When this happens...
BigCommerceNew Customer
Then do this...
ZendeskCreate User

If you're trying to optimize your customer support and increase loyalty, you don't want to waste any time or miss anyone. To keep things running as smoothly as possible, try this Bigcommerce Zendesk integration. Once it's been set up, every time you add a new customer on Bigcommerce a new user will be added on Zendesk, making sure you can address each and every one whenever you're ready.

How It Works

  1. A new Bigcommerce customer is added
  2. Zapier automatically creates a new Zendesk user

What You Need

  • Bigcommerce account
  • Zendesk account
Premium
BigCommerce is a Premium integration on Zapier.
Premium
Zendesk is a Premium integration on Zapier.

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect BigCommerce + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Customer

Triggers when a new customer is added

Create Customer

Creates a new customer.

New Order

Triggers when a new order is placed (with line item support).

This Zap can trigger on orders even when they are not Completed. If you only want to use this Zap for Completed orders, add a Filter step and set it to only let the Zap continue if: system_label | Text (exactly matches) | Completed.

Create Customer Address

Adds a new address to an existing customer.

New User

Triggers when a new user is created.

Create Coupon (Category)

Creates a new coupon attached to a category.

New Ticket

Triggers when a new ticket is added to a view.

Attach File to Ticket

Attach a file to an existing ticket.

New Group

Triggers when a new group is created.

Create User

Create a new user.

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Become a Zapier Integration Partner

BigCommerce is an e-commerce platform that provides an all-encompassing solution for a business' online store. If you're trying to sell physical goods online, you'll want to check out Bigcommerce.

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.