Front + Intercom Integrations
How to connect Front + Intercom
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New CommentTriggers when a new comment is posted on a conversation.Trigger- Rule TriggeredTriggers when criteria for a team rule is met.Trigger
- New Inbound MessageTriggers when a new message is received.Trigger
- New Outbound MessageTriggers when a message is sent (either a new message or a reply).Trigger
- New Tag Added to MessageTriggers when a tag is added to a conversation.Trigger
- Add CommentAdd a comment to a conversationAction
- Add Conversation LinksAdd Links to a ConversationAction
- Assign or Unassign ConversationAssign or unassign a conversation to a teammate.Action
- Front
Creates a new Account.
Scheduled
Action
- Front
Creates a new contact.
Scheduled
Action
- Front
Create a new message draft
Scheduled
Action
- Front
Create a new draft reply to an existing conversation.
Scheduled
Action
- Front
Creates a new Link
Scheduled
Action
- Front
Imports a new message into Front.
Scheduled
Action
- Front
Returns all conversations that a Link is attached to.
Scheduled
Action
- Front
Remove Links from a conversation.
Scheduled
Action
- Front
Sends a message creating a new conversation.
Scheduled
Action
- Front
Replies to a conversation. This action is best used with a Front trigger. For example, auto-reply behavior could be setup by combining a "New Inbound Message" Front trigger with this action.
Scheduled
Action
- Front
Updates an existing Account.
Scheduled
Action
- Front
Updates an existing contact.
Scheduled
Action
- Front
Update the conversation status, assignee, inbox or tags.
Scheduled
Action
- Front
Update the name of a Link.
Scheduled
Action
- Front
Finds an existing Account
Scheduled
Action
- Front
Finds an existing contact.
Scheduled
Action
- Front
Finds an existing Account
Scheduled
Action
- Front
Finds an existing contact.
Scheduled
Action
- Intercom
Triggers when a Lead enters an email address.
Instant
Trigger
- Intercom
Triggers when a lead converts to a user.
Instant
Trigger
- Intercom
Triggers when a new Lead is created.
Instant
Trigger
- Intercom
Triggers when a lead is tagged.
Instant
Trigger
- Intercom
Triggers when a new tag is added to a conversation in Intercom.
Instant
Trigger
- Intercom
Triggers when a new conversation is created by a user in Intercom.
Instant
Trigger
- Intercom
Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).
Instant
Trigger
- Intercom
Triggers when a new Company is created.
Instant
Trigger
- Intercom
Triggers when a new user is created.
Instant
Trigger
- Intercom
Triggers when a user is tagged.
Instant
Trigger
- Intercom
Triggers when a user unsubscribes from Intercom.io emails.
Instant
Trigger
- Intercom
Add a note to a user.
Scheduled
Action
- Intercom
Tags a user with an event that occurred.
Scheduled
Action
- Intercom
Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.
Scheduled
Action
- Intercom
Attach or remove a tag from a specific company.
Scheduled
Action
- Intercom
Attach or remove a tag on a specific lead.
Scheduled
Action
- Intercom
Attach or remove a tag on a specific user.
Scheduled
Action
- Intercom
Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.
Scheduled
Action
- Intercom
Create or update an Intercom lead. If an ID is provided, the lead will be updated.
Scheduled
Action
- Intercom
Update a user within Intercom given their e-mail address.
Scheduled
Action
- Intercom
Creates a new user in your Intercom app.
Scheduled
Action
- Intercom
Finds an existing company.
Scheduled
Action
- Intercom
Finds an existing Lead.
Scheduled
Action
- Intercom
Finds an existing user.
Scheduled
Action
- Intercom
Find or Create Company
Scheduled
Action
- Intercom
Find or Create Company
Scheduled
Action
- Intercom
Find or Create Lead
Scheduled
Action
How Front + Intercom Integrations Work
- Step 1: Authenticate Front and Intercom.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
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