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Jotform + Zendesk

Update Zendesk tickets when new Jotform submissions come in

Effortlessly keep your support tickets up to date with this Jotform and Zendesk integration. When a new submission is received in Jotform, the information is instantly transferred to Zendesk, updating the appropriate ticket. Save time, eliminate manual data entry, and ensure accurate information is always available for your support team to provide top-notch assistance.

Effortlessly keep your support tickets up to date with this Jotform and Zendesk integration. When a new submission is received in Jotform, the information is instantly transferred to Zendesk, updating the appropriate ticket. Save time, eliminate manual data entry, and ensure accurate information is always available for your support team to provide top-notch assistance.

  1. When this happens...
    JotformJotform
    New Submission

    Triggers when a new submission has been added to a specific form.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Update Ticket

    Update an existing ticket status or add comments.

    ActionWrite
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Supported triggers and actions

    • FormRequired

    Trigger
    Instant
    Try It
    • Select a formRequired

    • Asignee emailRequired

    • Invitation Message

    • Assignee Permission

    Action
    Write
    • Select a formRequired

    Action
    Write
    • DocumentRequired

    Trigger
    Polling
    Try It
    • Select a formRequired

    • Assignee emailRequired

    • Invitation Message

    • Prefilled Field Permissions

    Action
    Write
    • Api Docs Info

    • Apply standard error handling?Required

    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Additional Request Headers

    • Body

    Action
    Write
    • ViewRequired

    Trigger
    Polling
    Try It
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jotform logo

About Jotform

The newly redesigned Jotform lets you build forms faster than ever, with powerful widgets and a responsive editor that works offline—without even needing to sign up for an account.

Related categories

zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Related categories