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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Article" from Document360.

Add your action

An action happens after the trigger—such as "Add User to Group" in Microsoft Entra ID.

You’re connected!

Zapier seamlessly connects Document360 and Microsoft Entra ID, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Article
Triggers when a new article is created.
Trigger
Instant
Try It
- Title
  Required
- Content
  Required
- Version
  Required
- Language
  Required
- Category
  Required
- Publish
Action
Write
- Version
  Required
- Language
  Required
- Search Term
  Required
- Title
  Required
- Content
  Required
- Category
  Required
- Publish
Action
Search or write
- Group
  Required
- User
  Required
Action
Write
- Display Name
  Required
- Given Name
- Surname
- Email Nickname
  Required
- User Principal Name
  Required
- Password
  Required
- Force Password Change
- Force MFA Password Change
- Job Title
- Department
- Mobile Phone
- Email
- Street Address
- City
- State
- Postal Code (Zip Code)
- Country
Action
Write

- User ID or User Principal Name
  Required
Action
Write
- Group
  Required
- User
  Required
Action
Write

- User ID or User Principal Name
  Required
- Display Name
- First Name
- Last Name
- User Principal Name
- Job Title
- Department
- Street Address
- City
- State
- Postal Code (Zip Code)
- Country
- Mobile Phone
- Email
- Mail Nickname
Action
Write

- Version
  Required
- Language
  Required
- Article
  Required
- Text to Append
  Required
Action
Write
- Version
  Required
- Language
  Required
- Search Term
  Required
Action
Search
New User
Triggers when a new user is created.
Trigger
Polling
Try It
- Display Name
  Required
- Description
- Group Type
  Required
- Mail Enabled
  Required
- Email Nickname
  Required
- Security Enabled
  Required
- Is Assignable To Role
Action
Write
- Group
  Required
Action
Write
- User Id or User Principal Name
  Required
Action
Write
- Group ID
  Required
- Display Name
  Required
- Description
- Mail Nickname
- Visibility
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write

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25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Document360 and Microsoft Entra ID to integrate crucial parts of your business

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Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

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Learn about AI automation

About Document360

Document360 is a cloud-based help desk solution that enables users in businesses across various industries to create, collaborate and publish self-service knowledge bases for their products.

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Related categories

Customer Support

About Microsoft Entra ID

Microsoft Entra ID is a cloud-based identity and access management service that lets employees access Microsoft 365, Azure, and thousands of SaaS apps.