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Connect Aha! and Microsoft Dynamics 365 CRM to unlock the power of automation

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Zapier makes it easy to integrate Aha! with Microsoft Dynamics 365 CRM - no code necessary. See how you can get setup in minutes.

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Aha!
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Aha!
1. Choose trigger event
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Microsoft Dynamics 365 CRM
Microsoft Dynamics 365 CRM logo
Microsoft Dynamics 365 CRM
2. Choose action
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1. Select the event
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Aha!
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Activity" from Aha!.

Add your action

An action happens after the trigger—such as "Create Account" in Microsoft Dynamics 365 CRM.

You’re connected!

Zapier seamlessly connects Aha! and Microsoft Dynamics 365 CRM, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • Aha! triggers, actions, and search
    New Activity

    Triggers when there is new activity.

    Trigger
    Instant
    Try It
    • Product
      Required
    • Release
      Required
    • Name
      Required
    • Kind
      Required
    • Workflow Status
    • Description
      Required
    Action
    Write
  • Aha! triggers, actions, and search
    New Feature

    Triggers when a feature is sent to Zapier by a user in Aha!

    Trigger
    Instant
    Try It
    • Product
      Required
    • Idea Name
      Required
    • Idea Description
      Required
    Action
    Write

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Customers have created over 25 million Zaps on the platform

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Connect Aha! and Microsoft Dynamics 365 CRM to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Learn how to automate Microsoft Dynamics 365 CRM on the Zapier blog

Make work flow with AI

Level up your Aha! to Microsoft Dynamics 365 CRM integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Aha! + Microsoft Dynamics 365 CRM integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Aha! and Microsoft Dynamics 365 CRM

What types of triggers from Aha! can be used to automate tasks in Microsoft Dynamics 365 CRM?

Our integration supports a variety of triggers from Aha!, such as new ideas, features, or releases being created or updated. These triggers can initiate actions in Microsoft Dynamics 365 CRM, like creating a new lead or updating existing customer records.

Can I update a record in Microsoft Dynamics 365 CRM when a feature status changes in Aha!?

Yes, you can set up an automated workflow where a change in feature status within Aha! acts as a trigger to update specific fields in related records within Microsoft Dynamics 365 CRM.

Is it possible to create new customer accounts in Microsoft Dynamics 365 CRM automatically based on data from Aha!?

Indeed, when relevant data such as new user stories are added or updated in Aha!, you can configure the integration to automatically create corresponding customer accounts within Microsoft Dynamics 365 CRM.

How does the integration handle updates from Microsoft Dynamics 365 CRM back into Aha!?

While the primary flow is typically from Aha! to Microsoft Dynamics 365 CRM, if needed, updates like status changes made directly within Dynamics can also serve as triggers for updating related elements within Aha!, ensuring both systems remain aligned.

What actions in Microsoft Dynamics 365 CRM can be triggered by events in Aha!?

Various actions such as creating leads, updating contact information, and generating task reminders can be triggered within Microsoft Dynamics 365 CRM by events initiated through our Aha! integration.

Can feedback collected through forms in Aha! directly influence processes within Microsoft Dynamics 365?

Yes, feedback submitted via forms in Aha! can be utilized as triggers for various processes within Microsoft Dynamics 365 CRM, like logging feedback under an existing contact or alerting relevant teams.

Are there any limitations regarding data types that can be transferred between these two platforms?

Generally, standard data types such as text fields and numerical values transfer seamlessly. However, complex data objects should be tested individually to confirm compatibility between our integration and your specific setup requirements.

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About Aha!
Aha! Roadmaps is the complete product management suite - set strategy, capture ideas, score features, and share visual plans. It includes Aha! Ideas Essentials for crowdsourcing feedback. More than 5,000 companies trust our cloud-based software to build lovable products and be happy doing it.
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About Microsoft Dynamics 365 CRM
Microsoft Dynamics is built for any device, anywhere. Built for you. For Dynamics Version 9 and Dynamics 365.
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