Freshdesk + RingCentral
Create Freshdesk tickets from new RingCentral call recordings
Effortlessly address customer concerns documented in your RingCentral call recordings by instantly creating Freshdesk tickets. This workflow captures new call recordings in RingCentral and promptly generates a ticket in Freshdesk. Utilize this seamless system to enhance your customer support efficiency and ensure no complaint or query goes unheard or unresolved.
Effortlessly address customer concerns documented in your RingCentral call recordings by instantly creating Freshdesk tickets. This workflow captures new call recordings in RingCentral and promptly generates a ticket in Freshdesk. Utilize this seamless system to enhance your customer support efficiency and ensure no complaint or query goes unheard or unresolved.
- When this happens...New Call Recording
Triggers when a call has been recorded.
- automatically do this!Create Ticket
Create a ticket in Freshdesk for your domain.
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Description
Call Log TypeRequired
ViewRequired
Phone Number
Extension Number
Direction
Recording Type
Missed Calls Filter
Results
Delay By
Try ItDo Not Disturb (DND) Presence Updated
Triggers when a user wants to change the Do Not Disturb (DND) presence status.
Try ItDescription
Call Log TypeRequired
Delay By
Try ItType
StatusRequired
Try It
