Connect FreeScout and Trello to unlock the power of automation

When integrating FreeScout with Trello, you can use triggers such as new conversation in FreeScout, updated conversation, and new internal note. These triggers can initiate actions in Trello like creating a card or attaching a comment to an existing card.

Yes, you can create Trello cards from new or existing FreeScout conversations. For instance, when a new conversation starts in FreeScout, it can automatically trigger the creation of a corresponding card in your specified Trello board.

Yes, when there is an update or change in the status of a FreeScout ticket, it can trigger actions to update specific attributes of an associated Trello card such as labels, due dates, or descriptions.

You can perform actions on Trello such as creating new cards, updating existing cards' details like descriptions and labels, moving cards between lists, adding comments to cards based on updates received from FreeScout tickets.

We offer customizable filters and conditions within our integration settings that allow you to specify which types of conversations and ticket updates should trigger actions in Trello. This helps ensure that only pertinent information is shared between platforms.

Yes, internal notes added to conversations within FreeScout can be automatically added as comments on the corresponding Trello card. This ensures all team members stay informed about the progress without logging into multiple apps.

Absolutely! Once a ticket is marked as resolved or closed in FreeScout, you can set up an automation rule that triggers the archiving of the associated card within your Trello board.