When this happens...
BigCommerceNew Order
Then do this...
SendGridSend Email

Trying to respond efficiently to all your online orders? Then automation is the way to go, and Zapier offers a handy solution in the form of a Bigcommerce-SendGrid integration. Once it's been activated, a new email will be sent from SendGrid for each new Bigcommerce order you receive, allowing you to automate thank you notes, information requests, and other common post-order interactions.

How It Works

  1. A new order is placed through Bigcommerce
  2. Zapier automatically sends an email through SendGrid

What You Need

  • Bigcommerce account
  • SendGrid account

Why Zapier?


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It's easy to connect BigCommerce + SendGrid and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Customer

Triggers when a new customer is added

Create Customer

Creates a new customer.

New Order

Triggers when a new order is placed (with line item support).

This Zap can trigger on orders even when they are not Completed. If you only want to use this Zap for Completed orders, add a Filter step and set it to only let the Zap continue if: system_label | Text (exactly matches) | Completed.

Create Customer Address

Adds a new address to an existing customer.

Recipient Newsletter List

Triggers when a new list is added.

Create Coupon (Category)

Creates a new coupon attached to a category.

Send Email

Send an email to one recipient.

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Become a Zapier Integration Partner

BigCommerce is an e-commerce platform that provides an all-encompassing solution for a business' online store. If you're trying to sell physical goods online, you'll want to check out Bigcommerce.

SendGrid's cloud-based email infrastructure relieves businesses of the cost and complexity of maintaining custom email systems

See SendGrid Integrations