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Connect Autotask and Trello to power AI-driven automation

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How Zapier works

Zapier makes it easy to integrate Autotask with Trello - no code necessary. See how you can get setup in minutes.

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Autotask
Autotask logo
Autotask
1. Choose trigger event
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Trello
Trello logo
Trello
2. Choose action
Autotask logo
1. Select the event
Setup
Test
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Autotask
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Company" from Autotask.

Add your action

An action happens after the trigger—such as "Create Checklist Item in Card" in Trello.

You’re connected!

Zapier seamlessly connects Autotask and Trello, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Help_text
    Trigger
    Instant
    Try It
    • Help_text
    Trigger
    Instant
    Try It
  • Autotask triggers, actions, and search
    New Invoice

    Triggers when a new invoice is found.

    Trigger
    Polling
    Try It
    • Company
    Trigger
    Polling
    Try It
    • Company
    • Assigned To Resource ID
    Trigger
    Polling
    Try It
  • Autotask triggers, actions, and search
    New Contact

    Triggers when a new contact is found.

    Trigger
    Instant
    Try It
    • Help_text
    Trigger
    Instant
    Try It
  • Autotask triggers, actions, and search
    New Project

    Triggers when a new Project is found.

    Trigger
    Polling
    Try It

For AI agents & developers

Use Autotask and Trello with AI agents and code

Beyond Zap workflows. Call Autotask and Trello actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.

No code

Connect via Zapier MCP

Expose Autotask and Trello actions as tools in any MCP client. Authenticate once, then call them in natural language.

Example actions on this page

  • Create Company
  • Create Checklist Item in Card

Works with

Claude · ChatGPT · Cursor · any MCP-compatible client

Connect Zapier MCP
Typescript

Call from code with the Zapier SDK

Trigger Autotask and Trello actions from backend services, scripts, or agent code.

Install

# TypeScript / Node
npm install @zapier/zapier-sdk

Run an action

import { createZapierSdk } from '@zapier/zapier-sdk';

const zapier = createZapierSdk();
await zapier.runAction({ /* autotask / trello action */ });
Run the SDK docs

There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.

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Connect Autotask and Trello to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Learn how to automate Trello on the Zapier blog

Make work flow with AI

Level up your Autotask to Trello integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Illustration of AI enhancing Zapier workflows with automation and app integrations.

Frequently Asked Questions about Autotask + Trello integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Autotask and Trello

How can I integrate Autotask with Trello to automate my task management?

You can integrate Autotask with Trello by using our platform to set up zaps that automate this process. For example, you can create a trigger in Autotask when a new ticket is created and an action in Trello to create a new card in the desired board, streamlining the workflow between the two applications.

What triggers are available for syncing Autotask with Trello?

Some common triggers that we offer for integrating Autotask with Trello include: 1. When a new ticket is created in Autotask. 2. When a task is marked as complete. 3. When a status of an item changes. These triggers can help keep your Trello boards up-to-date automatically.

Are there any actions available once a trigger is activated between Autotask and Trello?

Yes, after setting up a trigger between Autotask and Trello, you can perform several actions such as creating new cards, updating existing cards, or moving cards to different lists on your Trello boards.

Can I update existing tasks in Trello when something changes in Autotask?

Certainly! By setting up specific triggers from changes within Autotask, such as updates or status changes, our system allows you to automate updates to corresponding tasks in Trello.

Is it possible to prioritize tasks automatically using the integration between Autotask and Trello?

You can establish prioritization rules within the integration by setting specific conditions and corresponding actions. For instance, if a high-priority ticket comes into Autotask, you could automate moving related cards to the top of its list in Trello.

How do I ensure that comments on an Autotask ticket appear on relevant Trello cards?

To synchronize comments from an Autotask ticket to relevant Trello cards, you must set up a zap that triggers when comments are added or updated in an Autotask ticket and then projects those as comments on specific or matching cards within your selected Trello board.

What limitations exist with triggering actions from completed tasks in either system?

While many automated processes are feasible through our integrations, there may be limitations on certain custom fields translating directly or triggering complex sequences between systems due to API constraints or custom workflows unique to each tool's setup.

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About Autotask
Autotask provides an IT business management solution that combines service desk, CRM, projects, time and expense, billing and more.
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trello logo
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About Trello
Trello is a team collaboration tool that lets you organize anything and everything to keep your projects on task.
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