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Zapier makes it easy to integrate Bitrix24 CRM with Microsoft Teams - no code necessary. See how you can get setup in minutes.

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Bitrix24 CRM
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Bitrix24 CRM
1. Choose trigger event
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Microsoft Teams
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Microsoft Teams
2. Choose action
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1. Select the event
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Bitrix24 CRM
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Company Trigger" from Bitrix24 CRM.

Add your action

An action happens after the trigger—such as "Create Channel" in Microsoft Teams.

You’re connected!

Zapier seamlessly connects Bitrix24 CRM and Microsoft Teams, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Event
      Required
    Trigger
    Instant
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    • Event
      Required
    Trigger
    Instant
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    • Event
      Required
    Trigger
    Instant
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  • Bitrix24 CRM triggers, actions, and search
    Task Trigger (Add)

    Fires when a new task is added.

    Trigger
    Instant
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    • Event
      Required
    Trigger
    Instant
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    • Event
      Required
    Trigger
    Instant
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    • Event
      Required
    • Entity Type Id
      Required
    Trigger
    Instant
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Customers have created over 25 million Zaps on the platform

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Connect Bitrix24 CRM and Microsoft Teams to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Learn how to automate Microsoft Teams on the Zapier blog

Make work flow with AI

Level up your Bitrix24 CRM to Microsoft Teams integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Bitrix24 CRM + Microsoft Teams integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Bitrix24 CRM and Microsoft Teams

How do I start integrating Bitrix24 CRM with Microsoft Teams?

To begin integrating Bitrix24 CRM with Microsoft Teams, you'll need to set up both platforms through our integration system. Log into your Bitrix24 account and authorize access through our platform's integration page, then do the same for Microsoft Teams. Once both accounts are connected, you can begin setting up automated workflows.

Can I create a new task in Bitrix24 when a message is posted in Microsoft Teams?

Yes, using triggers and actions within our platform, you can set up a workflow where a new task is automatically created in Bitrix24 whenever a specified message or keyword is posted in a Microsoft Teams channel.

What kinds of triggers are available for integrating Bitrix24 CRM and Microsoft Teams?

Some of the available triggers include new messages posted on Teams, specific channel activities, or even updates to tasks within Bitrix24. These triggers help automate various follow-up actions across the two platforms.

Is it possible to update a contact in Bitrix24 from an event in Microsoft Teams?

Absolutely. You can configure an event trigger from Microsoft Teams that automatically updates or adds information to a contact profile within your Bitrix24 CRM based on predefined conditions.

How can I receive notifications in Microsoft Teams for updates made in Bitrix24?

You can set this up by creating an action where any update made within the Bitrix24 platform—such as changes to contact details or task completions—triggers a notification directly into your chosen Microsoft Teams channel.

Are there limitations on the number of actions I can automate between these platforms?

While our integration offers extensive capabilities, there may be certain limitations based on your subscription level. Typically, there's substantial flexibility allowing multiple triggers and actions across both platforms per user.

Will I need any technical skills to set up the integration between Bitrix24 CRM and Microsoft Teams?

No technical skills are required. Our platform provides an easy-to-use interface with step-by-step guidance to help you configure integrations smoothly by selecting desired triggers and actions without needing coding experience.

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About Bitrix24 CRM
Bitrix24 is a free CRM, project management and collaboration platform used by 10 million teams and available in 18 different languages.
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About Microsoft Teams
Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.
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