Connect Jira Service Management and Trello to unlock the power of automation

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How Zapier works

Zapier makes it easy to integrate Jira Service Management with Trello - no code necessary. See how you can get setup in minutes.

Select a trigger from Jira Service Management

A trigger is an event that starts your Zap and runs the workflow. For example, with Jira Service Management, a trigger could be "New Request."
A trigger is the event that kicks off your automated workflow.

Setup an action from Trello

An action is what takes place after the automation is triggered. For example, with Trello, the action could be "Create Checklist Item in Card."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Jira Service Management to Trello

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Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Jira Service Management to Trello integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Jira Service Management + Trello integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Jira Service Management and Trello

How can I connect Jira Service Management with Trello?

To connect Jira Service Management with Trello, you need to use a third-party automation service like ours. This setup lets you create triggers in Jira that can initiate actions in Trello, such as creating or updating cards based on changes in your tickets.

What are common triggers when integrating Jira Service Management with Trello?

Common triggers include ticket creation, status updates, and priority changes in Jira. These events can automatically initiate actions such as creating a new card, updating an existing card's details, or moving cards between lists in Trello.

Can I automate tasks between Jira Service Management and Trello?

Yes, you can automate workflow tasks between the two platforms. Automation allows for setting up rules where specific changes or updates in Jira tickets trigger corresponding actions in Trello, like assigning tasks or adding labels to cards.

Do I need special permissions to perform actions triggered by updates in Jira within Trello?

Yes, both your Jira and Trello accounts must have the necessary permissions. Ensure that you have admin rights or equivalent access levels to set up triggers and perform automated actions within both platforms.

Are there any limitations on the types of data I can transfer from Jira Service Management to Trello?

While most data types like text-based information (e.g., ticket titles, descriptions) can be transferred easily as card content or comments in Trello, some custom fields may require additional configuration depending on their nature and format.

How do we handle errors during the integration process between Jira and Trello?

Our system includes detailed logging and notification options to help identify issues. In case of errors during trigger execution or data transfer, we provide error reports along with suggested troubleshooting steps to resolve them quickly.

Is there a way to customize workflows for different teams using the integration?

Absolutely! You can customize workflows by setting specific triggers and actions tailored for each team's needs. This flexibility ensures that each project aligns well with your operational processes within both Jira Service Management and Trello.

Connect Jira Service Management and Trello to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Site
      Required
    • Project
      Required
    Trigger
    Scheduled
    Try It
    • Site
      Required
    • Project
      Required
    • Request Type
      Required
    Action
    Write
  • Trello triggers, actions, and search
    New Board

    Triggers when a new board is added.

    Trigger
    Scheduled
    Try It
    • Board
    • List
    • Card
    Trigger
    Scheduled
    Try It

Learn how to automate Jira Service Management on the Zapier blog

Learn how to automate Trello on the Zapier blog

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About Jira Service Management
Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.
Related categories
  • Customer Support
trello logo
trello logo
About Trello
Trello is a team collaboration tool that lets you organize anything and everything to keep your projects on task.
Learn moreHelp
Related categories
  • Project Management
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