Create tasks in Asana for upcoming Hiver responses due soon
Ensure you stay on top of your customer service metrics with this efficient workflow. When the First Response SLA Due Soon alert is activated in Hiver, it will prompt the creation of a new task in Asana. This smooth process helps you effectively manage your team's workload and maintain a high standard of customer service response times.
Ensure you stay on top of your customer service metrics with this efficient workflow. When the First Response SLA Due Soon alert is activated in Hiver, it will prompt the creation of a new task in Asana. This smooth process helps you effectively manage your team's workload and maintain a high standard of customer service response times.
- When this happens...First Response SLA Due Soon
Triggers when a conversation is nearing the first response SLA violation
- automatically do this!Create Task
Adds a new task.
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