Connect Jira Service Management and WordPress to power AI-driven automation

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Choose a Trigger

Choose an Action

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Zapier makes it easy to integrate Jira Service Management with WordPress - no code necessary. See how you can get setup in minutes.

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Request" from Jira Service Management.

Add your action

An action happens after the trigger—such as "Upload Media" in WordPress.

You’re connected!

Zapier seamlessly connects Jira Service Management and WordPress, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Site
  Required
- Project
  Required
Trigger
Polling
Try It
- Site
  Required
- Project
  Required
- Request Type
  Required
Action
Write
- Status
Trigger
Polling
Try It
- Post_status
- Post_type
Trigger
Polling
Try It
Updated User
Triggers when a user is updated.
Trigger
Instant
Try It

- File
  Required
- Post
- Filename
- Title
- Author
- Caption
- Description
- Alt_text
- Comment_status
- Ping_status
Action
Write
- Post_type
  Required
Action
Write

- User ID
  Required
- Email
- First_name
- Last_name
- Name
- Nickname
- Description
- Website
- Role
- Meta
Action
Write
- Title
  Required
Action
Search
- Copy_search_keyword
- Search Keyword
  Required
- Email
  Required
- Username
  Required
- Password
  Required
- First_name
- Last_name
- Name
- Nickname
- Description
- Website
- Role
Action
Search or write

- Site
  Required
- Project
  Required
Trigger
Polling
Try It
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
New Media
Triggers when a new media is uploaded.
Trigger
Polling
Try It
- Post_types
- Post_statuses
- Trigger only when state changes?
Trigger
Instant
Try It
New User
Triggers when a new user is created.
Trigger
Polling
Try It
- Post_type
  Required
Action
Write
- Email
  Required
- Username
  Required
- Password
  Required
- First_name
- Last_name
- Name
- Nickname
- Description
- Website
- Role
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Copy_search_keyword
- Search Keyword
  Required
Action
Search

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Customers who say using Zapier has made them better at their job

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Customers have created over 25 million Zaps on the platform

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Connect Jira Service Management and WordPress to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate WordPress on the Zapier blog

Make work flow with AI

Level up your Jira Service Management to WordPress integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

Frequently Asked Questions about Jira Service Management + WordPress integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Jira Service Management and WordPress

How does the integration between Jira Service Management and WordPress work?

Our integration allows you to set up triggers in WordPress, such as a new post, that will automatically perform actions in Jira Service Management, like creating a support ticket. This is done through a seamless connection where specific triggers or events in WordPress initiate pre-defined actions in Jira.

What kind of triggers are available for WordPress to Jira Service Management?

You can set up various triggers such as new user registrations, form submissions, or even content updates on your WordPress site. These triggers can be configured to execute specific actions like creating issues or updating tickets in Jira Service Management.

Can we customize the actions taken in Jira Service Management based on events from WordPress?

Yes, our integration allows for extensive customization. You can define specific conditions under which certain actions are performed, such as assigning tickets based on categories triggered by specific actions within your WordPress environment.

Is it possible to use this integration without any coding skills?

Absolutely! Our platform is designed for ease of use without requiring any coding skills. You can easily map out the entire process flow between WordPress and Jira Service Management using our intuitive interface.

How secure is the integration between these two platforms?

The security of your data is paramount. Our system utilizes robust authentication methods and secure data transmission protocols to ensure that all interactions between WordPress and Jira Service Management remain protected.

Do I need any special plugins installed on my WordPress site for this integration?

No special plugins are necessary. Our integration directly connects with your existing WordPress setup and leverages its native functionalities to interact with Jira Service Management effectively.

What if I encounter issues with the integration setup?

We provide comprehensive support resources including documentation and a responsive support team that can help you troubleshoot any issues you might face during the setup or operation of the integration.

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

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About WordPress

WordPress is web software you can use to create a beautiful website or blog. Nearly 20% of the top 10 million websites and over 60 million people have chosen WordPress to power the place on the web they call "home".

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