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Zapier makes it easy to integrate Kommo with ChatGPT (OpenAI) - no code necessary. See how you can get setup in minutes.
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Kommo
Kommo
1. Choose trigger event
ChatGPT (OpenAI)
ChatGPT (OpenAI)
2. Choose action
1. Select the event
Setup
Test
Kommo
Choose a trigger event
Choose a trigger
A trigger is the event that starts your Zap—like a "New Company" from Kommo.
Add your action
An action happens after the trigger—such as "Analyze Images" in ChatGPT (OpenAI).
You’re connected!
Zapier seamlessly connects Kommo and ChatGPT (OpenAI), automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
Create a new record or update an existing record in your app.
Create Contact
Creates a new contact.
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Create Lead
Creates a new lead.
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Update Lead
Updates a lead.
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Text
Creation Data
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Text of Task
Deadline
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Query
Element ID
Action
This is an event a Zap performs.
Search
Find existing data in your app
Query
Element ID
Action
This is an event a Zap performs.
Search
Find existing data in your app
Element Type
Required
Element ID
Action
This is an event a Zap performs.
Search
Find existing data in your app
Query
Element ID
Action
This is an event a Zap performs.
Search or write
Find existing data in your app, or create a new record if no data is found
Query
Element ID
Action
This is an event a Zap performs.
Search or write
Find existing data in your app, or create a new record if no data is found
Deadline
Element ID
Element Type
Text of Task
Deadline
Action
This is an event a Zap performs.
Search or write
Find existing data in your app, or create a new record if no data is found
Message
Image
Required
Max Tokens
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Text to Be Analyzed
Required
Info_1
Max Tokens
Model
Required
Temperature
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Copy
Moderation Model
Required
Text to be classified
Images to Moderate
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Model
Required
User Message
Required
Instructions
Info_2
Use Prompt Template
Images
File_clarification
Files
Max Tokens
Tool Choice
Parallel Tool Calls
Max Tool Calls
Tools
Response Format
Advanced_warning
Memory Key
Prompt Cache Key
Safety Identifier
Metadata
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Image
Required
Mask
Prompt
Required
Model
End user ID
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Prompt
Required
Model
Duration (seconds)
Resolution
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Unstructured Text
Required
Model
Required
Description
Required
Values to Extract
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Info_1
Info_2
Model
Required
Prompt
Required
Temperature
Maximum Length
Stop Sequences
Top P
Frequency Penalty
Presence Penalty
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Info_1
Info_2
Model
Required
Text
Required
Voice
Required
Response_format
Speed
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Recipient Name
Required
Recipient Email
Required
From Name
Required
Email Prompt
Required
Tone
Required
Body Type
Required
Info_3
Model
Required
Max Tokens
Temperature
Top P
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Conversation ID
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Response ID
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Query
Required
Documents
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
For AI agents & developers
Use Kommo and ChatGPT (OpenAI) with AI agents and code
Beyond Zap workflows. Call Kommo and ChatGPT (OpenAI) actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.
No code
Connect via Zapier MCP
Expose Kommo and ChatGPT (OpenAI) actions as tools in any MCP client. Authenticate once, then call them in natural language.
Example actions on this page
Create Company
Analyze Images
Works with
Claude · ChatGPT · Cursor · any MCP-compatible client
There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.
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Customers have created over 25 million Zaps on the platform
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Practical ways you can use Kommo and ChatGPT (OpenAI)
Generate summaries for critical business updates.
Streamline critical updates for your workload by summarizing tasks or deals automatically. If a task in Kommo is updated, Zapier sends it to ChatGPT to generate an informative summary. This ensures business owners stay informed without sifting through extensive details.
Simplify how you manage customer feedback by automatically summarizing inputs. When a new contact is created in Kommo, Zapier sends their notes to ChatGPT, which summarizes the sentiment or general feedback for analysis. This saves time while ensuring no detail is overlooked.
Automatically classify incoming leads using AI to determine their suitability for your sales pipeline. When a new lead is created in Kommo, Zapier can send it to ChatGPT for classification and return a result. This helps prioritize high-quality leads and filter out unqualified ones faster.
Learn how to automate ChatGPT (OpenAI) on the Zapier blog
Make work flow with AI
Level up your Kommo to ChatGPT (OpenAI) integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Frequently Asked Questions about Kommo + ChatGPT (OpenAI) integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Kommo and ChatGPT (OpenAI)
How can I initiate a trigger in Kommo using ChatGPT?
To initiate a trigger in Kommo via ChatGPT, you'll need to set up automated workflows within our interface that specify the conditions under which ChatGPT sends data to Kommo. This is usually done by configuring an API call where specific conversational keywords or actions prompt data transfer.
Can ChatGPT update contact information in Kommo automatically?
Yes, you can configure workflows where certain interactions with ChatGPT automatically update or add contact information in your Kommo database through an action step that interacts with Kommo’s API.
Is it possible to create new deals in Kommo via ChatGPT conversations?
Absolutely! By defining specific triggers within our platform, you can automate the creation of new deals in your Kommo account whenever certain criteria are met during a conversation with ChatGPT.
What are the limits on data types when sharing information between ChatGPT and Kommo?
Our integration supports various data types such as text, numbers, dates, and more. However, it's essential to map these correctly according to the fields defined within both platforms to ensure smooth information flow.
How do I manage duplicate entries when syncing data between ChatGPT and Kommo?
We recommend setting up filters and conditions that check existing entries before creating or updating records in Kommo. This helps prevent duplication by using unique identifiers like email or contact ID.
Can I trigger follow-up actions within ChatGPT based on events in Kommo?
Yes, you can set up reverse automation where events or changes detected in Kommo can trigger predefined responses or actions from ChatGPT, fostering seamless communication flows.
What troubleshooting steps should I take if the integration isn’t working properly?
First, verify all API connections and authentication credentials between the platforms. Ensure your triggers and actions are duly configured and mapped. Checking logs for any errors can also provide insights into where issues might occur.
About Kommo
Kommo is a messaging-powered CRM that helps you engage with your customers on a whole new level. It's a versatile, cloud-based sales automation tool that enables you to manage leads and monitor your sales pipeline in only a few clicks.
