Connect Charla and Zapier Interfaces to power AI-driven automation

No-code AI automation
Full audit trails and controls
SOC 2 and GDPR compliant
Easy visual workflow builder
8,000+ apps, 450+ AI tools
Free tier available

Choose a Trigger

Choose an Action

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate Charla with Zapier Interfaces - no code necessary. See how you can get setup in minutes.

100%

Help

1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Chat Started" from Charla.

Add your action

An action happens after the trigger—such as "Create User" in Zapier Interfaces.

You’re connected!

Zapier seamlessly connects Charla and Zapier Interfaces, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Chat Started
Triggers when the visitor send his first message in the conversation.
Trigger
Instant
Try It
- Article Id
  Required
Action
Write
- Name
- Phone
- Email
- Country Code
- Location
- IP address of the visitor
- Platform
- Browser Language
- External Id
- Value
Action
Write
- Id
  Required
- Name
- Phone
- Email
- County Code
- Location
- Ip
- Platform
- Browser Language
- External Id
- Value
Action
Write
Find Articles
Find all articles associated with a property. The results are sorted by creation date in descending order, with a page size of 25 items.
Action
Search

Find Contacts
Find all contacts. The results are sorted by contact last modification date in descending order, with a page size of 25 items.
Action
Search
Find Knowledge Base Categories
Find all categories.
Action
Search

- Interface
  Required
- Page
  Required
- Block Type
Trigger
Instant
Try It
- Interface
  Required
- Page
  Required
- Form
  Required
Trigger
Instant
Try It
Interface Created
Triggers when a new Interface is created.
Trigger
Instant
Try It
- Interface
  Required
- Name
  Required
- Email Address
  Required
Action
Write
- Interface
  Required
- Email Address
  Required
Action
Search

New Pre-Chat Form Submitted
Triggers when the site visitor submits the prechat form (if enabled). The external id is automatically generated when you initially configure the form fields of the chatform.
Trigger
Instant
Try It
- Title
  Required
- Description
- Article
  Required
- Status
  Required
- Visibility
  Required
- Category Id
Action
Write
- Id
  Required
- Title
  Required
- Description
- Article Content
  Required
- Status
  Required
- Visibility
  Required
- Category Id
Action
Write
- Id
  Required
Action
Search
- Id
  Required
Action
Search
Find Conversations
Find all conversations per visitor. The results are sorted by the last message received per visitor in descending order, with a page size of 25 items.
Action
Search
- Interface
  Required
- Page
  Required
- Button
  Required
Trigger
Instant
Try It
- Interface
  Required
Trigger
Instant
Try It
- Interface
  Required
Trigger
Instant
Try It
- Interface
  Required
- Page
  Required
- Stripe Payment
  Required
Trigger
Instant
Try It
- Interface
  Required
- Email Address
  Required
Action
Write
- Interface
  Required
- Email Address
  Required
- Name
  Required
Action
Search or write

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

G2 Badge - Most Implementable - Winter 2024

G2 Badge - Leader Mid-Market - Winter 2024

93%

Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Charla and Zapier Interfaces to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate Zapier Interfaces on the Zapier blog

Make work flow with AI

Level up your Charla to Zapier Interfaces integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Charla

Charla is a Conversational Platform that allows you to connect with your customers instantly through Live Chat, AI Chatbots, Knowledge Base, and Help Desk.

HelpHelp

Related categories

AI Chatbots

About Zapier Interfaces

Instantly build dynamic interfaces that connect to Zaps and a data source (like Tables). Interfaces gives you a drag-and-drop way to build visual workflows for any business process, without writing code.

Learn moreLearn moreHelpHelp

Related categories

App Builder CRM (Customer Relationship Management)Forms & Surveys Zapier

Similar apps

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier