Drip + WooCommerce + Help Scout Integrations
How to connect Drip + WooCommerce + Help Scout
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Do even more with Drip + WooCommerce + Help Scout
With Zapier, you can do more than just connect your apps - you can automate entire processes from beginning to end! Check out the following list of triggers and actions you can use with Drip, WooCommerce, and Help Scout. And don’t forget that you can add more apps and actions to create complex workflows.
AccountRequired
The account you wish to associate with this trigger.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.AccountRequired
The account you wish to associate with this trigger.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.AccountRequired
The account you wish to associate with this trigger.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.AccountRequired
The account you wish to associate with this trigger.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.AccountRequired
The account you wish to associate with this trigger.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.AccountRequired
The account you wish to associate with this trigger.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.AccountRequired
The account you wish to associate with this trigger.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.AccountRequired
The account you wish to associate with this trigger.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Account IDRequired
The account you wish to associate with this action.
Email AddressRequired
TagRequired
The tag to apply to the subscriber.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Account IDRequired
The account you wish to associate with this action.
Email AddressRequired
TagRequired
The tag to remove from the subscriber.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.AccountRequired
The account we will use to look up the campaigns.
Campaign
The campaign from which to unsubscribe the email address. To unsubscribe from all campaigns, leave this field blank.
Email AddressRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Api Docs Info
API docs for Drip are located here https://www.drip.co/docs
HTTP MethodRequired
URLRequired
Requests can only be made to domains associated by this application.
Query String Parameters
These params will be URL-encoded and appended to the URL when making the request.
Headers
Authentication headers are included automatically
Additional Request Headers
Zapier will apply these optional headers and values to the request in addition to any headers created as part of the authentication mechanism.
Body
Zapier will pass this along raw. If you would like to provide complex JSON, try a "Code by Zapier" step to build the structure and pass it along here. For example,
{"foo": "bar"}is perfectly valid.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Trigger RuleRequired
Defines the WooCommerce Coupon event that will trigger this Zap. Please see the Trigger Rules documentation for details.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Trigger RuleRequired
Defines the WooCommerce Order event that will trigger this Zap. Please see the Trigger Rules documentation for details.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Trigger RuleRequired
Defines the WooCommerce Product event that will trigger this Zap. Please see the Trigger Rules documentation for details.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Create Coupon
Creates a new coupon.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Create Customer
Creates a new customer.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Create Order
Creates a new order.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Create Product
Creates a new product.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Create Subscription
Creates a new subscription.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Api Docs Info
API docs for WooCommerce are located here https://docs.woothemes.com/document/woocommerce-rest-api/
HTTP MethodRequired
URLRequired
Requests can only be made to domains associated by this application.
Query String Parameters
These params will be URL-encoded and appended to the URL when making the request.
Headers
Authentication headers are included automatically
Additional Request Headers
Zapier will apply these optional headers and values to the request in addition to any headers created as part of the authentication mechanism.
Body
Zapier will pass this along raw. If you would like to provide complex JSON, try a "Code by Zapier" step to build the structure and pass it along here. For example,
{"foo": "bar"}is perfectly valid.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Find Customer
Finds a customer by searching.
ActionThis is an event a Zap performs.SearchFind existing data in your appFind Product
Finds a product by searching.
ActionThis is an event a Zap performs.SearchFind existing data in your appFind or Create Coupon
Finds a coupon by searching.
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundFind or Create Order
Finds a order by searching.
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundFind or Create Subscription
Finds a subscription by searching.
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundMailboxRequired
Assigned User
Tag
If you add more tags, conversation must have all of them for this trigger to fire.
Status
Custom Fields
Please enter custom field name to the left input field as you see in the the Help Scout application. The right side should contain value, again as you see it in the Help Scout application. Both input fields are case insensitive. If you enter more custom fields, conversation must match all of them for this trigger to fire.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.MailboxRequired
Assigned User
Tag
Filter conversations by tag. Please note: if a matching tag is present, this trigger will fire every time tags are updated on a conversation. If you add more than one tag, the conversation must have all of them for this trigger to run.
Status
Custom Fields
Please enter custom field name to the left input field as you see in the the Help Scout application. The right side should contain value, again as you see it in the Help Scout application. Both input fields are case insensitive. If you enter more custom fields, conversation must match all of them for this trigger to fire.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.SubjectRequired
MailboxRequired
Customer Label
Customer can be defined either via email or via ID. One of the fields must be set.
Customer ID
ID of the customer. To be used together with Find Customer search or Create Customer action. Either this Customer ID or email must be defined..
Customer's Email
Email of the customer. Either this email or customer ID must be defined..
From User
User who is sending the reply thus only applicable for
replyanddraftthread types.Thread TypeRequired
Select type of the thread. Not all types are equal, only
reply,draftandcustomercan haveccandbcc.Reply sends email to customer (unless the
importedflag is used), all the other types are from the customer.TextRequired
The conversation text. You can use HTML markup.
StatusRequired
Assigned User
Tag
Cc
Bcc
Import OnlyRequired
When set, the conversation will not cause external effects - it won't send emails and notifications.
Trigger Auto Reply
Triggers Auto Reply feature if it's enabled.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.ConversationRequired
Conversation ID of the conversation you are replying to. You can use Find Conversation to get the conversation ID or get the ID from a different source (New Conversation trigger for example).
CustomerRequired
ID of the customer you're replying to. If you used Find Conversation before to lookup the conversation, you can now set the Customer ID as a custom value. You can also use
Find Customerstep to resolve the customer by ID. The dropdown shows several recent customers and should only be used a last resort when you'r replying to a predefined static customer ID.TextRequired
Text of the note. You can use HTML markup.
User
User who is sending the reply. The user must be authorized to access the mailbox where the conversation in question exists, otherwise error will be returned.
Create as DraftRequired
If set, the reply won't be sent to the user and a draft reply will be created instead.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Subject
The field will be used to filter the conversations. Please note that the search is not using an exact match - for example
Workwill match subjectHealthy Workas well.Mailbox
Assigned User
Tag
StatusRequired
Email
Matches any email in
to,cc,bccor a email of a customer associated with the conversation.Custom Query
Advanced custom query as defined in the API documentation. For example
modifiedAt:[NOW-1HOUR]only matches conversation modified less than hour ago. This query is not validated, if you get it wrong, it might get unexpected results - invalid query is ignored. You can add multiple conditions joined byANDorOR. Examplenumber:1234 AND customerIds:100.
ActionThis is an event a Zap performs.SearchFind existing data in your appNameRequired
Mailbox name.
ActionThis is an event a Zap performs.SearchFind existing data in your appUser's EmailRequired
Email address of the user whose report you'd like to get.
Date Range StartRequired
Date Range EndRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appUser's EmailRequired
Email address of the user whose report you'd like to get.
ActionThis is an event a Zap performs.SearchFind existing data in your appEmailRequired
Customer's email. Please note that if there is existing customer with this email, this action will end up with an error.
First NameRequired
Last NameRequired
Phone
Phone entry - the left input is the email type or location. Supported values are
fax,home,mobile,other,pager,work.Chat Handle
Chat handle entry - the left input is the chat handle type or location.
aim,gtalk,icq,msn,other,qq,skype,xmpp,yahoo.Social Profile
Social profile entry - the left input is the account type, supported values are
aboutme,facebook,flickr,forsquare,google,googleplus,linkedin,other,quora,tungleme,twitter,youtube.Website
URL of a website associated with the customer.
Background
Information about the customers. The value is displayed as Notes in the Help Scout UI.
Organization
Location
Job Title
Address
Following fields form a customer's address. The fields are optional but once you enter information into one field, you need to fill all other fields with the exception of address lines.
Address
City
State / Province
Postal Code / ZIP Code
Country
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
AccountRequired
The account you wish to associate with this trigger.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.AccountRequired
The account you wish to associate with this trigger.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.AccountRequired
The account you wish to associate with this trigger.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.AccountRequired
The account you wish to associate with this trigger.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Account
The account you wish to associate with this trigger.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.AccountRequired
The account you wish to associate with this trigger.
AccountRequired
The account you wish to associate with this trigger.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.AccountRequired
The account you wish to associate with this trigger.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.AccountRequired
The account you wish to associate with this trigger.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Account IDRequired
The account you wish to associate with this action.
Email AddressRequired
The subscriber's email address.
ActionRequired
The name of the event.
Properties
Additional event properties (e.g. "trial_length", "amount").
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.AccountRequired
The account we should use to search for campaigns.
Campaign IDRequired
The campaign to subscribe this user to.
EmailRequired
Time Zone
Optional. The subscriber's time zone (in Olsen format). Defaults to Etc/UTC.
Double Optin
If true, the double opt-in confirmation email is sent; if false, the confirmation email is skipped. Defaults to the value set on the campaign.
Starting Email Index
The index (zero-based) of the email to send first. Defaults to 0.
Tags
An array of tags.
Custom Fields
The Object containing custom field value. E.g. { "name": "John Doe" }. Only required if there are required custom fields.
Reactivate if Removed
Optional. If true, reactivate the subscriber if there is already an removed subscriber in Drip with the same email address; otherwise, respond with 422 Unprocessable Entity. Defaults to true.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Account IDRequired
The account you wish to associate with this action.
Email AddressRequired
The subscriber's email address.
Custom Fields
Tags
An array of tags.
New Email Address
A new email address for the subscriber (used only to change an existing subscriber's address).
Time Zone
The subscriber's time zone (in Olsen format). Defaults to Etc/UTC.
Subscriber Status
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Trigger RuleRequired
Defines the WooCommerce Booking event that will trigger this Zap. Please see the Trigger Rules documentation for details.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Trigger RuleRequired
Defines the WooCommerce Customer event that will trigger this Zap. Please see the Trigger Rules documentation for details.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Trigger RuleRequired
Defines the WooCommerce Order event that will trigger this Zap. Please see the Trigger Rules documentation for details.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Trigger RuleRequired
Defines the WooCommerce Subscription event that will trigger this Zap. Please see the Trigger Rules documentation for details.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Update Coupon
Updates an existing coupon.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Update Customer
Updates an existing customer.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Update Order
Updates an existing order.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Update Product
Updates an existing product.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Update Subscription
Updates an existing subscription.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Find Coupon
Finds a coupon by searching.
ActionThis is an event a Zap performs.SearchFind existing data in your appFind Order
Finds a order by searching.
ActionThis is an event a Zap performs.SearchFind existing data in your appFind Subscription
Finds a subscription by searching.
ActionThis is an event a Zap performs.SearchFind existing data in your appFind or Create Customer
Finds a customer by searching.
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundFind or Create Product
Finds a product by searching.
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundMailboxRequired
Assigned User
Since this field is not option, if you don't pick a user, the trigger will fire whenever a conversation is assigned to any agent.
Tag
If you add more tags, conversation must have all of them for this trigger to fire.
Status
Custom Fields
Please enter custom field name to the left input field as you see in the the Help Scout application. The right side should contain value, again as you see it in the Help Scout application. Both input fields are case insensitive. If you enter more custom fields, conversation must match all of them for this trigger to fire.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Mailbox
Select which mailbox you'd like to watch for new customers.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planConversation IDRequired
Conversation ID where the note will be added. You can use Find Conversation to get the conversation ID or get the ID from a different source (New Conversation trigger for example).
TextRequired
Text of the note. You can use HTML markup.
User
User who is adding the note. The user must be authorized to add notes into the mailbox where the conversation in question exists, otherwise error will be returned.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.First NameRequired
Last NameRequired
Email
Customer's email. Please note that if there is existing customer with this email, this action will end up with an error.
Phone
Phone entry - the left input is the email type or location. Supported values are
fax,home,mobile,other,pager,work.Chat Handle
Chat handle entry - the left input is the chat handle type or location.
aim,gtalk,icq,msn,other,qq,skype,xmpp,yahoo.Social Profile
Social profile entry - the left input is the account type, supported values are
aboutme,facebook,flickr,forsquare,google,googleplus,linkedin,other,quora,tungleme,twitter,youtube.Website
URL of a website associated with the customer.
Background
Information about the customers. The value is displayed as Notes in the Help Scout UI.
Organization
Location
Job Title
Address
Following fields form a customer's address. The fields are optional but once you enter information into one field, you need to fill all other fields with the exception of address lines.
Address
City
State / Province
Postal Code / ZIP Code
Country
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.CustomerRequired
Customer ID for which you are updating properties. You can use Find Customer to get the customer ID or get the ID from a different source (New Customer trigger for example).
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.EmailRequired
Customer's email.
ActionThis is an event a Zap performs.SearchFind existing data in your appEmailRequired
User's email.
ActionThis is an event a Zap performs.SearchFind existing data in your appUser's EmailRequired
Email address of the user whose report you'd like to get.
ActionThis is an event a Zap performs.SearchFind existing data in your appSubjectRequired
The field will be used to filter the conversations. Please note that the search is not using an exact match - for example
Workwill match subjectHealthy Workas well.Mailbox
Assigned User
Tag
StatusRequired
Email
Matches any email in
to,cc,bccor a email of a customer associated with the conversation.Custom Query
Advanced custom query as defined in the API documentation. For example
modifiedAt:[NOW-1HOUR]only matches conversation modified less than hour ago. This query is not validated, if you get it wrong, it might get unexpected results - invalid query is ignored. You can add multiple conditions joined byANDorOR. Examplenumber:1234 AND customerIds:100.MailboxRequired
Customer Label
Customer can be defined either via email or via ID. One of the fields must be set.
Customer ID
ID of the customer. To be used together with Find Customer search or Create Customer action. Either this Customer ID or email must be defined..
Customer's Email
Email of the customer. Either this email or customer ID must be defined..
From User
User who is sending the reply thus only applicable for
replyanddraftthread types.Thread TypeRequired
Select type of the thread. Not all types are equal, only
reply,draftandcustomercan haveccandbcc.Reply sends email to customer (unless the
importedflag is used), all the other types are from the customer.TextRequired
The conversation text. You can use HTML markup.
Assigned User
Cc
Bcc
Import OnlyRequired
When set, the conversation will not cause external effects - it won't send emails and notifications.
Trigger Auto Reply
Triggers Auto Reply feature if it's enabled.
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
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How Drip + WooCommerce + Help Scout Integrations Work
- Step 1: Authenticate Drip, WooCommerce, and Help Scout.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
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