Asana + Hiver
"create tasks in Asana for upcoming Hiver responses due soon"
Stay on top of your customer support game with this workflow. When there's a pending first response SLA due soon in Hiver, it prompts the creation of a task in Asana. This means you can easily prioritize urgent tasks, ensuring that your team consistently meets customer service expectations. This seamless process optimizes your productivity, contributing to improved client satisfaction and better team coordination.
Stay on top of your customer support game with this workflow. When there's a pending first response SLA due soon in Hiver, it prompts the creation of a task in Asana. This means you can easily prioritize urgent tasks, ensuring that your team consistently meets customer service expectations. This seamless process optimizes your productivity, contributing to improved client satisfaction and better team coordination.
- When this happens...First Response SLA Due Soon
Triggers when a conversation is nearing the first response SLA violation
- automatically do this!Create Task
Adds a new task.
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