BigCommerce + Zendesk

Create Zendesk users for new Bigcommerce customers

If you're trying to optimize your customer support and increase loyalty, you don't want to waste any time or miss anyone. To keep things running as smoothly as possible, try this Bigcommerce Zendesk integration. Once it's been set up, every time you add a new customer on Bigcommerce a new user will be added on Zendesk, making sure you can address each and every one whenever you're ready.

When this happens...
New Customer
Triggers when a new customer is added.
TriggerScheduled
automatically do this!
Create User
Triggers when a new user is created.
ActionWrite

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Supported triggers and actions

What does this mean?

New Customer
Triggers when a new customer is added.
Trigger
Scheduled
New Order
Triggers when a new order is placed (with line item support).
Trigger
Scheduled
Create Coupon (Category)
Creates a new coupon attached to a category.
Action
Write
Create Customer
Creates a new customer.
Action
Write
Create Customer Address
Adds a new address to an existing customer.
Action
Write

New Group
Triggers when a new group is created.
Trigger
Scheduled
New Organization
Triggers when a new organization is added to Zendesk.
Trigger
Scheduled

Recent Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
Trigger
Scheduled

Zendesk
Triggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap.
Scheduled
Trigger
Zendesk
Triggers when a new ticket is added to a view.
Scheduled
Trigger
Zendesk
Triggers when a new user is created.
Scheduled
Trigger
Zendesk
Triggers when a new view is created.
Scheduled
Trigger
Zendesk
Create a new organization.
Scheduled
Action
Zendesk
Create a new ticket.
Scheduled
Action
Zendesk
Attach a file to an existing ticket.
Scheduled
Action
Zendesk
Add a comment to an existing ticket.
Scheduled
Action
Zendesk
Add one or more tags to an existing ticket.
Scheduled
Action
Zendesk
Update an existing organization.
Scheduled
Action
Zendesk
Update an existing ticket status or add comments.
Scheduled
Action
Zendesk
Update an existing user.
Scheduled
Action
Zendesk
Create a new user.
Scheduled
Action
Zendesk
Finds an existing agent.
Scheduled
Action
Zendesk
Finds an existing group.
Scheduled
Action
Zendesk
Finds an existing organization.
Scheduled
Action
Zendesk
Finds an existing ticket.
Scheduled
Action
Zendesk
Finds an existing user.
Scheduled
Action
Zendesk
Finds or creates a specific organization.
Scheduled
Action
Zendesk
Finds or creates a specific ticket.
Scheduled
Action
Zendesk
Finds or creates a specific user.
Scheduled
Action

About BigCommerce

BigCommerce is an e-commerce platform that provides an all-encompassing solution for a business' online store. If you're trying to sell physical goods online, you'll want to check out Bigcommerce.

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