Connect Jira Software Cloud and Microsoft Office 365 to power AI-driven automation

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Choose an Action

Launch your first automated workflow

Start with a template that brings Jira Software Cloud and Microsoft Office 365 together. Build enterprise-grade automation in minutes.

Our most popular template

Start new issues in Jira Software Cloud when calendar events begin in Microsoft Office 365
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Microsoft Office 365 + Jira Software Cloud
Create new Jira Software Cloud issues from new matching emails in Microsoft Office 365
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Microsoft Office 365 + Jira Software Cloud
Create new issues in Jira Software Cloud from new emails in Microsoft Office 365
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Microsoft Office 365 + Jira Software Cloud
Create events in Microsoft Office 365 for every updated issue in Jira Software Cloud
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Jira Software Cloud + Microsoft Office 365
Send emails in Microsoft Office 365 for updated issues in Jira Software Cloud
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Jira Software Cloud + Microsoft Office 365

Start new issues in Jira Software Cloud when calendar events begin in Microsoft Office 365

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Microsoft Office 365 + Jira Software Cloud

Create new Jira Software Cloud issues from new matching emails in Microsoft Office 365

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Microsoft Office 365 + Jira Software Cloud

Create new issues in Jira Software Cloud from new emails in Microsoft Office 365

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Microsoft Office 365 + Jira Software Cloud

Create events in Microsoft Office 365 for every updated issue in Jira Software Cloud

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Jira Software Cloud + Microsoft Office 365

Send emails in Microsoft Office 365 for updated issues in Jira Software Cloud

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Jira Software Cloud + Microsoft Office 365

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate Jira Software Cloud with Microsoft Office 365 - no code necessary. See how you can get setup in minutes.

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Help

1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Issue" from Jira Software Cloud.

Add your action

An action happens after the trigger—such as "Add Attendees to Calendar Event" in Microsoft Office 365.

You’re connected!

Zapier seamlessly connects Jira Software Cloud and Microsoft Office 365, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Project
- Status
Trigger
Polling
Try It
- Project
  Required
- Status
- Assignee
Trigger
Polling
Try It
- Issue
  Required
- Attachment
  Required
Action
Write
- Issue
  Required
- Form action
  Required
- Submit form
  Required
Action
Write
- Issue
  Required
- User
Action
Write

- Format_info
- Project
  Required
- Issue Type
  Required
Action
Write
- Issue
  Required
- Project
- Board
  Required
- Sprint
  Required
Action
Write

- Format_info
- Issue
  Required
- Status
Action
Write
- Attachment ID
  Required
Action
Search
- Summary
- Key
- Fields
Action
Search
- JQL
  Required
- Fields
- Max results
Action
Search
- Filter Name
- Owner Name
Action
Search
- Board
  Required
- Sprint
  Required
Action
Search
- Summary
- Key
- Fields
- Format_info
- Project
  Required
- Issue Type
  Required
Action
Search or write
- Shared Inbox
- Parent Folder
  Required
- Child Folder
Trigger
Polling
Try It
- Contact Folder
Trigger
Polling
Try It
- Parent Folder
- Child Folder
- Search terms
  Required
- Note
Trigger
Polling
Try It
- Parent Folder
- Child Folder
Trigger
Polling
Try It
- Event
  Required
- Merge with existing attendees?
- Attendees
  Required
Action
Write
- Distribution List
  Required
- User Email
  Required
Action
Write
- Calendar
- Subject
  Required
- Start Date & Time
  Required
- End Date & Time
  Required
- All Day Event?
- Description
- Show me as Free or Busy
- Attendees
- Categories
- Location
Action
Write
- Shared Mailbox
- To Email(s)
  Required
- CC Email(s)
- BCC Email(s)
- Subject
  Required
- Body Format
  Required
- Body
  Required
- Attachment
- Action for Files Larger Than 150MB
Action
Write
- Shared Mailbox
- Folder Name
  Required
- Parent Folder
Action
Write
- Shared Mailbox
- Email ID
  Required
Action
Write
- Shared Mailbox
- Email ID
  Required
- Flag Action
  Required
Action
Write
- Shared Mailbox
- Email ID
  Required
- Mark as
  Required
Action
Write
- Shared Mailbox
- Categories to Remove
  Required
- Email ID
  Required
Action
Write
- Send From (Shared Mailbox)
- Draft Email ID
  Required
Action
Write
- Shared Mailbox
- Email ID
  Required
- Importance
  Required
Action
Write
- Contact Folder
- Contact
  Required
- First Name
- Last Name
- EmailAddresses
- BusinessPhones
- HomePhones
- MobilePhone
- JobTitle
- CompanyName
- Department
- Business Website URL
- PersonalNotes
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
Action
Write
- Contact Folder
- First Name
- Last Name
- Email
Action
Search
- Folder_info
- Folder
  Required
- Search terms
- From address
- Start date
- End date
Action
Search
- Calendar
- Start date and time
  Required
- End date and time
  Required
Action
Search

- JQL
- Order_by
Trigger
Polling
Try It
- Project
- Status
Trigger
Polling
Try It
- Issue
  Required
- Comment
  Required
Action
Write
- First Issue
  Required
- Link Type
  Required
- Second Issue
  Required
Action
Write
- Issue
  Required
- Time Spent
  Required
- Work Description
- Started Date
Action
Write
- Issue
  Required
- Form
  Required
Action
Write
- Issue
  Required
- Form
  Required
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Project
  Required
- Name
  Required
Action
Search
- Filter
  Required
- Max Results
- Fields
Action
Search
- Key
- Fields
Action
Search
- Search by Parameter
  Required
Action
Search
- Keyword
  Required
Action
Search
- Calendar
- Time Before
  Required
- Time Before (Unit)
  Required
Trigger
Polling
Try It
- Calendar
Trigger
Polling
Try It
- Shared Inbox
Trigger
Polling
Try It
New Flagged Email
Triggers when a new email is flagged.
Trigger
Polling
Try It
- Calendar
Trigger
Polling
Try It
- Email ID
  Required
- Categories
  Required
- Mark as Read
Action
Write
- Shared Mailbox
- Destination Folder
  Required
- Email ID
  Required
Action
Write
- Contact Folder
- First Name
  Required
- Last Name
- EmailAddresses
- BusinessPhones
- HomePhones
- MobilePhone
- JobTitle
- CompanyName
- Department
- Business Website URL
- FileAs
- PersonalNotes
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
Action
Write
- Shared Mailbox
- Email ID
  Required
- To Email(s)
- CC Email(s)
- BCC Email(s)
- Reply-To Email
- Subject
- Body Format
- Body
- Attachment
- Action for Files Larger Than 150MB
- Reply to All
Action
Write
- Contact to Delete
  Required
Action
Write
- Event
  Required
Action
Write
- Send From (Shared Mailbox)
- Email ID
  Required
- To Email(s)
  Required
- Comment
Action
Write
- Email ID
  Required
- Destination Folder
  Required
Action
Write
- Email ID
  Required
- Comment
Action
Write
- Send From (Shared Mailbox)
- To Email(s)
  Required
- CC Email(s)
- BCC Email(s)
- Subject
  Required
- Body Format
  Required
- Body
  Required
- Attachments
- Action for Files Larger Than 150MB
Action
Write
- Event
  Required
- Subject
- Start Date & Time
- End Date & Time
- All Day Event?
- Is Online Meeting?
- Hide attendees list?
- Description
- Show me as Free or Busy
- The importance of the event
- Merge with existing attendees?
- Attendees
- Categories
- Location
Action
Write
- Calendar
- Search Term
  Required
- Start Date & Time
- End Date & Time
Action
Search
- Search_info
- Search value
  Required
Action
Search
- Shared Mailbox
- Email ID
  Required
- Attachment ID
  Required
Action
Search
- Contact Folder
- First Name
  Required
- Last Name
- Email
- BusinessPhones
- HomePhones
- MobilePhone
- JobTitle
- CompanyName
- Department
- Business Website URL
- FileAs
- PersonalNotes
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
Action
Search or write

For AI agents & developers

Use Jira Software Cloud and Microsoft Office 365 with AI agents and code

Beyond Zap workflows. Call Jira Software Cloud and Microsoft Office 365 actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.

No code

Connect via Zapier MCP

Expose Jira Software Cloud and Microsoft Office 365 actions as tools in any MCP client. Authenticate once, then call them in natural language.

Example actions on this page

Add Attachment to Issue
Add Attendees to Calendar Event

Works with

Claude · ChatGPT · Cursor · any MCP-compatible client

Connect Zapier MCP

Typescript

Call from code with the Zapier SDK

Trigger Jira Software Cloud and Microsoft Office 365 actions from backend services, scripts, or agent code.

Install

# TypeScript / Node
npm install @zapier/zapier-sdk

Run an action

import { createZapierSdk } from '@zapier/zapier-sdk';

const zapier = createZapierSdk();
await zapier.runAction({ /* jira-software-cloud / office-365 action */ });

Run the SDK docs

There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Jira Software Cloud and Microsoft Office 365 to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate Jira Software Cloud on the Zapier blog

Learn how to automate Microsoft Office 365 on the Zapier blog

Make work flow with AI

Level up your Jira Software Cloud to Microsoft Office 365 integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

Frequently Asked Questions about Jira Software Cloud + Microsoft Office 365 integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Jira Software Cloud and Microsoft Office 365

How do I integrate Jira Software Cloud with Microsoft Office 365?

To integrate Jira Software Cloud with Microsoft Office 365, you can use automation platforms that allow triggering specific actions. By setting up triggers such as 'New Issue in Jira' or 'Issue Updated', you can automate actions in Office 365 like sending an email or creating a calendar event.

What triggers are available when connecting Jira Software Cloud with Microsoft Office 365?

The integration supports several triggers including 'New Issue Created', 'Issue Updated', and 'Issue Transitioned' from Jira, allowing us to perform actions such as sending a message in Teams or updating an Excel spreadsheet automatically in Microsoft Office 365.

Can I create tasks in Outlook based on updates in Jira Software Cloud?

Yes, by configuring the integration, you can set a trigger for ‘Issue Updated’ or ‘New Comment’ in Jira and map it to create a task in Outlook through automated workflows.

Is it possible to sync calendar events between Jira and Microsoft Office 365?

Indeed, syncing between your calendars is feasible. You can trigger the creation of events such as ‘Due Date Approaching’ or ‘Sprint Planning Meeting’ directly from Jira into your Outlook calendar.

What kind of data can be transferred between these apps using our integration?

Our integration allows for transferring various data types including issues, comments, attachments from Jira to correspondences, meetings, and tasks stored or managed within Microsoft Office 365 applications like Outlook, Teams, and Excel.

How do we handle authentication for integrating these two platforms?

To ensure secure operations while integrating these platforms, you mainly need to authenticate your account credentials on both ends. This typically involves OAuth authentication steps where you authorize the access permissions required for seamless communication between Jira and Microsoft Office 365.

Are there any limitations I should be aware of when integrating these two services?

While our integrations offer substantial functionality, some limitations may include restricted API calls per hour depending on your subscription plan with either service provider. Additionally, not every type of update or action may be fully synchronized due to inherent application constraints.

About Jira Software Cloud

Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product development. This integration connects to cloud-hosted instances of Jira.

Learn moreLearn moreHelpHelp

Related categories

Project Management

About Microsoft Office 365

Microsoft Office 365 Business is a complete office suite in the cloud. It provides all the standard office products like Excel, Outlook, Word, SharePoint and more, but available from any internet enabled computer! Zapier does not currently support Outlook.com addresses or Home 365 accounts, only business or Enterprise.

Learn moreLearn moreHelpHelp

Related categories

Microsoft

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Connect Jira Software Cloud and Microsoft Office 365 to power AI-driven automation

Launch your first automated workflow

Start new issues in Jira Software Cloud when calendar events begin in Microsoft Office 365

Create new Jira Software Cloud issues from new matching emails in Microsoft Office 365

Create new issues in Jira Software Cloud from new emails in Microsoft Office 365

Create events in Microsoft Office 365 for every updated issue in Jira Software Cloud

Send emails in Microsoft Office 365 for updated issues in Jira Software Cloud

Start new issues in Jira Software Cloud when calendar events begin in Microsoft Office 365

Create new Jira Software Cloud issues from new matching emails in Microsoft Office 365

Create new issues in Jira Software Cloud from new emails in Microsoft Office 365

Create events in Microsoft Office 365 for every updated issue in Jira Software Cloud

Send emails in Microsoft Office 365 for updated issues in Jira Software Cloud

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Choose a trigger

Add your action

You’re connected!

Supported triggers and actions

Use Jira Software Cloud and Microsoft Office 365 with AI agents and code

Connect via Zapier MCP

Call from code with the Zapier SDK

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Connect Jira Software Cloud and Microsoft Office 365 to integrate crucial parts of your business

Automate your lead management and improve conversions

Create more impactful campaigns with automation

Provide world-class support with a little help from automation

Automate your way to actionable, up-to-date data

Resolve incidents faster with automation

Learn how to automate Jira Software Cloud on the Zapier blog

How to use OpenAI to add acceptance criteria to product issues

Learn how to automate Microsoft Office 365 on the Zapier blog

6 ways to automate Microsoft Office 365

Make work flow with AI

Frequently Asked Questions about Jira Software Cloud + Microsoft Office 365 integrations

Connect Jira Software Cloud to Microsoft Office 365 on the world's largest no-code automation platform