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Set up your first integration
Quickly connect Acuity Scheduling to SMS by Zapier with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate Acuity Scheduling with SMS by Zapier - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "Appointment Start" from Acuity Scheduling.
Add your action
An action happens after the trigger—such as "Send SMS" in SMS by Zapier.
You’re connected!
Zapier seamlessly connects Acuity Scheduling and SMS by Zapier, automating your workflow.
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Frequently Asked Questions about Acuity Scheduling + SMS by Zapier integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Acuity Scheduling and SMS by Zapier
How do I set up the integration between Acuity Scheduling and SMS by Zapier?
To set up the integration, you'll need to create a Zap where you select a trigger event in Acuity Scheduling, such as 'New Appointment', and an action event in SMS by Zapier, like 'Send SMS'. This allows automatic sending of text messages when an appointment is booked in Acuity Scheduling.
Can I send SMS notifications for different types of appointments via Zapier?
Yes, our integration allows you to customize triggers for different types of appointments in Acuity Scheduling so that specific SMS messages can be sent depending on the appointment type chosen by your clients.
Is it possible to send reminder messages before an appointment using this integration?
Absolutely. You can create a Zap with a delay feature that sends out reminder messages through SMS by Zapier based on the timing you set prior to an appointment confirmed in Acuity Scheduling.
What details from Acuity Scheduling can be included in the SMS message?
In your Zap setup, you can map various details from Acuity Scheduling to personalize your SMS, such as client name, appointment date and time, and location. This information makes each message accurate and relevant.
How do we handle failed SMS messages in this integration?
If an SMS message fails to send due to incorrect configurations or issues with phone numbers, our system logs these errors. It’s important to test your Zaps thoroughly during setup to minimize such occurrences.
Is there a limit to how many SMS messages I can send using this integration?
The number of SMS messages sent depends on your plan with both Acuity Scheduling and Zapier's usage limits. It's advisable to review both plans’ terms regarding message limits.
Can I stop sending SMS notifications automatically during non-business hours?
Yes, you can set filters within your Zaps to ensure that text messages are only sent during specific business hours or through certain days of the week. This configuration helps avoid disturbances during off-hours.
Practical ways you can use Acuity Scheduling and SMS by Zapier
Send text reminders for canceled appointments
When an appointment in Acuity Scheduling is marked as canceled, Zapier sends an SMS via SMS by Zapier to notify the client. This ensures clients stay informed about any changes to their appointments.
Business OwnerSend SMS alerts for new product orders
When there is a new product order in Acuity Scheduling, Zapier sends an SMS via SMS by Zapier to notify key stakeholders. This helps the marketing team act promptly on new orders.
Marketing & Marketing OpsText stakeholders appointment start alerts
Before an Acuity Scheduling appointment starts, Zapier sends a scheduled reminder via SMS by Zapier to relevant stakeholders. This ensures everyone is prepared for the meeting.
Project ManagementSupported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Time Before (Unit)
- Appointment Type
- Calendar
- Time BeforeRequired
Try ItTriggerPolling- Calendar
- Appointment Type
Try ItTriggerInstant- New Product Order
Triggers when a new order is completed.
Try ItTriggerInstant - PackageRequired
- Certificate Code
- Email Address
ActionWrite
- Calendar
- Appointment Type
Try ItTriggerInstant- Calendar
- Appointment Type
Try ItTriggerInstant- CouponRequired
- Certificate Code
ActionWrite- Calendar
- Start Date and TimeRequired
- End Date and TimeRequired
- Notes
ActionWrite
