
Classify new leads based on specified criteria.

Automatically classify incoming leads using AI to determine their suitability for your sales pipeline. When a new lead is created in Kommo, Zapier can send it to ChatGPT for classification and return a result. This helps prioritize high-quality leads and filter out unqualified ones faster.

Sales Ops

Learn how to automate ChatGPT (OpenAI) on the Zapier blog

Make work flow with AI

Level up your Kommo to ChatGPT (OpenAI) integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Kommo + ChatGPT (OpenAI) integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Kommo and ChatGPT (OpenAI)

How can I initiate a trigger in Kommo using ChatGPT?

To initiate a trigger in Kommo via ChatGPT, you'll need to set up automated workflows within our interface that specify the conditions under which ChatGPT sends data to Kommo. This is usually done by configuring an API call where specific conversational keywords or actions prompt data transfer.

Can ChatGPT update contact information in Kommo automatically?

Yes, you can configure workflows where certain interactions with ChatGPT automatically update or add contact information in your Kommo database through an action step that interacts with Kommo’s API.

Is it possible to create new deals in Kommo via ChatGPT conversations?

Absolutely! By defining specific triggers within our platform, you can automate the creation of new deals in your Kommo account whenever certain criteria are met during a conversation with ChatGPT.

What are the limits on data types when sharing information between ChatGPT and Kommo?

Our integration supports various data types such as text, numbers, dates, and more. However, it's essential to map these correctly according to the fields defined within both platforms to ensure smooth information flow.

How do I manage duplicate entries when syncing data between ChatGPT and Kommo?

We recommend setting up filters and conditions that check existing entries before creating or updating records in Kommo. This helps prevent duplication by using unique identifiers like email or contact ID.

Can I trigger follow-up actions within ChatGPT based on events in Kommo?

Yes, you can set up reverse automation where events or changes detected in Kommo can trigger predefined responses or actions from ChatGPT, fostering seamless communication flows.

What troubleshooting steps should I take if the integration isn’t working properly?

First, verify all API connections and authentication credentials between the platforms. Ensure your triggers and actions are duly configured and mapped. Checking logs for any errors can also provide insights into where issues might occur.

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About Kommo
Kommo is a messaging-powered CRM that helps you engage with your customers on a whole new level. It's a versatile, cloud-based sales automation tool that enables you to manage leads and monitor your sales pipeline in only a few clicks.
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About ChatGPT (OpenAI)
ChatGPT is an AI tool built by OpenAI that enables conversational automation.
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