Connect SolarWinds Service Desk and Strev to power AI-driven automation

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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Asset" from SolarWinds Service Desk.

Add your action

An action happens after the trigger—such as "Create Asset" in Strev.

You’re connected!

Zapier seamlessly connects SolarWinds Service Desk and Strev, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Asset
New asset in your inventory.
Trigger
Polling
Try It
New Contract
New contract was added.
Trigger
Polling
Try It
New Incident
Triggers when a new incident is created.
Trigger
Polling
Try It
New Release
New release in your service desk.
Trigger
Polling
Try It
New Task
Triggers when a new task is created.
Trigger
Polling
Try It

- Name
  Required
- Manufacturer
  Required
- Type
  Required
- Status
  Required
- Model
- Serial Number
- Asset ID
- IP Address
- Description
- Owner's Email Address
- User's Email Address
- Site
- Department
Action
Write
- Name
  Required
- Manufacturer Name
  Required
- Status
  Required
- License Type
  Required
- Start Date
- End Date
- Note
- Site
- Department
Action
Write

- Title
  Required
- Priority
  Required
- Requester's Email Address
  Required
- Description
- Assign to User by Email Address
- Due Date
- Site
- Department
- Related Problem Number
- Category
- Subcategory
Action
Write
- Requester's Email Address
  Required
- State
  Required
- Title
  Required
- Description
- Plan
- Build
- Deploy
- Assignee Email Address
- Approver Email Address
- Priority
- Site
- Department
- Planned Start
- Planned End
Action
Write
- Email
  Required
- First Name
- Last Name
- Phone Number
- Site
- Department
- Role
Action
Write
- Company
  Required
Trigger
Polling
Try It
- Company
  Required
Trigger
Polling
Try It
- Company
  Required
Trigger
Polling
Try It
- Company
  Required
Trigger
Polling
Try It
- Company ID
  Required
- Name
  Required
- Contract ID
- Category ID
- Serial Number
- Address
- State/Province
- City
- Country Numeric Code
- Location Description
- Asset Location Address
- Pseudo Number
- Asset Supplier
- Asset Owner ID
- Business Unit ID
- Warranty Type
- Warranty Provider ID
- End of Life Date
- Warranty Start Date
- Warranty End Date
- Warranty Contact Phone
- Warranty Contact Email
- Warranty Notes
- Support Type
- Support Provider ID
- End of Support Date
- Support Start Date
- Support End Date
- Service Start Date
- Support Contact Phone
- Support Contact Email
- Support Notes
- Usage Status
- Asset Tag
- Asset Notes
- Original Cost
- Depreciation Schedule
- Estimated Salvage Value
- Financial Notes
- Manufacturer
- Parent Manufacturer Part Number
- Parent Serial Number
- Customer Part Number
- Manufacturer Part Number
- Hardware Model
- Sales Manager Name
- Sales Manager Email
- Additional Sales Email
- Contract Service Per Item
- Currency Name
- Currency Symbol
- New Hardware Selling Unit Price
- Manufacturer Currency Name
- Manufacturer Currency Symbol
- Manufacturer Warranty Unit Price
- Custom Field Template ID
- Custom Fields
- Custom Forms
Action
Write
- Company ID
  Required
- Contract Type
  Required
- Name
  Required
- Number
  Required
- Parent Contract
- Customer ID
- Supplier ID
- Country Numeric Code
  Required
- Status
  Required
- Category ID
  Required
- Description
- Business Unit ID
- Contract Start Date
  Required
- Contract End Date
  Required
- Notice Period
- Service Start Date
- End of Term Clause
- End of Term Action
- Timeline Notes
- Total Contract Spend/Value
  Required
- MRC
- NRC
- Expenditure Type
- CapEx (actual)
- OpEx (actual)
- Payment Terms
- Financing
- Financial Notes
- First Offer Value
- Cost Avoidance Value
- Contract Risk Value
- Custom Field Template ID
- Custom Fields
Action
Write
- Company
  Required
- Hardware Model
  Required
Action
Write
- Company
  Required
- Contract Name
- Contract Number
Action
Write
- Company ID
  Required
- Contract ID
  Required
- Name
  Required
- Number
  Required
- Customer ID
- Supplier ID
- Country Numeric Code
- Status
- Category ID
- Description
- Business Unit ID
- Contract Start Date
- Contract End Date
- Notice Period
- Service Start Date
- End of Term Clause
- End of Term Action
- Timeline Notes
- Total Contract Spend/Value
- MRC
- NRC
- Expenditure Type
- CapEx (actual)
- OpEx (actual)
- Payment Terms
- Financing
- Financial Notes
- Custom Field Template ID
- Custom Fields
Action
Write
- Company ID
- Supplier ID
  Required
- Name
  Required
- Category ID
- Status
- Contact Person
- Contact Email
- Contact Type
- Address Line 1
- Address Line 2
- City
- State/Province
- Zip/Postal
- Country Numeric Code
- Phone
- Mobile
- Fax
- Website
- General Description
- Type
- Business Name
- Business Address Line 1
- Business Address Line 2
- Business City
- Business State/Province
- Business Zip/Postal Code
- Business Country Numeric Code
- EIN
- Financial Description
- NDA Signed
- NDA Signed Date
- MSA Signed
- MSA Signed Date
- Supplementary Description
- Additional Description
- Custom Field Template ID
- Custom Fields
Action
Write
- Company ID
  Required
- Usage Status
  Required
Action
Write
- Company
  Required
- Serial Number
  Required
Action
Search
- Company ID
  Required
- Category Name
  Required
Action
Search
- Hardware Model Name
  Required
- Company
  Required
Action
Search
- Company ID
  Required
- Usage Status
  Required
Action
Search
- Company
- Country name
  Required
Action
Search
- Company ID
  Required
- Serial Number
  Required
- Name
  Required
- Contract ID
- Category ID
- Address
- State/Province
- City
- Country Numeric Code
- Location Description
- Asset Location Address
- Pseudo Number
- Asset Supplier
- Asset Owner ID
- Business Unit ID
- Warranty Type
- Warranty Provider ID
- End of Life Date
- Warranty Start Date
- Warranty End Date
- Warranty Contact Phone
- Warranty Contact Email
- Warranty Notes
- Support Type
- Support Provider ID
- End of Support Date
- Support Start Date
- Support End Date
- Service Start Date
- Support Contact Phone
- Support Contact Email
- Support Notes
- Usage Status
- Asset Tag
- Asset Notes
- Original Cost
- Depreciation Schedule
- Estimated Salvage Value
- Financial Notes
- Manufacturer
- Parent Manufacturer Part Number
- Parent Serial Number
- Customer Part Number
- Manufacturer Part Number
- Hardware Model
- Sales Manager Name
- Sales Manager Email
- Additional Sales Email
- Contract Service Per Item
- Currency Name
- Currency Symbol
- New Hardware Selling Unit Price
- Manufacturer Currency Name
- Manufacturer Currency Symbol
- Manufacturer Warranty Unit Price
- Custom Field Template ID
- Custom Fields
- Custom Forms
Action
Search or write
- Company ID
  Required
- Category Name
  Required
- Company
  Required
- Category Name
  Required
- Sub category (optional)
Action
Search or write
- Hardware Model
  Required
- Company
  Required
Action
Search or write
- Company ID
  Required
- Usage Status
  Required
- Usage Status
  Required
Action
Search or write

New Change
New change in your service desk.
Trigger
Polling
Try It
New Hardware
New hardware in your inventory.
Trigger
Polling
Try It
New Problem
New problem in your service desk.
Trigger
Polling
Try It
New Risk
New risk was detected.
Trigger
Polling
Try It
New User
New user in your account.
Trigger
Polling
Try It
- Title
  Required
- State
  Required
- Requester's Email Address
  Required
- Priority
  Required
- Description
- Assignee Email Address
- Site
- Department
- Approver Email Address
- Change Plan
- Test Plan
- Rollback Plan
- Planned Start
- Planned End
- Related Release Number
- Related Problem Number
Action
Write
- Name
  Required
- Serial
  Required
- IP Address
- Category
- Status
- Manufacturer
- Site
- Department
- Tag
- Owner's Email Address
Action
Write
- Requester's Email Address
  Required
- State
  Required
- Title
  Required
- Description
- Root Cause
- Symptoms
- Workaround
- Assignee Email Address
- Priority
- Site
- Department
Action
Write
- State
  Required
- Name
  Required
- Description
- Appear on Portal Home
- Related Incident Number
Action
Write
- Company
  Required
Trigger
Polling
Try It
- Company
  Required
Trigger
Polling
Try It
- Company
  Required
Trigger
Polling
Try It
- Company
  Required
Trigger
Polling
Try It
- Company
  Required
Trigger
Polling
Try It
- Company
  Required
- Category Name
  Required
- Sub category (optional)
Action
Write
- Company ID
  Required
- Name
  Required
- Category ID
- Contact Person
- Contact Email
- Contact Type
- Address Line 1
- Address Line 2
- City
- State/Province
- Zip/Postal Code
- Country Numeric Code
- Phone
- Mobile
- Fax
- Website
- General Description
- NDA Signed
- NDA Signed Date
- MSA Signed
- MSA Signed Date
- Supplementary Description
- Additional Description
- Custom Field Template ID
- Custom Fields
Action
Write
- Company ID
  Required
- Name
  Required
- Category ID
- Contact Person
- Contact Email
- Contact Type
- Address Line 1
- Address Line 2
- City
- State/Province
- Zip/Postal Code
- Country Numeric Code
- Phone
- Mobile
- Fax
- Website
- General Description
- Type
- Business Name
- Business Address Line 1
- Business Address Line 2
- Business City
- Business State/Province
- Business Zip/Postal Code
- Business Country Numeric Code
- EIN
- Financial Description
- NDA Signed
- NDA Signed Date
- MSA Signed
- MSA Signed Date
- Supplementary Description
- Additional Description
- Custom Field Template ID
- Custom Fields
Action
Write
- Company ID
  Required
- Asset ID
  Required
- Name
  Required
- Contract ID
- Category ID
- Manufacturer
- Serial Number
- Address
- City
- Country Numeric Code
- Location Description
- Asset Owner ID
- Business Unit ID
- Warranty Type
- Warranty Provider ID
- End of Life Date
- Warranty Start Date
- Warranty End Date
- Warranty Contact Phone
- Warranty Contact Email
- Warranty Notes
- Support Type
- Support Provider ID
- Asset Supplier
- End of Support Date
- Support Start Date
- Support End Date
- Support Contact Phone
- Support Contact Email
- Support Notes
- Usage Status
- Asset Tag
- Asset Notes
- Original Cost
- Service Start Date
- Depreciation Schedule
- Estimated Salvage Value
- Financial Notes
- Customer Part Number
- Manufacturer Part Number
- Hardware Model
- Sales Manager Name
- Sales Manager Email
- Additional Sales Email
- Contract Service per Item
- Asset Location Address
- Currency Name
- Currency Symbol
- New Hardware Selling Unit Price
- Manufacturer Currency Name
- Manufacturer Currency Symbol
- Manufacturer Warranty Unit Price
- Custom Field Template ID
- Custom Form Template ID
- Custom Fields
- Custom Form Fields
Action
Write
- Company ID
- Customer ID
  Required
- Name
  Required
- Category ID
- Contact Person
- Contact Email
- Contact Type
- Address Line 1
- Address Line 2
- City
- State/Province
- Zip/Postal
- Country Numeric Code
- Phone
- Mobile
- Fax
- Website
- General Description
- NDA Signed
- NDA Signed Date
- MSA Signed
- MSA Signed Date
- Supplementary Description
- Additional Description
- Custom Field Template ID
- Custom Fields
Action
Write
- Company ID
  Required
- File URL
  Required
- MultiFile
  Required
Action
Write
- Company
  Required
- Contract Name
  Required
Action
Search
- Company ID
  Required
- Asset Name
  Required
Action
Search
- Company ID
  Required
- Customer Name
  Required
Action
Search
- Company ID
  Required
- Supplier Name
  Required
Action
Search
- Company
  Required
- Serial Number
  Required
- Manufacturer Name (optional)
Action
Search
- Company ID
  Required
- Name
  Required
- Contract Type
  Required
- Number
  Required
- Parent Contract
- Customer ID
- Supplier ID
- Country Numeric Code
  Required
- Status
  Required
- Category ID
  Required
- Description
- Business Unit ID
- Contract Start Date
  Required
- Contract End Date
  Required
- Notice Period
- Service Start Date
- End of Term Clause
- End of Term Action
- Timeline Notes
- Total Contract Spend/Value
  Required
- MRC
- NRC
- Expenditure Type
- CapEx (actual)
- OpEx (actual)
- Payment Terms
- Financing
- Financial Notes
- First Offer Value
- Cost Avoidance Value
- Contract Risk Value
- Custom Field Template ID
- Custom Fields
Action
Search or write
- Company ID
  Required
- Asset Name
  Required
- Name
  Required
- Contract ID
- Category ID
- Serial Number
- Address
- State/Province
- City
- Country Numeric Code
- Location Description
- Asset Location Address
- Pseudo Number
- Asset Supplier
- Asset Owner ID
- Business Unit ID
- Warranty Type
- Warranty Provider ID
- End of Life Date
- Warranty Start Date
- Warranty End Date
- Warranty Contact Phone
- Warranty Contact Email
- Warranty Notes
- Support Type
- Support Provider ID
- End of Support Date
- Support Start Date
- Support End Date
- Service Start Date
- Support Contact Phone
- Support Contact Email
- Support Notes
- Usage Status
- Asset Tag
- Asset Notes
- Original Cost
- Depreciation Schedule
- Estimated Salvage Value
- Financial Notes
- Manufacturer
- Parent Manufacturer Part Number
- Parent Serial Number
- Customer Part Number
- Manufacturer Part Number
- Hardware Model
- Sales Manager Name
- Sales Manager Email
- Additional Sales Email
- Contract Service Per Item
- Currency Name
- Currency Symbol
- New Hardware Selling Unit Price
- Manufacturer Currency Name
- Manufacturer Currency Symbol
- Manufacturer Warranty Unit Price
- Custom Field Template ID
- Custom Fields
- Custom Forms
Action
Search or write
- Company ID
  Required
- Name
  Required
- Category ID
- Contact Person
- Contact Email
- Contact Type
- Address Line 1
- Address Line 2
- City
- State/Province
- Zip/Postal Code
- Country Numeric Code
- Phone
- Mobile
- Fax
- Website
- General Description
- NDA Signed
- NDA Signed Date
- MSA Signed
- MSA Signed Date
- Supplementary Description
- Additional Description
- Custom Field Template ID
- Custom Fields
Action
Search or write
- Company ID
  Required
- Name
  Required
- Category ID
- Contact Person
- Contact Email
- Contact Type
- Address Line 1
- Address Line 2
- City
- State/Province
- Zip/Postal Code
- Country Numeric Code
- Phone
- Mobile
- Fax
- Website
- General Description
- Type
- Business Name
- Business Address Line 1
- Business Address Line 2
- Business City
- Business State/Province
- Business Zip/Postal Code
- Business Country Numeric Code
- EIN
- Financial Description
- NDA Signed
- NDA Signed Date
- MSA Signed
- MSA Signed Date
- Supplementary Description
- Additional Description
- Custom Field Template ID
- Custom Fields
Action
Search or write
- Company ID
  Required
- Serial Number
  Required
- Manufacturer
- Name
  Required
- Contract ID
- Category ID
- Address
- State/Province
- City
- Country Numeric Code
- Location Description
- Asset Location Address
- Pseudo Number
- Asset Supplier
- Asset Owner ID
- Business Unit ID
- Warranty Type
- Warranty Provider ID
- End of Life Date
- Warranty Start Date
- Warranty End Date
- Warranty Contact Phone
- Warranty Contact Email
- Warranty Notes
- Support Type
- Support Provider ID
- End of Support Date
- Support Start Date
- Support End Date
- Service Start Date
- Support Contact Phone
- Support Contact Email
- Support Notes
- Usage Status
- Asset Tag
- Asset Notes
- Original Cost
- Depreciation Schedule
- Estimated Salvage Value
- Financial Notes
- Parent Manufacturer Part Number
- Parent Serial Number
- Customer Part Number
- Manufacturer Part Number
- Hardware Model
- Sales Manager Name
- Sales Manager Email
- Additional Sales Email
- Contract Service Per Item
- Currency Name
- Currency Symbol
- New Hardware Selling Unit Price
- Manufacturer Currency Name
- Manufacturer Currency Symbol
- Manufacturer Warranty Unit Price
- Custom Field Template ID
- Custom Fields
- Custom Forms
Action
Search or write

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Connect SolarWinds Service Desk and Strev to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

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Create more impactful campaigns with automation

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Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

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Learn about AI automation

About SolarWinds Service Desk

Modern IT management. Cloud-based IT service desk and asset management solution you'll love to use.

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Related categories

Customer Support

About Strev

Strev is an asset management software that helps track, monitor and optimize assets with ease, turning complexity into clarity and give a full control.

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