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  • Front logoFront logo

Intercom + Front Integrations

How to connect Intercom + Front

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  • Intercom triggers, actions, and search
    Lead Added Email
    Triggers when a Lead enters an email address.
    Trigger
    Instant
  • Intercom triggers, actions, and search
    Lead Converted to User
    Triggers when a lead converts to a user.
    Trigger
    Instant
  • Intercom triggers, actions, and search
    New Lead
    Triggers when a new Lead is created.
    Trigger
    Instant
  • Intercom triggers, actions, and search
    Tag Added to Lead
    Triggers when a lead is tagged.
    Trigger
    Instant
  • Intercom triggers, actions, and search
    Tag Added to Conversation
    Triggers when a new tag is added to a conversation in Intercom.
    Trigger
    Instant
  • Intercom triggers, actions, and search
    New Conversation
    Triggers when a new conversation is created by a user in Intercom.
    Trigger
    Instant
  • Intercom triggers, actions, and search
    New Closed Conversation
    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).
    Trigger
    Instant
  • Intercom triggers, actions, and search
    New Company
    Triggers when a new Company is created.
    Trigger
    Instant
  • Intercom

    Triggers when a new user is created.

    Instant

    Trigger

  • Intercom

    Triggers when a user is tagged.

    Instant

    Trigger

  • Intercom

    Triggers when a user unsubscribes from Intercom.io emails.

    Instant

    Trigger

  • Intercom

    Add a note to a user.

    Scheduled

    Action

  • Intercom

    Tags a user with an event that occurred.

    Scheduled

    Action

  • Intercom

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

    Scheduled

    Action

  • Intercom

    Attach or remove a tag from a specific company.

    Scheduled

    Action

  • Intercom

    Attach or remove a tag on a specific lead.

    Scheduled

    Action

  • Intercom

    Attach or remove a tag on a specific user.

    Scheduled

    Action

  • Intercom

    Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.

    Scheduled

    Action

  • Intercom

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

    Scheduled

    Action

  • Intercom

    Update a user within Intercom given their e-mail address.

    Scheduled

    Action

  • Intercom

    Creates a new user in your Intercom app.

    Scheduled

    Action

  • Intercom

    Finds an existing company.

    Scheduled

    Action

  • Intercom

    Finds an existing Lead.

    Scheduled

    Action

  • Intercom

    Finds an existing user.

    Scheduled

    Action

  • Intercom

    Find or Create Company

    Scheduled

    Action

  • Intercom

    Find or Create Company

    Scheduled

    Action

  • Intercom

    Find or Create Lead

    Scheduled

    Action

  • Front

    Triggers when a new comment is posted on a conversation.

    Instant

    Trigger

  • Front

    Triggers when criteria for a team rule is met.

    Instant

    Trigger

  • Front

    Triggers when a new message is received.

    Instant

    Trigger

  • Front

    Triggers when a message is sent (either a new message or a reply).

    Instant

    Trigger

  • Front

    Triggers when a tag is added to a conversation.

    Instant

    Trigger

  • Front

    Add a comment to a conversation

    Scheduled

    Action

  • Front

    Add Links to a Conversation

    Scheduled

    Action

  • Front

    Assign or unassign a conversation to a teammate.

    Scheduled

    Action

  • Front

    Creates a new Account.

    Scheduled

    Action

  • Front

    Creates a new contact.

    Scheduled

    Action

  • Front

    Create a new message draft

    Scheduled

    Action

  • Front

    Create a new draft reply to an existing conversation.

    Scheduled

    Action

  • Front

    Creates a new Link

    Scheduled

    Action

  • Front

    Imports a new message into Front.

    Scheduled

    Action

  • Front

    Returns all conversations that a Link is attached to.

    Scheduled

    Action

  • Front

    Remove Links from a conversation.

    Scheduled

    Action

  • Front

    Sends a message creating a new conversation.

    Scheduled

    Action

  • Front

    Replies to a conversation. This action is best used with a Front trigger. For example, auto-reply behavior could be setup by combining a "New Inbound Message" Front trigger with this action.

    Scheduled

    Action

  • Front

    Updates an existing Account.

    Scheduled

    Action

  • Front

    Updates an existing contact.

    Scheduled

    Action

  • Front

    Update the conversation status, assignee, inbox or tags.

    Scheduled

    Action

  • Front

    Update the name of a Link.

    Scheduled

    Action

  • Front

    Finds an existing Account

    Scheduled

    Action

  • Front

    Finds an existing contact.

    Scheduled

    Action

  • Front

    Finds an existing Account

    Scheduled

    Action

  • Front

    Finds an existing contact.

    Scheduled

    Action

How Intercom + Front Integrations Work

  1. Step 1: Authenticate Intercom and Front.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.
intercom logo
intercom logo

About Intercom

Intercom is a customer communication platform that enables targeted communication with customers on your website, inside your web and mobile apps, and by email.

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About Front

Front is the shared inbox for teams that brings your email, communication channels, and apps into one platform for collaboration.
Learn more

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