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Set up your first integration
Quickly connect Brevo to Twilio with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate Brevo with Twilio - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Campaign Status" from Brevo.
Add your action
An action happens after the trigger—such as "Call Phone" in Twilio.
You’re connected!
Zapier seamlessly connects Brevo and Twilio, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Campaign StatusRequired
Try ItTriggerPolling- Contact Added
Triggers when a Brevo contact is added.
Try ItTriggerPolling - Description of the webhook to be displayed in Brevo
- Return all contact data
Try ItTriggerInstant- Description of the webhook to be displayed in Brevo
- Return all contact data
Try ItTriggerInstant
- Description of the webhook to be displayed in Brevo
- Return all contact data
Try ItTriggerInstant- Description of the webhook to be displayed in Brevo
- List NameRequired
- Return all contact data
Try ItTriggerInstant- Description of the webhook to be displayed in Brevo
Try ItTriggerInstant- Description of the webhook to be displayed in Brevo
- Return all contact data
Try ItTriggerInstant
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Practical ways you can use Brevo and Twilio
Get SMS alerts for bounced emails.
When a Brevo transactional email bounces, Zapier sends an SMS alert via Twilio. This helps business owners react promptly to ensure critical communications reach their intended recipients, avoiding missed opportunities. It minimizes bounced email rates and ensures faster resolution.
Business Owner
Monitor phone activity alerts via Brevo.
When a new call is finished in Twilio, Zapier sends contact updates to Brevo, centralizing phone activity logs and ensuring data consistency. This keeps the IT team prepared for troubleshooting or quality checks without needing to cross-reference multiple platforms.
ITFollow up on email clicks via SMS.
When a contact clicks a link in a Brevo email, Zapier triggers an SMS follow-up through Twilio. This allows marketers to engage leads immediately after they've shown interest, improving response rates and conversion efficiency without having to manually monitor links.
Marketing & Marketing OpsLearn how to automate Brevo on the Zapier blog
Learn how to automate Twilio on the Zapier blog
Frequently Asked Questions about Brevo + Twilio integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Brevo and Twilio
How can I connect Brevo with Twilio for automated workflows?
To integrate Brevo with Twilio, you can use our platform to create Zaps that connect both services. You'll need to set up a trigger in Brevo, such as a new contact added, and an action in Twilio, like sending an SMS message.
What triggers are available when integrating Brevo with Twilio?
When connecting Brevo with Twilio, you can use triggers like 'New Contact Added', 'Email Opened', or 'Campaign Created' in Brevo to initiate actions in Twilio.
What actions can I perform in Twilio through an integration with Brevo?
Through the integration with Brevo, you can perform actions in Twilio such as sending SMS messages, making voice calls, or updating call logs based on triggers set in Brevo.
Is it possible to send personalized SMS from Twilio when a new contact is added in Brevo?
Yes, by creating a workflow on our platform where the trigger is 'New Contact Added' in Brevo and the action is 'Send SMS' via Twilio. You can include personalized information from the contact's data field.
Can I automate voice calls via Twilio based on email activity in Brevo?
Certainly! You can set up a trigger for activities such as 'Email Opened' or 'Link Clicked' in a Brevo campaign to automate voice call actions from Twilio.
How do I handle errors if my integration between Brevo and Twilio fails?
Our platform provides detailed logs and error messages for each task. In case of failure between your Brevo and Twilio integration, review these logs to identify issues and adjust your configurations accordingly.
Is there support for multi-step workflows involving both Brevo and Twilio?
Yes, you can set up multi-step workflows that involve several triggers and actions across both services. For example, adding a new contact could trigger an email via Brevo followed by an SMS confirmation through Twilio.
